Capilano Audi

5 Star Service Allan looked after the service seamlessly. Cap Audi provided a shuttle to Park Royal. My car was ready as promised with a complimentary car wash. Allan looked after the service seamlessly. Cap Audi provided a shuttle to Park Royal. My car was ready as promised with a complimentary car wash. More

Happy experience I have a very happy experience with the Capilano Audi team assisting me in deciding on my new vehicle purchase. Very professional teamwork on all aspe I have a very happy experience with the Capilano Audi team assisting me in deciding on my new vehicle purchase. Very professional teamwork on all aspects making the process enjoyable and comfortable. I value their swift response to my inquiries. More

Amazing service and caring for customers Called the service deparment, because I had a flat and lost the lock lug nut key. The service manager dispached a a very attentive and helpful young f Called the service deparment, because I had a flat and lost the lock lug nut key. The service manager dispached a a very attentive and helpful young fellow within five minutes. He was at my house within 12 minutes and happily removed all the locking lug nuts. Helped me change the wheel and took the flat wheel back him. Amazingly quick and prefessional service. NO CHARGE ! What more can one ask for ....... More

Quick service I arrived early and was taken right away as I had indicated I would wait. I had to wait an hour less than I had anticipated . I arrived early and was taken right away as I had indicated I would wait. I had to wait an hour less than I had anticipated . More

Friendly and transparent Chris, Tim and Natalie were all very friendly and provided helpful and transparent advice. I have already recommended the dealership and will continu Chris, Tim and Natalie were all very friendly and provided helpful and transparent advice. I have already recommended the dealership and will continue to do so. More

To bad they are on the North Shore Very professional service, everything was explained and straightforward, especially Nihk Lo who phoned me immediately after I sent some questions and Very professional service, everything was explained and straightforward, especially Nihk Lo who phoned me immediately after I sent some questions and terms on my e-mail - he got right to the point on the call and we quickly finalized my 2016 Q 5 diesel. Tadz was very informative and friendly and through it all, no pressure .... just facts and information to make your own decision. More

service the only negative is that it took me 2 hrs to get back to yaletown where we live. bridge traffic is out of your control...... the only negative is that it took me 2 hrs to get back to yaletown where we live. bridge traffic is out of your control...... More

Professional stand behind products Although it was hard to get information on a vehicle at first JM Lopez came through and was exceptional at customer service, answered all questions an Although it was hard to get information on a vehicle at first JM Lopez came through and was exceptional at customer service, answered all questions and responded in a timely manner. When I picked up the vehicle Arron carried on with great service, after a couple of days I noticed a couple of things wrong with the vehicle an Desmond is service was great keep me informed and up to date that sales was covering all costs. So these guys are great ambasitors for Capilano Audi!! Suggestion although the vehicle I bought wasn't a certified used vehicle it would be good if someone had gone through to make sure everything was operational. Thanks JM, Arron and Desmond More

Awesome Team! Always comfortable dealing with these people! Professionally and kindly explain my concerns, and give me a peace of mind all the time! Thank you gr Always comfortable dealing with these people! Professionally and kindly explain my concerns, and give me a peace of mind all the time! Thank you great team!! More

First Class Experience Experience at Capilano Audi was nothing short of first class. Words that come to mind: friendly, honest, professional and knowledgeable staff. Kudos t Experience at Capilano Audi was nothing short of first class. Words that come to mind: friendly, honest, professional and knowledgeable staff. Kudos to Aaron throughout the entire process. He even remembered my son's name. Fabulous work, everyone. Thank you. More