Capilano Audi

Great team & friendly service!! Capilano Audi’s team delivers their excellent service from purchase to maintenance! I only have positive experiences since my first Audi in 2015 and Capilano Audi’s team delivers their excellent service from purchase to maintenance! I only have positive experiences since my first Audi in 2015 and I continue to keep this relationship with the team. I appreciate how I get treated here as their valued customer. This speaks the volume. Thanks Audi team! More

Great buying experience Helpful, friendly staff who worked hard with me to get a deal done that I was happy with. Easy transaction from start to finish, I love my new Q5. Helpful, friendly staff who worked hard with me to get a deal done that I was happy with. Easy transaction from start to finish, I love my new Q5. Our family’s 3rd purchased vehicle from this dealership- easily best on the North Shore in terms of service, efficiency and friendliness. More

Excellent Experience and Service The staff was extremely professional and helped me select the perfect Audi for my family. I’m completely satisfied and will continue to use Capilano The staff was extremely professional and helped me select the perfect Audi for my family. I’m completely satisfied and will continue to use Capilano Audi . More

Quick. Informed. Painless. Polite. Knowledgeable. I dealt with Aaron Li. He was very quick to respond to texts, was very helpful and not full of nonsense and false promises ... he was respectful, well I dealt with Aaron Li. He was very quick to respond to texts, was very helpful and not full of nonsense and false promises ... he was respectful, well informed, and in my opinion went the extra mile. I would deal with him and the dealership again and I would recommend them . It was a straightforward process. More

Thank you, JUSTIN! I am writing this review to give the highest possible praise to Justin in Sales. He was and still is the epitome of a Professional. He was completely I am writing this review to give the highest possible praise to Justin in Sales. He was and still is the epitome of a Professional. He was completely patient, understanding and impeccable with his overall demeanor and professionalism, took his time to make sure my needs were met, accepted every call I made, and made my husband and I feel at ease in an otherwise stressful decision-making situation. Capilano Audi should be proud of individuals like Justin being an ambassador for their brand. I have recommended this location to family, and coworkers. I feel truly taken care of, and in good hands with honest and reliable sales and service representatives here. Thank you not only for my new car, but for the amazing experience! More

Love My New Audi SQ5 Had a great experience dealing with Chris Bong in purchasing my new Audi SQ5 back in December. Initially I saw the car advertised online and so I inqu Had a great experience dealing with Chris Bong in purchasing my new Audi SQ5 back in December. Initially I saw the car advertised online and so I inquired about it, within minutes Chris phoned me and was able to answer all of my technical questions regarding the vehicle. I had a tricky situation having to break the lease on my M4 early but the Sales Managers Tim and Nihk stepped up and made the numbers work. In the end, I am super impressed with the professionalism of this dealership. Will recommend them to all my family and friends. More

The definition of service is capilano audi Picked up a q3 recently and the service received from reception to the sales person was plain awesome. Tim was attentive and very detailed in explaini Picked up a q3 recently and the service received from reception to the sales person was plain awesome. Tim was attentive and very detailed in explaining the features to me. It fit all of the criteria I was looking for. Usually I feel dirty leaving a car dealership, but not here. Service was top notch! Thank you! Will recommend to friends, family and coworkers. More

Great Experience Here! I picked up my new Q5 last week and was blown away with the service level at Capilano Audi. Trevor made it so easy for me from start to finish. Thank I picked up my new Q5 last week and was blown away with the service level at Capilano Audi. Trevor made it so easy for me from start to finish. Thank you Trevor, Andrew, and Juan for the great experience! I will be recommending Capilano Audi to all of my friends! More

Flawless Service, Always Professional and Courteous Arch always makes sure that each and every service visit is on point. He arranged to have my winter tires brought over from storage and installed on m Arch always makes sure that each and every service visit is on point. He arranged to have my winter tires brought over from storage and installed on my vehicle while my routine service was being done and he even helped set me up with a Q8 to test drive through the Sales Department which I am certainly going to purchase as my next car. Thanks again to the team at Capilano Audi! More

my service experience was good to excellent My experience with the service department was a solid 5 out of 5. Intake was on time and efficient, ride back to work was prompt, service was finish My experience with the service department was a solid 5 out of 5. Intake was on time and efficient, ride back to work was prompt, service was finished ahead of schedule and pick up and ride back was perfect. The delivery of my car was off the charts, sorry I do not remember the fellow's name that assisted me but he was the best. He took the time to explain everything, and was kind enough to walk me to my car and help me set up my phone and Nav.. I'm giving him a 10 out of 10. Joe Collins More