Capilano Audi

Purchasing a Used Car Sight Unseen! I live in Ontario and saw a 2005 Audi A4 Cabriolet finished in Silver and Red, a very rare colour combination. I just sold 2 Saab Aero convertibles ov I live in Ontario and saw a 2005 Audi A4 Cabriolet finished in Silver and Red, a very rare colour combination. I just sold 2 Saab Aero convertibles over the week-end and was slowly looking for a new convertible. This one with less that 130 KMs looked like it was in amazing condition and one of the cheapest in Canada. I contacted the Capilano Audi and got in touch with Kris Prazma in sales whom has been amazing to deal with. I explained to Kris that I lived in Toronto and needed to ship the vehicle from Vancouver to Toronto sight unseen. Kris personally took 30 pics of the vehicle and sent them to me. I also had a close friend whom lives in Vancouver to inspect the car. My friend said the vehicle was excellent and was as described by Kris. After shrewd negotiations, I ended up paying full price! The vehicle was in high demand. I dealt with Matthew Tarka from finance and he was just as professional and helpful as Kris. After multiple emails, calls and coordination, the deal was done. In less than a week, the car was processed, my new ownership paperwork was Fedexed and in my hand in Toronto and my car is on a train enroute home. This was not an expensive purchase but I was treated with professionalism and respect as if I was buying a new R8. I highly recommend this dealership and these two gentlemen! Very well done and thank you. More

Professional, polite and friendly service as always :) I was there for a service, and had the engine light come on temporarily a few days prior to my appt. They were able to take take of everything. :) was there for a service, and had the engine light come on temporarily a few days prior to my appt. They were able to take take of everything. :) More

Great sales and service experience My experience with the sales department was amazing. Ryan provided all the information I needed and was extremely responsive, but without feeling pus My experience with the sales department was amazing. Ryan provided all the information I needed and was extremely responsive, but without feeling pushy. It was a refreshing change from previous dealership experiences. My service experience has been great as well. I went to another dealership closer to me for my first service, but switched to Capilano Audi for the remaining services based on my great sales experience. I have had all services there since. I seem to always be able to get in on short notice, and Desmond proactively provides me with all the information I need about the service. The shuttle service is prompt and very flexible. Top notch service all around. More

friendly, knowledgeable staff.. Every time I drop my car off for service, the staff is kind, knowledgeable, ready to answer any of my questions.. friendly and serviced on time! Every time I drop my car off for service, the staff is kind, knowledgeable, ready to answer any of my questions.. friendly and serviced on time! More

They made the buying process so fast and easy! I bought my first car from them and am absolutely in love with my new car! my first car from them and am absolutely in love with my new car! More

Great experience Navaaz Karim was patient, kind, knowledgeable and took me through the Q5 inch by inch. I would highly recommend folks ask for Navaaz when considering Navaaz Karim was patient, kind, knowledgeable and took me through the Q5 inch by inch. I would highly recommend folks ask for Navaaz when considering an Audi. More

Great place to buy a car. Very friendly, accommodating staff, particularly the sales department with people like Aaron Li and Samantha (business office) posses the highest standards of professionalism and staff, particularly the sales department with people like Aaron Li and Samantha (business office) posses the highest standards of professionalism and meet your expectations. Thank you for a wonderful experience! More

I am very pleased with their accommodations.They were I am very pleased with their accommodations. They were all helpful &friendly The sales person was very through with explaining what was needed for u I am very pleased with their accommodations. They were all helpful &friendly The sales person was very through with explaining what was needed for us to know. More

Excellent service Desmond really did a fantastic job taking care my car and myself . It was like driving a new car home with the exceptional work done to service and cl Desmond really did a fantastic job taking care my car and myself . It was like driving a new car home with the exceptional work done to service and clean the car. Desmond also carefully explained why all of the gaskets in my engine had to be replaced in my next service. This is my first Audi as I had been driving Volvo vehicles for many years and I had not realized that the gaskets had to be replaced around the 150,000 mile mark. Nevertheless Desmond spent a lot of time going over the details and explaining why the extensive repair was necessary. It does sound like a big job, Desmond is now working on a date for this repair. Thank you Desmond More

Arch was wonderful in keeping me in the loop around a tire issue I had. The service team recognized my need for transportation and promptly organized a vehicle for me. As usual, the service department at tire issue I had. The service team recognized my need for transportation and promptly organized a vehicle for me. As usual, the service department at Capilano Audi is top notch. More