Canyon Creek Toyota

THEY DO NOT LISTEN called ahead to get a quote on an a/c recharge. was told by advisor that it was 15 a pound and an hour labor. made appt. went to the dealer and was to called ahead to get a quote on an a/c recharge. was told by advisor that it was 15 a pound and an hour labor. made appt. went to the dealer and was told i was at the wrong dealer, he finally found me and asked what i was there for. reminded him i was there for a a/c recharge.asked him if they put dye in the recharge and if there is a charge to re inspect the system in a few weeks. he tells me no need they just recharge and off i go, asked again how much it would be, told it was 30 a pound and an hour labor. annoyed, i said go ahead. i knew it was the same advisor that gave me the quote based on his accent. i asked not to have the car wash, the reason is because the cleaning wash bay is in the side of the building and i watched as they clean customer cars with an old brush and industrial soap that strips any protective coating that exist on the vehicle. i had just applied wax to my vehicle a few days earlier and made sure to tell this advisor NOT TO WASH IT!!!! waited and and he shows up with the bill, i pay it but noticed he charged me 1/2 diagnosis. told him i just wanted a recharge. he sighs and glares, goes into the managers office i wait for a while and he comes out and tells me he can give me a credit. i told him no i want a refund. he leaves sighs and glares and walks into the managers office. comes out a while later and tells me he can give me a refund.... wow i get to my car, washed, got it home freshly stripped of all wax!! i will not be bringing my vehicle to this dealer, the advisors dont listen, and i can't trust them. called henninger toyota and explained the situation, they informed me that a a/c recharge service comes with dye, and a free a/c inspection as standard. they offered to inspect it for free. More

Canyon Creek Dealership review Offered good service. Accomodating and answers all our inquiries. Exlpained things to us thoroughly. Norm went above and beyond to make sure I purch Offered good service. Accomodating and answers all our inquiries. Exlpained things to us thoroughly. Norm went above and beyond to make sure I purchased the RAV 4 Iwas most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Norm Beilefleur to anyone who is looking for a new or used vehicle. More

Friendly service Was there to look at used car but ended up buying a new one. The manager was very upbeat and friendly and he made the negotions pleasant. It was nice Was there to look at used car but ended up buying a new one. The manager was very upbeat and friendly and he made the negotions pleasant. It was nice dealing with him. One thing I was a little off, the $2500 deposit. Seemed very steep to hold a car. I was only asked $500 on the last one, abweek ago from Sourh Pointe Toyota and with contingency to be refunded after I go home and think about it. They ended up refunding me as I’m not too sure about it. On my note, when money is asked as a deposit, it should specify if it’s refundable or not.? As I wasn’t told that at the time when charged. Nobody wants to loose money especially that much. It would have been a worry free, to think it over, and not hold over your head, that you might loose that deposit if the purchase didn’t go thru. I know these are ways to secure a sale. I just don’t like that idea. That’s just my opinion. Anyway, the purchases turned out well and overall, a good experience. It should never be stressful to buy a car. It should be a fun experience. My opinion. Thank you and we do like out new car. More

Everything was great. Eric Reyes the product advisor and Adam McMillan (GSM), went above and beyond our expectations. Very happy with our purchase of a new Rav4 at Canyon C Eric Reyes the product advisor and Adam McMillan (GSM), went above and beyond our expectations. Very happy with our purchase of a new Rav4 at Canyon Creek Toyota! More

“Great car buying experience “ May 9,recently purchased a used highlander (2011)from the dealership,sales advisor was professional ,gave us detailed info.abt.the car .i highly recom May 9,recently purchased a used highlander (2011)from the dealership,sales advisor was professional ,gave us detailed info.abt.the car .i highly recommended canyon creek and seeing mr.Naveed CHouhdry if buying new or used car.thank for the excellent service. More

Great experience Have been with them for a year now and love their services, very polite and friendly service at all times would recommend them to anyone Have been with them for a year now and love their services, very polite and friendly service at all times would recommend them to anyone More

Great car buying experience I had a great experience buying a used 2011 Corolla from Canyon Creek. The salesman Kang was professional, honest, and he worked with me to get this c I had a great experience buying a used 2011 Corolla from Canyon Creek. The salesman Kang was professional, honest, and he worked with me to get this car for a very reasonable price. I would highly recommend going to see him and the rest of the folks at Canyon Creek the next time you're looking to buy a car. More

Holy sheep Service was open a few minutes early. Signed in. My Highlander was ready in 50 minutes. Off to work. And was a little early at that Service was open a few minutes early. Signed in. My Highlander was ready in 50 minutes. Off to work. And was a little early at that More