Canyon Creek Toyota

Leasing experience Eric and Jomana were great gave us all the info we needed and help to lease our RAV4 great customer service would defiantly recommend them Eric and Jomana were great gave us all the info we needed and help to lease our RAV4 great customer service would defiantly recommend them More

FANTASTIC EXPERIENCES FOR CAR SERVICING Canyon Creek Toyota has the BEST service center and personnel I have serviced my toyota car at different Toyota dealerships over the past 9 years. Canyon Creek Toyota has the BEST service center and personnel I have serviced my toyota car at different Toyota dealerships over the past 9 years. But I was always unhappy. But since I started servicing my car at Canyon Creek Toyota I am satisfied. I can say that Canyon Creek Toyota has the Best Service Center......the service personnel are excellent ..... especially Lawarence Viegas. Before Cajetan Viegas was in charge, way back in 2014 (but now he's moved up on promotion) and the service was excellent. Now most of the time I get Lawarence Viegas during servicing of my toyota cars. Comparing Toyota dealership servicing...... I can say Canyon Creek Toyota has the Best Service and your personnel ' Lawarence' is excellent. I have recommended / discussed many Toyota car owners to Canyon Creek Toyota and they express this very same opinion to me......the service is really very very good Thank you Canyon Creek Toyota! Thank you LAWRENCE! More

Service The service department is friendly, courteous and knowledgeable with regard to my queries and time frame to get the work done. Phones calls about addi The service department is friendly, courteous and knowledgeable with regard to my queries and time frame to get the work done. Phones calls about additional work are really appreciated. More

Excellent experience! Great customer service with the purchase of our new Toyota Corolla. Everyone from the sales reps to the management to the finance team, made us a numb Great customer service with the purchase of our new Toyota Corolla. Everyone from the sales reps to the management to the finance team, made us a number one priority. More

Not a great experience overall I found the car I wanted on the dealership’s website and made a deal with the salesman over the phone. He was fine to deal with. When I picked up the I found the car I wanted on the dealership’s website and made a deal with the salesman over the phone. He was fine to deal with. When I picked up the vehicle he took me for a test drive to show me the features and he tolerated my terrible city driving. I also dealt with the finance guy and it was an awful experience. First he sent me a bill of sale and told me to sign it and send it back. I noticed he had assumed I was financing the whole amount over a 5 year period and had payments calculated already. I called him to discuss it. He started by pushing warranty on me. I declined but he kept pushing. He told me horror stories of all the things that could go wrong with the vehicle, so I asked him why I should buy the vehicle to begin with if it wasn’t reliable. Then he offered me two types of payment protection plans. The first one was $21 per month and the second one was $5 per month. I agreed to the $5 plan. Then he got into financing options. He said, “Okay so $Xx,xxx over 5 years is $xxx per month.” I told him I only needed to finance about half of the cost. He told me that wasn’t possible because it had to be a minimum of $10,000 financed. I questioned the validity of his statement but I said, “Okay, so what would that be over 2 years?” He said it wasn’t possible to finance over 2 years - he said it had to be 5 years and started quoting what the payment would be. I told him I knew for fact 2 years was possible, he said no, I said yes, he said no, then I asked to speak to someone who wasn’t going to lie to me. Then he said, “Oh you want 2 years? Sure we can do 2 years.” He gave me what the monthly payment would be. I asked some questions about if the loan was open so I could put extra money down here and there. He changed his story a few times on the details of it. After I hung up the phone, I ran my own amortization schedule using the 2 year term and the interest rate he had quoted. The payments I calculated worked out to be $16 less than what he had quoted. I assumed he had given me the $21 protection plan instead of the $5 plan I had agreed to. I decided to find my own financing rather than give this guy my business, since they earn commission from financed deals. He was annoyed when I told him it would be a cash deal and then he wouldn’t send me the new bill of sale when I asked for it repeatedly (I wanted to transfer my registration ahead of time). When I got to the dealership to pick up my car, I waited for him for 45 minutes and he still hadn’t arrived. The salesman phoned him and claimed he was “stuck in traffic”. I ended up asking someone else to help me. The guy that helped me seemed pretty irritated. I wouldn’t buy a car from this dealership again. More

Service work Had oil change done on 4 runner work was done quickly and very professionally everything was left clean. Thanks for the great job will done Had oil change done on 4 runner work was done quickly and very professionally everything was left clean. Thanks for the great job will done More

DealerRater He was very helpful & give lots of information.He explained clearly.He Is so friendly .Iwill recommend him to my friends & family to purchase a car i He was very helpful & give lots of information.He explained clearly.He Is so friendly .Iwill recommend him to my friends & family to purchase a car in Toyota. More

Pushy salesperson Didn't have my car door closed and he was on me. Wanted to look around and he followed me. Went back with my wife to show her a showroom vehicle and t Didn't have my car door closed and he was on me. Wanted to look around and he followed me. Went back with my wife to show her a showroom vehicle and the same guy was on our tail so much we left More

Overall Rating Of Canyon Crk Toyota Overall this dealership give me pretty favourable experience. The Sales person was quite pleasant to work with, including the Finance Manager. and use Overall this dealership give me pretty favourable experience. The Sales person was quite pleasant to work with, including the Finance Manager. and used cars Sales Manager. But, what bother me quite a bit was the trade-in. My more than reasonable shaped 2008 Yaris, with very low mileage of 123 km, was initially given a ridiculous tradein value of only $1200 !! The truth is, I felt that was quite an insult ! Luckily, we barely made a deal in the end. More