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Campus Nissan

Victoria, BC

4.9
63 Reviews

3361 Oak St

Victoria, BC

V8X 1R2

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63 Reviews of Campus Nissan

September 14, 2018

New Car Purchase We purchased a 2018 Micra from MICHAL CWIKLINSKI. Since I live out of town, I was hoping to find a rep that could help my elderly parents with a purch More

by nissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Cwiklinski
June 14, 2018

Great dealership Very good experenece buying myself a new vehcile! The sales staff were very friendly and really helped me find the right vehicle for myself and my fma More

by janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
April 25, 2018

terrible service at campus nissan i would never recommend this campus nissan victoria i would like to share my story with them first i try to trade my car to new vehicle with niss More

by gtr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
idiot
May 10, 2018 -

Campus Nissan responded

Hi, I am very sorry to hear that you had a disappointing experience with our dealership. We strive to provide our customers with the best possible trade-in pricing with the information presented to us, but it sounds like we let you down in this instance. Without having more details, it appears that there was a miscommunication about the value of your trade-in and also what you were looking for. Many of our customers are happy to trade-in their vehicles for a Leaf to take advantage of the BC Scrap-it program, but I understand that this is not suited to everyone and that you were looking for something else. We appreciate your honest feedback, because it gives us an opportunity to learn and adjust our services. We will certainly take your comments into consideration and look into what we can do to improve. Despite this setback, we’d still love to have your business and hope that you will consider us for service or a future trade-in.

April 14, 2018

Awesome Best car dealer I have ever worked with. The sales people were friendly and transparent with all of my questions and how it all worked. I definitely More

by Garry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandu
May 01, 2018 -

Campus Nissan responded

Thanks so much for the great review Garry!

February 13, 2018

lost deposit check We went to the dealer looking for a truck, found one and put a $5,000 cheque down as a deposit for the truck, the truck just came into to the dealer, More

by rick martin macdougall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter
May 10, 2018 -

Campus Nissan responded

Hi Rick, I am happy to hear that we were able to help you find the right car at Acura, but I’m very disappointed to hear about your experience at Nissan. I would like to extend an apology to you for any stress and inconvenience this may have caused. First and foremost, our top priorities are making sure that your vehicle is functional and safe. We are always extremely thorough with our inspections and we would not want to sell you a truck with a major problem that would cause you grief down the road. Secondly, we strive to take great care of your privacy and documents so I am very sorry that we gave you the impression that your cheque was misplaced. Even though it’s disheartening to hear, feedback like yours is valuable because it helps us improve our services and helps us gain a better understanding of the customer experience. I hope that you will not hesitate to contact us in the future for any vehicle or service needs.

October 05, 2017

Impressive, no hassle service from this dealership. After trying to deal in our home city and being offered insulting prices for our trade, plus high pressure sales tactics, we contacted Campus by phone More

by HappyOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandu Goebl, Steve Carless, Bobbi Rabii, Dave Gatey, Craig Hygh, Henry + others
May 01, 2018 -

Campus Nissan responded

Thanks so much for the kind review! So glad to hear that you were happy with our service and that you love your Murano :)

September 15, 2017

Great Customer Service, Great Experience! I ust bought my first car (used) from Campus Nissan. As a first time buyer, my Salesman (Michael) took the time to help me find exactly what I was loo More

by ella123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cwiklinski
April 18, 2017

Old-school cartoon-style dealership I had done all my research beforehand, went in with money in my pocket to look at a Rogue. I was almost tackled by a salesperson in the parking lot on More

by VictoriaGuy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
can't remember his name.
May 01, 2018 -

Campus Nissan responded

I’m disappointed to hear that you had such a frustrating encounter with our Sales staff. It sounds like there was a miscommunication during your visit and you felt pressured to agree to a purchase. That’s definitely not the kind of first impression that we want to make with our customers. We are normally known for our professionalism and straight-forward honesty throughout the car purchasing process, so it is disheartening to hear that you felt our services lacking in those key areas that we pride ourselves on. If you would be open to it, we would like a chance to discuss this with you further. You can reach our General Sales Manager, Mandu Goebl at 250-475-2227 or mgoebl@campusautos.com.

March 19, 2017

Excellent assistance With my son-in-law's support, I recently purchased a 2014 Leaf and truly love it! The sales rep and manager took their time to understand my needs, ex More

by Judy Heart Leaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Doug
March 08, 2017

Never going back to Campus . In Sept of 2015 I bought a 2013 Leaf, Campus lied to me about how often these get stolen (like never) to sell me theft insurance, and then sold me a More

by Wolfie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Luke
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