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Campus Nissan
Victoria, BC
63 Reviews
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63 Reviews of Campus Nissan
July 24, 2020
Great Service We were in the market for a used hybrid and found a Prius at Campus Nissan that fit our budget. The service from our salesman Nikita was excellent. We We were in the market for a used hybrid and found a Prius at Campus Nissan that fit our budget. The service from our salesman Nikita was excellent. We test drove three Toyota hybrids ranging in price and settled upon the oldest of the three. There was no pressure to go for one of the higher priced options. We had to return a rental car to the airport. Nikita went out of his way to deliver our new car to the airport when he got off work, which is service beyond the call of duty. Other employees were friendly and helpful too. We highly recommend this dealer. More
by Doug Jamieson
Employees Worked With
Nikita Sokolov
April 02, 2020
We were looking for an EV with a range of about 500 km and costing less than $50,000. After a rather frustrating morning of visiting a number of local dealers, we went to Campus Nissan where they had a ne and costing less than $50,000. After a rather frustrating morning of visiting a number of local dealers, we went to Campus Nissan where they had a new Leaf that met most of our requirements and the process after that was very friendly and professional q. We would recommend them if you are looking for an EV. Jim More
by knock1945
Employees Worked With
E Blanco
December 18, 2019
Mixed bag but ultimately quite disappointing Not all bad as the title says. I had a quick test drive of a Leaf and left well-informed about charge times, apps to use, features of the car, etc. Ho Not all bad as the title says. I had a quick test drive of a Leaf and left well-informed about charge times, apps to use, features of the car, etc. However, a few days later, I had a rather disappointing experience trying to arrange to do a longer (a couple of hours), more realistic test drive of a Leaf. I was told I could drive it for 30 minutes but not longer. (I've previously heard of people taking a car out for the weekend, but that was a few years ago, so who knows.) When I asked why this was I was scolded: "it's not fair to the other customers who want to test drive it...no one ever takes it out for that long lol." This felt quite disrespectful, and has unfortunately turned me off wanting to do business at Campus Nissan or even buy a new car. I suggest some guidelines and training for sales staff on how they communicate with customers by text. More
by zerolols
Employees Worked With
George
December 09, 2019
Excellent experience I recently took my Nissan Leaf in for servicing and asked them to replace all my windshield wipers. Unfortunately, a hard plastic protective cover was I recently took my Nissan Leaf in for servicing and asked them to replace all my windshield wipers. Unfortunately, a hard plastic protective cover was accidentally left on the back wiper blade. When I used the wiper blade it ended up scratching the glass quite badly. Wondering what sort of response I would get, I took the car in to the dealership. From the moment I explained the problem to the service person (Rich Bloomfield), he was helpful and apologetic about what had happened. They sent me to Capital City Glass who explained that they would try to buff out the scratches but it may not work as they were pretty deep. The buffing didn’t work and so the dealer ended up replacing my rear window. Loaner cars were provided on my two visits - one from Enterprise who were also very helpful. All this at no expense to me. And so the service department at Campus Nissan turned what could have been a bad experience into a great experience. A big thank you to them. More
by Sue G
Employees Worked With
Rich Bloomfield
October 16, 2019
Reached out about a car from online Got a reply from Michal Cwiklinski who went above and beyond to get the car available for me to get a look at before coming over to the island from th Got a reply from Michal Cwiklinski who went above and beyond to get the car available for me to get a look at before coming over to the island from the interior. The car didn't turn out to be the one for me, but Michal jumped through hoops to get me the info I needed and was friendly and helpful. I'd have no problem recommending him! More
by Schellski
Employees Worked With
Michal Cwiklinski
September 20, 2019
Purchasing a New Car The staff at Campus Nissan went and continue to go above and beyond. They demonstrate a level of expertise that surpasses expectation. Recently, they The staff at Campus Nissan went and continue to go above and beyond. They demonstrate a level of expertise that surpasses expectation. Recently, they helped my sister purchase a new vehicle. While at the dealership, Bobby and Peter managed to elevate the experience into one that was rooted in compassion. They build a quality rapport, they listened, and asked the right questions. They took the time to explain, teach, and assist. Thank you to Bobby and Peter for being integral in an effortless car buying experience. More
by Meghan Shannon
Employees Worked With
Bobby and Peter
August 14, 2019
"Would recommend with caution" Salesman was great. Finance guy failed the grade. Once the deal was agreed upon and I went to give my cheque to pay for vehicle I saw a $374 plus ta Salesman was great. Finance guy failed the grade. Once the deal was agreed upon and I went to give my cheque to pay for vehicle I saw a $374 plus tax charge that wasn't explained. When I asked what it was for was told it was for in case my car was stolen that Campus would kick in money if ICBC didn't give me full value. Asked if this was mandatory on vehicles. No it wasn't. Finance guy tore up the contract and wrote a new one as I did not want the insurance. Was not happy that a charge was added with no explanation. So far happy with the car but like they say "read the fine print".... I would have given a higher rating but that charge did not sit well with me. Salesman did a follow up which I really appreciated....good guy. I would recommend dealership with cautions. More
by Ruok-im
Employees Worked With
George (salesman) and Terry (finance)
May 13, 2019
Bad Experience I got my Micra serviced at this dealership because I had problems with the gear stick. I spoke to three receptionists before dropping my car off at t I got my Micra serviced at this dealership because I had problems with the gear stick. I spoke to three receptionists before dropping my car off at the dealership. When I came to pick it up I was told they couldn't find anything wrong but they were going to send someone out so I could show them the problem (which was very nice of them). Not only was the mechanic they sent out rude and unfriendly, he was very condescending when telling me there was nothing wrong. When I filled out the feedback form I detailed this experience. The only response I got (to both the poor choice of mechanic to send out and nobody telling me it was a normal thing for my car) was that I should have read the manual. I spent over $100 to be treated like an idiot and to be told to read the manual. I will not be going back or recommending this place to anyone. More
by Taylor
Employees Worked With
Not Sure
March 18, 2019
Nikita has been very good with me. He has followed in on poi Nikita or Nik has been one of the best sales persons i have dealt with. He goes out of his way to follow up. Makes sure i am geeting into the car i wa Nikita or Nik has been one of the best sales persons i have dealt with. He goes out of his way to follow up. Makes sure i am geeting into the car i want. More
by Moose
Employees Worked With
Nikita
November 23, 2018
Bought a Nissan Xterra on Saturday Was searching internet for 2015 Nissan xterra found one on campus nissans website sent in an inquiry about vehicle was contacted immediately by a very Was searching internet for 2015 Nissan xterra found one on campus nissans website sent in an inquiry about vehicle was contacted immediately by a very nice salesman named Rome, he was very knowledgeble about vehicle he took my offer to manager and I was given a prompt answer able to come to price on phone went down to test drive xterra was given an appointment time all staff were very friendly and seemed happy lots of smiling faces which says a lot in a business.. had a test drive chat with very nice manager about final price, then was taken and met Bobby in finances whom had all documentation ready to go very knowledgeable,explained warranties ect signed papers and then met with insurance agent to insure car to make my trip home..all steps to buying a vehicle happened smoothly with no waiting and felt no pressure throughout entire process..I cannot say enough about my experience at this dealership, I live in Campbell River and I was soon impressed with everyone that I will be making my way to Victoria to have all servicing done when it comes due..Thank you for an excellent experience everyone bravo to a class A team, you all have my highest recommendation, special thanks to Rome and Bobby for going above and beyond More
by Rhonda
Employees Worked With
Rome and Bobby
