Cambridge Kia

Take advantage! My wife recently took my van to the service center after noticing a grinding noise in the front end while driving. Thinking that the work might be co My wife recently took my van to the service center after noticing a grinding noise in the front end while driving. Thinking that the work might be covered by the extented warrenty package we purchased she asked for the service department to have a look. after having the van for an hour she recieved the call that the van was ready for pick up as the noise had been located... When she came to get the van she was told that a backing plate ( sheet metal dust cover) was rubbing ont the brake rotor. After being advised that the brakes were the problem it was not covered under the warrenty and gave her a bill for $52.25+ tax in labor to bend the thin piece of metal so it cleared the brakes (tools required- one flat head screw driver for leverage, 1 pinky finger to ad pressure) Thanks Cambridge for taking advantage of a woman that didn't know any better! More

Great customer service from everyone i dealt with - the team took away a lot of the stress of the whole buying a new car experience. Very friendly and straightforward, no s from everyone i dealt with - the team took away a lot of the stress of the whole buying a new car experience. Very friendly and straightforward, no surprises when it came time to talk about pricing. More

Incompetent Had extended warranty work; changed alternator and starter. Car was returned to me with engine light on. I was told it was on when they got the car so Had extended warranty work; changed alternator and starter. Car was returned to me with engine light on. I was told it was on when they got the car so not their problem. Of course it was on, it came on just before the electrical gave out. Even better, the steering was askew. Tires pointed straight, steering wheel 100 degrees turned left. I got out of the driveway, discovered the issue and turned right back in. Again, not their problem. They told me it was probably the tow company that brought my car there from KIA Kitchener who sent it. (KIA Kitchener was closest when my electrical failed). Turns out that was true and tow company covered the repairs. Unfortunately, KIA Cambridge was happy to release the vehicle to me in this condition without saying a word. Rather than own up to their incompetence George Chalhoub (part owner) dug his heels in. They wouldn't even come out to their parking lot to see what I was talking about. They suggested I drive it like that to the tow company to look at. I bought the car at Cambridge KIA new. They may be nice and friendly when buying a car, but they're too busying hanging self-congratulatory banners in the showroom to help you when you need them. More

Very friendly They were all friendly but when I went to pick up my car it was completely clean like they said when I went and looked at the car! They were all friendly but when I went to pick up my car it was completely clean like they said when I went and looked at the car! More

Great place to buy a vehicle Just finished buying my 2nd vehicle from Cambridge Kia. Adam was great answered all our questions and took the time to help us find the right vehicle. Just finished buying my 2nd vehicle from Cambridge Kia. Adam was great answered all our questions and took the time to help us find the right vehicle. Never tried to talk us into anything. Overall another great experience, if looking for a vehicle don't hesitate to visit Cambridge Kia and look for Adam he will take care of you. Steve Stokes More

Pedram was very attentive and knowledgeable. Great to deal Great staff to deal with. Very happy. Pedram was great and very responsive to my questions and calls. I would recommend this dealership and sales to m Great staff to deal with. Very happy. Pedram was great and very responsive to my questions and calls. I would recommend this dealership and sales to my friends. More

Smooth process. Friendly helpful staff The whole process of the purchase of our car was smooth from start to finish. The salesman was helpful, knowledgeable but not intrusive. Questions we The whole process of the purchase of our car was smooth from start to finish. The salesman was helpful, knowledgeable but not intrusive. Questions were asked and answered without pressuring us or attempting to steer us to something we were not interested. It was a very pleasant experience More

Fantastic experience. Salesperson Mark Sharratt is such a nice person. His honesty and attention to detail made my car purchase a positive experience. Thanks a lot Cambridg Salesperson Mark Sharratt is such a nice person. His honesty and attention to detail made my car purchase a positive experience. Thanks a lot Cambridge Kia More

best experience ever!!!!!!! Great buying experience I will definitely spread the word on how experienced and friendly Mr Saisan and the rest of the Kia staff is. Can't wait for n Great buying experience I will definitely spread the word on how experienced and friendly Mr Saisan and the rest of the Kia staff is. Can't wait for next time I need a car. More

Approachable and Knowledgable Cambridge Kia and sales person Mark were outstanding to deal with. He was knowledgable about the vehicle we were looking into, always available and we Cambridge Kia and sales person Mark were outstanding to deal with. He was knowledgable about the vehicle we were looking into, always available and welcoming. I didn't just feel like a customer but treated like family. I would recommend to anyone, as I felt confident with our purchase from Cambridge Kia. Thanks Mark we love our new car! More