Cambridge Kia

Seized engine My son owns a 2012 Kia Optima. On Sept 18, 2017, his vehicle made a strange noise and stalled. Replacing the battery and starter did not help the si My son owns a 2012 Kia Optima. On Sept 18, 2017, his vehicle made a strange noise and stalled. Replacing the battery and starter did not help the situation with the car. After contacting Kia Canada as there was a recall on the vehicle due to engine problems, Kia had the car towed to Cambridge Kia at no cost to us. Cambridge Kia diagnosed the car on Sept 19, 2017, with a seized engine and it was subject to the recall RC 109. The Service manager was fantastic and set up my son in a rental car and we were told that the engine was on back order and it would probably be be over a month for the repair. On Sept 19, 2017, I went to the dealer and spoke to Jack the technician and he stated that he had the engine out of the vehicle and they had a brand new engine. Jack had the engine installed by 5:00 p.m. that day and my son got his car back. Jack was very helpful and forthright. At no time did we have any issues with the dealer or Kia Canada. They were extremely helpful and assisted us. I would highly recommend this dealer for service on your Kia vehicle. Rick Markell More

Service staff is friendly and professional. It feels like a Great service and good communication with staff. Listened to my concerns and responded fairly. I tried them after a disappointing experience with a Great service and good communication with staff. Listened to my concerns and responded fairly. I tried them after a disappointing experience with a different dealership. Several Kia owners recommended I take my car to this one. I'm really glad I did. More

Engine light I purchased my car in March 2017. In less that 2 weeks I started having issues with the engine light After 5 visits they still have not 'finished' t I purchased my car in March 2017. In less that 2 weeks I started having issues with the engine light After 5 visits they still have not 'finished' the job. And now stating that because it is a new owner they don't have to honour the warrenty! I don't expect to see this review posted. As I don't feel they are trustworthy. Don't buy here! More

Excellent Customer Service My experience at Cambridge Kia was second to none, from my initial contact with my salesperson Rhyan Bailey through to the completion of my purchase w My experience at Cambridge Kia was second to none, from my initial contact with my salesperson Rhyan Bailey through to the completion of my purchase with David Woodall and everyone I had contact with in-between. Numerous employees would ask if I needed anything while waiting at the various stages of purchase up to and including the day of receipt of my car. Unfortunately one of the options (tinted windows) could not be completed before picking up the car however they explained this to me when I arrived and then presented me with several dates to complete the process and allowed me to select the day which best suited me. During the delivery process Rhyan went over all of the relevant options and how to operate them in addition he set up my phone in sync with the car and explained the navigation system to me in language that I could understand. More

Amazing service My sales rep - Salvatore Mercuri - was amazing. I got a great deal, the team and Sal were very very helpful. I totally recommend this dealership! You My sales rep - Salvatore Mercuri - was amazing. I got a great deal, the team and Sal were very very helpful. I totally recommend this dealership! You gotta check them out! More

The service was amazing They were very helpful. The moment I walked in the door they approached me and asked how they could help. He was very patient with me, and explained e They were very helpful. The moment I walked in the door they approached me and asked how they could help. He was very patient with me, and explained everything very well. More

Felt like royalty Brett was amazing. He had many options for us to test drive and just seemed to know what we wanted!! It was very busy and he had a lot on the go but w Brett was amazing. He had many options for us to test drive and just seemed to know what we wanted!! It was very busy and he had a lot on the go but we never felt neglected! Got an amazing car I didn't even know I wanted haha!!! Love my Kia Soulmate!!! More

Positive, stress free and enjoyable Adam was the salesman I dealt with. He was excellent and very helpful. Very helpful, courteous and made the visit a pleasant experience. Would recomme Adam was the salesman I dealt with. He was excellent and very helpful. Very helpful, courteous and made the visit a pleasant experience. Would recommend this dealer More

Great experience in every way! I can't stress enough how great my experience was when I visited Cambridge Kia. The staff were so friendly, helpful and never pressured anything. They I can't stress enough how great my experience was when I visited Cambridge Kia. The staff were so friendly, helpful and never pressured anything. They were able to answer all my questions, show me the best car and price for what I was looking for. I was able to get a great deal, and am picking up my car just a few days later! Whether someone is just inquiring, or are ready to make a deal, I would recommend to go to this dealership first! More

Great sales and service ! I purchased a Used car from Cambridge Kia and traded in my larger SUV. Adam the the Sales Representive was fantastic. Very helpful, and did not pressu I purchased a Used car from Cambridge Kia and traded in my larger SUV. Adam the the Sales Representive was fantastic. Very helpful, and did not pressure me into buying before I was ready! Very nice, and knowledgeable about various cars! Go to Cambridge Kia and speak with Adam. More