
Cambridge Hyundai
Cambridge, ON
Filter Reviews by Keyword
By Type
802 Reviews of Cambridge Hyundai
I was in the market for a smaller car. I had a Hyundia in 1988 and then the car and serivce sucked so I haven't had another until this one. I was looking a a new 2012 I can't remember the name but it was sma 1988 and then the car and serivce sucked so I haven't had another until this one. I was looking a a new 2012 I can't remember the name but it was small and rather pricey for me. The young fellow that I was dealing with was very nice. His boss came out and said you want to spend $19,000. I said and not a penny more . He suggested that I take a look at a 2011 Elantra that was on the lot. I asked why I would buy used and not have the 5 yr. 100,000 km warranty. He said that he would make it as new so I would have an extra year warranty on the car or 20,000 kms witch ever came first. I toook it for a drive like it and went back in to the dealership. I said I'd take it for the $19,000. He said he would be right with us. He comes back with some price of $19.7???. I was ticked what did he not understand about not a penny more! Spent the weekend looking at other cars and decided to give this guy a call. I told him that in return for 19,500. I would take the used Elantra , the vaccuum(a giveaway if you bought a car) and the extra warranty and the interior cleaned and detailed. He sent the young man to my place of employment with the offer to sign . I noticed that it didn't mention the extra warranty but the young man said that would be on my bill of sale when I picked up the car.I picked it up on april the 4th and have since been trying to get someone to give me something in writing about the warranty that I was promised. The girl in the office said that everything is in the computer and Hyundia has all the info. when I pushed for something on paper for my records she printed out this warranty and had me sign it. Later when I got home I noticed that the warranty I had been given was for the next 12 months or 20,000 kms. I don't need that because the car is covered under Hyundias original warranty. Phoned Hyundia Canada and was told they don't get involved in disputes bucause it is a he said she said kind of thing. The young man says I was told about the warranty. and he actually called me on Friday afternoon to tell me that it had all been cleared up and that I had 96,575km.left on the warranty when I picked up the car.He said I had to contact the lovely lady at Hyundia Canada and she would send me a fax confirming so. I got a hold of her this morning and she said that I wasn't getting the warranty to 120,000 km but a warranty for the next 11 months. I am pissed to say the least. I called the sales manager at Cambridge today and have yet to speak to him again, although I did try to reach him again 3 times this afternoon. Curiously the sweet young lad who was supposed to be working today but unavailable to me. I hope this is resoved quickly and I guarentee you this will be the last Hyundia I buy More
always tring to sell, but not solve problem. had a new always tring to sell, but not solve problem. had a new car, do regular maintainance there, horrible experience. 1. windshield liquid does not come o always tring to sell, but not solve problem. had a new car, do regular maintainance there, horrible experience. 1. windshield liquid does not come out after only a few jerks, asked why, answer is: because there is no more liquid, the container is that big (200ml??), a few times later, a nother guy th more experience, he says the liquid container has a 4.3L volume. must be something wrong. finally it was the pump does not work. 2. car was vibrating at high way. 110~115kmh told them many times, instead they are pushing me to buy new tires. finally I went to toronto asked same question, they shop did a balance for me, 30 minutes, $30. solve the problem. 3. the car was only 36000 km odo, they told me to change transmission oild, asked cost, quoted $330. I think it is too expensive, then go to jiffylube, jiffylube told me their cost is $170 (half), but it is not necessary to do this. because according tot he manufacturer's book, the transmission change should be done at 48000 km. 4. every time when I do regular change, I was told many problem...since I do not turst them any more, I would rather seek other shop for help, such as buy new tires, change brakes etc. once it past 5 years, I will leave away from them right away. More