Cambridge Hyundai

I contacted Cambridge Hyundai through the website for a "special" online price quote. The "special" price quote was the advertised price of the vehicle plus an additional $500 administration fee. This is i "special" online price quote. The "special" price quote was the advertised price of the vehicle plus an additional $500 administration fee. This is illegal behaviour according to OMVIC guidelines that the dealership must follow. The advertised price of a car must include all fees tacked on by the dealership. The sales rep became extremely defensive when I called them on their behaviour. And they told me it didn't matter cause the car had been sold already. After this experience I'm never buying a car from this place. More

High pressure had to buy car same day, no time to wait or think about it. Worst expericance I have had at a dealership so far. think about it. Worst expericance I have had at a dealership so far. More

Was in the market for a new 2012 and walked into the dealership. Was impressed with the Sonata and the Sales guy seemed pretty OK and tried to make the deal the same day. Long story short, I told them dealership. Was impressed with the Sonata and the Sales guy seemed pretty OK and tried to make the deal the same day. Long story short, I told them a price and said if they can match I will buy the vehicle. They took the offer back to the "manager" and after a few minutes they came back and said they would accept and presented a bill of sale. Like the earlier reviewer, the idiots jacked the price by a few hundred dollars. I should have know that I am dealing with crooks but I still signed and looked forward to picking up my car. Fast forward 2 weeks and I went to pick up my car and as part of the delivery I identified two things, the Navi maps , were more then 3 years old and they were scratches on the sunroof. Both things were marked on the delivery paper and was promised a call back from the dealership, it's been three months and I am still waiting even after repeated calls. don't every visit this dealership. More

I was in the market for a smaller car. I had a Hyundia in 1988 and then the car and serivce sucked so I haven't had another until this one. I was looking a a new 2012 I can't remember the name but it was sma 1988 and then the car and serivce sucked so I haven't had another until this one. I was looking a a new 2012 I can't remember the name but it was small and rather pricey for me. The young fellow that I was dealing with was very nice. His boss came out and said you want to spend $19,000. I said and not a penny more . He suggested that I take a look at a 2011 Elantra that was on the lot. I asked why I would buy used and not have the 5 yr. 100,000 km warranty. He said that he would make it as new so I would have an extra year warranty on the car or 20,000 kms witch ever came first. I toook it for a drive like it and went back in to the dealership. I said I'd take it for the $19,000. He said he would be right with us. He comes back with some price of $19.7???. I was ticked what did he not understand about not a penny more! Spent the weekend looking at other cars and decided to give this guy a call. I told him that in return for 19,500. I would take the used Elantra , the vaccuum(a giveaway if you bought a car) and the extra warranty and the interior cleaned and detailed. He sent the young man to my place of employment with the offer to sign . I noticed that it didn't mention the extra warranty but the young man said that would be on my bill of sale when I picked up the car.I picked it up on april the 4th and have since been trying to get someone to give me something in writing about the warranty that I was promised. The girl in the office said that everything is in the computer and Hyundia has all the info. when I pushed for something on paper for my records she printed out this warranty and had me sign it. Later when I got home I noticed that the warranty I had been given was for the next 12 months or 20,000 kms. I don't need that because the car is covered under Hyundias original warranty. Phoned Hyundia Canada and was told they don't get involved in disputes bucause it is a he said she said kind of thing. The young man says I was told about the warranty. and he actually called me on Friday afternoon to tell me that it had all been cleared up and that I had 96,575km.left on the warranty when I picked up the car.He said I had to contact the lovely lady at Hyundia Canada and she would send me a fax confirming so. I got a hold of her this morning and she said that I wasn't getting the warranty to 120,000 km but a warranty for the next 11 months. I am pissed to say the least. I called the sales manager at Cambridge today and have yet to speak to him again, although I did try to reach him again 3 times this afternoon. Curiously the sweet young lad who was supposed to be working today but unavailable to me. I hope this is resoved quickly and I guarentee you this will be the last Hyundia I buy More

always tring to sell, but not solve problem. had a new always tring to sell, but not solve problem. had a new car, do regular maintainance there, horrible experience. 1. windshield liquid does not come o always tring to sell, but not solve problem. had a new car, do regular maintainance there, horrible experience. 1. windshield liquid does not come out after only a few jerks, asked why, answer is: because there is no more liquid, the container is that big (200ml??), a few times later, a nother guy th more experience, he says the liquid container has a 4.3L volume. must be something wrong. finally it was the pump does not work. 2. car was vibrating at high way. 110~115kmh told them many times, instead they are pushing me to buy new tires. finally I went to toronto asked same question, they shop did a balance for me, 30 minutes, $30. solve the problem. 3. the car was only 36000 km odo, they told me to change transmission oild, asked cost, quoted $330. I think it is too expensive, then go to jiffylube, jiffylube told me their cost is $170 (half), but it is not necessary to do this. because according tot he manufacturer's book, the transmission change should be done at 48000 km. 4. every time when I do regular change, I was told many problem...since I do not turst them any more, I would rather seek other shop for help, such as buy new tires, change brakes etc. once it past 5 years, I will leave away from them right away. More