Cambridge Hyundai

Great Service and a Smile Over the last few weeks Matt and OJ worked tirelessly to locate a 2016 Tucson in a rare colour and located one for us! I know for a fact they did beca Over the last few weeks Matt and OJ worked tirelessly to locate a 2016 Tucson in a rare colour and located one for us! I know for a fact they did because I did too (retired with time on my hands). Mary made financing painless, was a pleasure to deal with and was very professional. We have 2 Hyundai's in the family now! More

new 2016 Sante Fe purchase This was my very first Hyundai purchase. The people I dealt with on the vehicle purchase were Gerry Santos, Mary Young and Paul Walia. They were all This was my very first Hyundai purchase. The people I dealt with on the vehicle purchase were Gerry Santos, Mary Young and Paul Walia. They were all awesome to deal with. Gerry was the salesman who was great and very personable. I felt at ease in dealing with him. Mary looked after the financial paperwork and was a pleasure to deal with. She kept in touch with me about when the vehicle would be ready. Paul looked after the final documentation as Mary was away on holidays when I returned to pick it up. All in all it was a great experience with Cambridge Hyundai. Thanks again to everyone there. I would highly recommend this dealership if looking for a Hyundai vehicle. Very pleasant staff. More

Pleasure to deal with Went looking for a 'gently used' car and Matt made the buying process an excellent experience. Would recommend him to anyone. Actually, the entir Went looking for a 'gently used' car and Matt made the buying process an excellent experience. Would recommend him to anyone. Actually, the entire staff made us feel welcomed. Mary was a pleasure to deal with also. More

Awesome Such an amazing experience here! My first visit here I was approached by Ryan. I was looking at a 2012 Hyundai Elantra that I seen online. I was helpe Such an amazing experience here! My first visit here I was approached by Ryan. I was looking at a 2012 Hyundai Elantra that I seen online. I was helped every step of the way as I don't know anything about cars. I felt like a valued customer, as some places see a young women and won't waste their time. The 2012 Elantra was sold but I was told there was more that had just come in. I came in the next day and was able to take home; overnight a 2011 Elantra that I ended up buying. I'm so thankful to everyone at Cambridge Hyundai for all their help and support in finding me my car. More

Used Vehicle Purchase Every single person we talked to or encountered was very professional. They seemed to be there, to help us find the right car, for our needs. It was a Every single person we talked to or encountered was very professional. They seemed to be there, to help us find the right car, for our needs. It was also extremely easy to contact the salesman with any questions, while debating which vehicle was best. I will be going back for our next vehicle. More

Sale And Survice the Best they give me very good deal Accord Very well manner very friendly, ALL staff Always have smile on There face And Specially Sale Consultant WiLL Hughes Very well MANNER And Honest Y Very well manner very friendly, ALL staff Always have smile on There face And Specially Sale Consultant WiLL Hughes Very well MANNER And Honest Young Man and All very good Sale Man All the best . Abdul W Bangash More

The incompetence of this dealership has astounded me If I could put a negative star I would have. I first bought my car in April or May of this year. This was the only time I received good customer se If I could put a negative star I would have. I first bought my car in April or May of this year. This was the only time I received good customer service from the Cambridge Hyundai Dealership. When I bought my car I got two things included with the purchase, 4 free oil changes and rubber mats. The dealership didn't have the Matts so they ordered them in, they told me it would only take 2 weeks, which is completely understandable. To my dislike it took three months and my dad going in to demand to get them. Any time I had called in myself I was given the run around and never called back. Then when I got my first oil change I called in to book an appointment and was told with a dealership you don't need to book an appointment. So when I go in I called before to make sure it would be ready in time for me to leave to work, they told me it would take 15 min. When I get there I asked again and they said it would only take the 15 min. Once again this wasn't the case, the appointment took over an hour and I was late for work. Their explanation was simply that they were running behind and over booked. Funny how that wasn’t the situation when I arrived. The service man then tried to play it off that I was getting a free oil change because of the time delay, which is completely useless to me as it was free already. So next time I show up for my oil change they say I need to book an appointment. This company clearly does not train their employees properly if there is this much contradiction within six months of purchase. The appointments had been booked over a week away so my KM's are now over. I ended up booking an appointment for today (Wednesday November 25th 2015) and when I went in I was told I needed to pay for the oil change! And because the gentleman that financed my car wasn't in the office I was told that I would have to pay. I refused because I've already had so many problems with them. They did give me an offer to pay and then be refunded at a later date but my trust in this dealership is already gone so I didn’t trust them with any more of my money. So because I am a young girl and I am not very intimidating I called my father once again as he is able to handle them. My father talked to OJ who has been the only good customer service I have received since the purchase of my car. OJ took 20 min and found where it stated I would be getting the four free oil changes. The incompetence of this dealership has astounded me. The service technicians are too lazy to look into a situation so they result in wasting their customers’ time. Never again will I ever buy a Hyundai. I should have stuck with Dodge. If you are a young female I do not recommend this company. I have received nothing but the run around and complete disregard to my dissatisfaction with how this company operates. More

Used Car Purchase We were happy with the service and information we received when making our purchase. Gerry was helpful and informative. There was a bit of a wait wh We were happy with the service and information we received when making our purchase. Gerry was helpful and informative. There was a bit of a wait when I arrived to pick up the car. Some extra detailing was required and it was completed promptly. Appreciated the use of a loaner car overnight while this was being done. More

Friendly,Helpful, easy to deal with After at least 5 visits to test drive used and new models with always a smile for me each time I came in again. Success After at least 5 visits to test drive used and new models with always a smile for me each time I came in again. Success More

Snow Tires Installed Pleased with the efficient way that snow tires were installed on my new Sonata Hybrid. Mike got the order started, Tracy gave me a ride home and then Pleased with the efficient way that snow tires were installed on my new Sonata Hybrid. Mike got the order started, Tracy gave me a ride home and then picked me up when the service was done...I could carry on with my busy day without waiting around. Thank you Service Team. More