
Cambridge Hyundai
Cambridge, ON
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855 Reviews of Cambridge Hyundai
Excellent customer service. Everyone was very welcoming to my family. Remembered our names. We’re not pushy for the sale but very professional. Gerry was phenomenal his many yea Everyone was very welcoming to my family. Remembered our names. We’re not pushy for the sale but very professional. Gerry was phenomenal his many years of experience came through over all our experience at Hyundai More
It was a pleasure working with Gerry Santos in getting me into my new car. He was attentive to detail and made me feel comfortable throughout the whole process...thank you Gerry. into my new car. He was attentive to detail and made me feel comfortable throughout the whole process...thank you Gerry. More
I had the pleasure meeting and dealing with Savanna. She was a true professional and took me thru the process seamlessly. All around great experience. She was a true professional and took me thru the process seamlessly. All around great experience. More
Very friendly staff. Quick customer service response. Very clean inside and out. I opted out of the complimentary cash wash, as it comes out looking dirtier than when Quick customer service response. Very clean inside and out. I opted out of the complimentary cash wash, as it comes out looking dirtier than when it went in, water spots all over the car. More
I recently purchased a 2025 Hyundai Sonata Preferred Trend. Initially, the dealership staff were extremely helpful and supportive throughout the buying process. However, just 27 days after getting the c Trend. Initially, the dealership staff were extremely helpful and supportive throughout the buying process. However, just 27 days after getting the car, I noticed a bubble in the front right tire. Concerned, I went straight to the dealership the next day. When I explained the issue, the first thing they said was that I must have hit a pothole or a curb. I calmly told them that nothing of that sort happened — the tire developed a bubble in less than a month, which is unacceptable, especially for a new, high-end vehicle. After some back and forth, they finally said they couldn’t replace the tire for free but would offer a discount. They booked me an appointment for the next day. When I went in, the people I initially dealt with weren’t there. Instead, the service manager was present, and she was extremely rude. She denied any discount and simply gave me a quotation — which clearly mentioned no discount at all. I was beyond frustrated. I told them to keep the car, and I would escalate the matter. In response, the manager abruptly ended the conversation and said, “If you want to go legal, then go legal — don’t talk.” This was the dealership’s after-sales experience. So to anyone considering buying a car from them — beware. Bruce, I have the car now, but your team’s attitude is unacceptable. More
I recently purchased a 2025 Hyundai Sonata Preferred Trend. Initially, the dealership staff were extremely helpful and supportive throughout the buying process. However, just 27 days after getting the c Trend. Initially, the dealership staff were extremely helpful and supportive throughout the buying process. However, just 27 days after getting the car, I noticed a bubble in the front right tire. Concerned, I went straight to the dealership the next day. When I explained the issue, the first thing they said was that I must have hit a pothole or a curb. I calmly told them that nothing of that sort happened — the tire developed a bubble in less than a month, which is unacceptable, especially for a new, high-end vehicle. After some back and forth, they finally said they couldn’t replace the tire for free but would offer a discount. They booked me an appointment for the next day. When I went in, the people I initially dealt with weren’t there. Instead, the service manager was present, and she was extremely rude. She denied any discount and simply gave me a quotation — which clearly mentioned no discount at all. I was beyond frustrated. I told them to keep the car, and I would escalate the matter. In response, the manager abruptly ended the conversation and said, “If you want to go legal, then go legal — don’t talk.” This was the dealership’s after-sales experience. So to anyone considering buying a car from them — beware. Bruce, I have the car now, but your team’s attitude is unacceptable. More