
Cambridge Centre Honda
Cambridge, ON
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404 Reviews of Cambridge Centre Honda
4 years ago, almost to the day, we bought that our first Honda with Cambridge centre Honda - a civic. We loved it but with an expanding family we needed something bigger. When my civic was in for service, I Honda with Cambridge centre Honda - a civic. We loved it but with an expanding family we needed something bigger. When my civic was in for service, I spoke with Mark about a CRV. Despite limitations due to Covid19, he sanitized a CRV for me and let me bring it home on an extended test drive. The car sold itself! We are now the owners of a 2020 CRV Sport and the process was seamless. Mark was a no-pressure, straight forward sales person and got us a great value for our civic on trade. Due to social distancing, the pick up process has changed a bit, but Mark sent us a bunch of instructional videos on how to use the new features of our new car. Kelsey was quick and efficient working with our financing and paperwork, no pressure and very friendly. Overall, great experience. Our second (and not the last) great experience with CCH and a quick, easy and no-pressure experience with Mark! Thanks again! More
I wanted to take this time and say thank you to Kevin once again for his great customer service and assistance purchasing my new car. This is my second car, I have purchase from Kevin and he made the tra once again for his great customer service and assistance purchasing my new car. This is my second car, I have purchase from Kevin and he made the transition just as easy as the first purchase I did. Kevin took the time and went over all the details regarding the car and how everything works, making sure I was good with it. I would definitely refer Kevin to anyone looking for a new or use vehicle , once again thank you for your assistance and Tony. Have a great day. More
My experience at Honda Cambridge was amazing Kevin was my sales rep a long with Tony made my experience a awesome one Hands down to Tony he went the extra mile to make sure I got my approval and the car I wa sales rep a long with Tony made my experience a awesome one Hands down to Tony he went the extra mile to make sure I got my approval and the car I wanted they made purchasing a car very easy and comfortable I would recommend there service to anyone More
Great experience My experience at Cambridge Honda was excellent. From the first friendly smile from Marci, to the last shake of hands with Tanja, they made buying a c My experience at Cambridge Honda was excellent. From the first friendly smile from Marci, to the last shake of hands with Tanja, they made buying a car a pleasure. Marci was very helpful and I would recommend her to anyone. She and Michelle answered all of my questions and made the stress of purchasing a car, a bit of a pleasurably experience, Thanks! More
You cost me time and money, and wanted to do it again! I ordered a set of new tires for my ‘16 Accord Coupe EX and made an appointment to have them installed. Apparently you had the wrong size of tire and I ordered a set of new tires for my ‘16 Accord Coupe EX and made an appointment to have them installed. Apparently you had the wrong size of tire and couldn’t honour your commitment. Your solution was that I could spend more time and money to come back another time when you might have the correct size in stock. Either that or you could sell me more expensive tires that you had in stock. You then watched a disgruntled customer walk out the door. You had the chance to sell tires, and brakes and you blew it. You had an opportunity to show the difference you speak of and you failed. I’ll likely take both my vehicles elsewhere in future. More
Outstanding Customer Service I rarely write reviews, but made an exception for the outstanding service I received at the Cambridge Honda Centre. I recently purchased a 2019 Honda I rarely write reviews, but made an exception for the outstanding service I received at the Cambridge Honda Centre. I recently purchased a 2019 Honda Fit through them, and the entire process was done remotely as I am a resident of Quebec. I generally have not had positive experiences dealing with salespeople at car dealerships, but, from beginning to end, the process was a positive and seamless one at Cambridge Centre Honda. The service I received from Moe Patel was, in particular, outstanding. He consistently responded to my inquiries in a prompt, professional, and polite manner (even on weekends and evenings), and completed a lot of extra work to ensure that the inter-provincial transaction went smoothly, including the delivery of the vehicle to my door (and on time). He was always an absolute pleasure to deal with. On the financial side of things, I dealt with Tony Recine, and he too answered all of my questions and ensured that all of the documentation was completed correctly so that I could register my car in QC. The icing on the cake was a box of chocolates that was in my glove box when the car arrived. It is truly a rare experience to receive such excellent customer service these days. They really went the extra mile for me. Literally! More
so disappointed.. I purchased my first brand new car last year (I"m in my 50's). They did a great job in upselling me which was good for them. I was treated likely ro I purchased my first brand new car last year (I"m in my 50's). They did a great job in upselling me which was good for them. I was treated likely royalty! I booked my first oil change and there was also some recall thing they had to do. I showed up for my appointment and 5 hours later was able to leave with my car. I waited 5 hours .. I had no idea or I would have been dropped off. Last week I called to have my snow tires put on, I was told to come in next day for the switch over. I was in traffic for almost an hour and was told, ha, no go .. can't do it. I don't think he even apologized. He almost laughed at me and said he had 5 cars ahead of me to do, he's not doing it. I told him I was to come today, that my tires were there .. he shrugged his shoulders and smiled at me. I usually am not at a loss for words but I was.. what do you say to someone with a smirk on their face and thinking your a joke. I asked for my tires, have a really lovely young man put them in my trunk and I drove away .. I'm disappointed. I was considering trading in this car on a new SUV but unfortunately I have a really bad taste in my mouth for this dealership. More
Just bought my first honda, Just bought my first ever Honda. Kevin Mackenzie was excellent to deal with, very informative, knows his stuff well. I like the dealership cleanliness Just bought my first ever Honda. Kevin Mackenzie was excellent to deal with, very informative, knows his stuff well. I like the dealership cleanliness both building and yard. More
Great service Our sales rep Moe was amazing. He was professional, helpful and friendly from the time we got to the dealership until we left driving the new car. He Our sales rep Moe was amazing. He was professional, helpful and friendly from the time we got to the dealership until we left driving the new car. He guided us through the process and answered any questions we had. He shows that he really loves what he does and believes in his product, and so all of his interactions with us were genuine and we felt like we were getting the absolute best he could offer. Will buy from him again next time!! Thanks Moe!!! More
Cambridge Centre Honda Review Bought a used 2017 Honda hrv lx at Cambridge Centre Honda & was treated with respect dignity. The staff & everyone at Cambridge Centre Honda are fr Bought a used 2017 Honda hrv lx at Cambridge Centre Honda & was treated with respect dignity. The staff & everyone at Cambridge Centre Honda are friendly, polite & helpful More