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Cambridge Centre Honda
Cambridge, ON
403 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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403 Reviews of Cambridge Centre Honda
February 16, 2016
Superior Sales and Service 100% of the time Efficient friendly service for all issues big and small. I'm treated as a valued person, not merely a "customer". Elizabeth didn't "sell" me a car: n Efficient friendly service for all issues big and small. I'm treated as a valued person, not merely a "customer". Elizabeth didn't "sell" me a car: no pressure. She assisted me in buying the make and model which met my needs. More
by richphil
Employees Worked With
Mechanics in Express bay, Elisabeth Terry, Carolyn DuMoulin , John Soares
February 16, 2016
2016 HRV The dealership was very prompt in notifying me when my electronic car starter arrived and everything went smoothly. Even gave me a free carwash! Exc The dealership was very prompt in notifying me when my electronic car starter arrived and everything went smoothly. Even gave me a free carwash! Excellent service. More
by DannyP
Employees Worked With
Danielle Shannon, Carolyn DuMoulin
February 10, 2016
Outstanding Customer Service Even though we live in KW, we opted for the Cambridge dealership to buy and service our new car. We've had nothing but stellar support, especially fr Even though we live in KW, we opted for the Cambridge dealership to buy and service our new car. We've had nothing but stellar support, especially from Carolyn. We always felt like they had our best interest at head, and we cannot recommend them enough. We've been customers for 9 years now and hope Honda Cambridge continues to excel with their wonderful, professional, and friendly service. More
by Technophobia
Employees Worked With
Carolyn DuMoulin
February 09, 2016
Quick and quality service We are from Kitchener and went Cambridge Honda because on Saturday only this Honda offes technical services which is very convenient for customers lik We are from Kitchener and went Cambridge Honda because on Saturday only this Honda offes technical services which is very convenient for customers like us. Thiis what we really needed . John, the services advisor was amazing. He arranged the test immediately and wrote a work order. He told us in details what he had to do and how long it will take. He promised to contact us on Monday and he did that. We arrenged an appointment and came to have the part changed. It took much less than we expected.. We were absolutely satisfied with the work done. John confirmed that they tested our car before returning it to us. What a great service! Thank you John, and Honda for your great service. More
by Fero and Maya
Employees Worked With
John Soares
February 09, 2016
Winter tire change over Fast efficient service. I waited in the lounge area although there is also a complimentary shuttle service. I like that I can store my tires for a fe Fast efficient service. I waited in the lounge area although there is also a complimentary shuttle service. I like that I can store my tires for a fee at the location. A wash is also included and since it was minus 15 degrees outside I was given a coupon rain check that does not expire. More
by waterdog
Employees Worked With
John Soares
February 08, 2016
Oil change service I recently had a chance to stop by Cambridge Honda to have an oil change. It is rather a short drive from Guelph, on HWY24. I found the service pers I recently had a chance to stop by Cambridge Honda to have an oil change. It is rather a short drive from Guelph, on HWY24. I found the service personnel who were prompt and courteous, took the time to answer my questions. It was a worthy drive to ‘Cambridge Honda’ as the oil change rate is reasonable, and also customer receives a complementary car wash on the way out! More
by tuan
Employees Worked With
Owen Eades, Ryan Deline
January 29, 2016
Amazing A+ service I'm an accountant so very fact-finder and detail oriented. The sales person Elisabeth helped explain the different trim levels then explained the cost I'm an accountant so very fact-finder and detail oriented. The sales person Elisabeth helped explain the different trim levels then explained the cost of each relative trim level to work within my budget. We test drove a couple of different models with honda sensing and without. She then forgave me for taking about two months to decide! Once I did make the decision they made the process as painless as possible by liaising with my insurance company, arranging the paperwork in an efficient manner with minimal involvement on my part. Lastly, on pickup day, Elisabeth took the time to setup the phone on my dashboard, show me how to make calls and also showed me how to use the remote starter (winter is cold here!) Cannot say enough great things. More
by NCJ
Employees Worked With
Elisabeth Terry, Elisabeth Terry
January 24, 2016
Typical con artist sales people The salesman, Rick Ayres, overvalued my trade-in just to sell me a new car. I have since had my car appraised and it is worth much less than he said The salesman, Rick Ayres, overvalued my trade-in just to sell me a new car. I have since had my car appraised and it is worth much less than he said they would give me. The impression he made was that it was a guaranteed amount even though the new car was not to be delivered for up to 90 days. It wasn't until I got home that I realized that they could change the trade-in amount at their own discretion. If I had known the true amount my trade-in was worth, especially in 3 months, I never would have agreed to place a deposit. When I tried to get my deposit back they just said too bad, even though they were out no money and would be able to sell the car with no problems. They were manipulative and deceitful just to sell a car. I will never purchase a car from them nor would I ever recommend them to any one I know. Everyone I dealt with once I realized what they did was rude and nasty. Tread lightly if you decide to visit this dealership. More
by Mygrrls
Employees Worked With
Rick Ayres, Tess Arpa
December 16, 2015
service inspection Last week I had my first "B" inspection after purchasing our CRV in February 2015. After 34,000 kms things are going well.The brakes were checked,clea Last week I had my first "B" inspection after purchasing our CRV in February 2015. After 34,000 kms things are going well.The brakes were checked,cleaned and lubricated with no issues.The service was prompt and the staff was friendly. Thankyou Cambridge Honda! More
by CRV 2015
Employees Worked With
John, John Soares
October 16, 2015
Flat Tire I replace the rear tire, due to a nail puncture, on Saturday night with the emergency spare and drove home to Cambridge. On Monday morning I had to I replace the rear tire, due to a nail puncture, on Saturday night with the emergency spare and drove home to Cambridge. On Monday morning I had to be in Toronto by 10:00am for an important meeting. Knowing that I could only speed up to 80km with the emergency tire, I would be in trouble keeping up with traffic and be exposed to fellow travellers questioning my ancestry. I drove to the Cambridge Centre Honda at 7:15am hoping for assistance. Although the Centre officially opens at 7:30am Carolyn DuMoulin let me in, listened to my concerns and without any reservation immediately set in motion a repair plan. To my amazement the repair was done by 8 30am. and I was able to be at the meeting by 10:00am. For me this experience is at par with the Cambridge Centre Honda excellent customer focus from the staff that I receive at every service and occasion I visit . Thank you Carolyn... Excellent Job Bob More
by Bob2008
Employees Worked With
Carolyn DuMulin, Carolyn DuMoulin
