Cam Clark Ford Richmond

Purchase of new Escape Excellent knowledgeable sales staff. Not pushy. Was able to answer all questions. In our search we also went to Coastal ford and did not find the staf Excellent knowledgeable sales staff. Not pushy. Was able to answer all questions. In our search we also went to Coastal ford and did not find the staff knew the product. More

Great Service I had taken my 2005 Ford Escape to a local garage to have the winter tires replaced with summer tires ( summer tires were on rims ). When I went to pi I had taken my 2005 Ford Escape to a local garage to have the winter tires replaced with summer tires ( summer tires were on rims ). When I went to pick up my Escape, I was advised that the Control Arm Bushings were cracked and needed to be replaced ASAP and that the rear shock absorbers were leaking and also needed replacement. As I had not noticed any symptoms of either issues, I decided to get a second opinion from Cam Clark Ford Dealership. I first spoke to Kelvin and arranged to take the car in for inspection and repair if necessary. When I arrived at the Service counter I was greeted by Elic Lal. I explained the situation to Elic and he said he would have the vehicle inspected and advise me of the result. As the car would be kept overnight if repairs were necessay, Elic arranged for a rental car, at no cost to me. Elic called me the next day and said that the technician had inspected the vehicle and could not find any problems with either the Control Arms or the shock absorbers. This was great news to me and shows that you dealership is definitely customer oriented and not just there to make big profits at the customer's expense. Elic was very knowledgeable, professional and friendly throughout the entire experience. I would definitely recommend Cam Clark Ford to anyone looking for an honest and knowledgeable dealership. More

First class outfit and staf We bought our second hand Mustang last Summer through this dealership and had, we thought, exceptional service. This year we had a couple of service We bought our second hand Mustang last Summer through this dealership and had, we thought, exceptional service. This year we had a couple of service issues which were handled very professionally as well as in a friendly manner. Kelvin was our first point of contact and although he was due to go on vacation he made sure that the "handover" to Ken was seamless. Both of your staff members were top notch and the whole ambience of your dealership is friendly and has a "can do" attitude. More

Great experience, great people, great product!! Found a truck on Sunday, Monday Bob Ezra and Wayne Latullippe made our experience in purchasing this Ford truck a breeze. Thank you for your valued a Found a truck on Sunday, Monday Bob Ezra and Wayne Latullippe made our experience in purchasing this Ford truck a breeze. Thank you for your valued advice and pleasant demeanor. It was a great experience!! Lise & Adam More

Salesmanship. CHOOSING CARS TODAY IS NOT EASY. I FOUND KNOWLEDGEABLE, PLEASANT, COURTEOUS AND REFRESHING EXPERIENCE WHEN ASSISTED IN MY PURCHASE BY PHETS IN CAM CHOOSING CARS TODAY IS NOT EASY. I FOUND KNOWLEDGEABLE, PLEASANT, COURTEOUS AND REFRESHING EXPERIENCE WHEN ASSISTED IN MY PURCHASE BY PHETS IN CAM CLARK DEALERSHIP. THIS IS MY 3RD FORD AND ALSO BY FAR THE BEST AND EASIEST TIME TO DO THE SELECTIONS OF THE MODEL I PURCHASED. I WOULD VERY RARELY GIVE 5 STARS FOR PERFORMANCE, BUT HERE I GLADLY GIVE IT. THANK YOU FOR YOUR HELP. More

Great Service from Phets Phongpradith This is my 5th car purchase in the past year. Haven't bought a Ford product for a very long time but the experience with Phets made the purchase proce This is my 5th car purchase in the past year. Haven't bought a Ford product for a very long time but the experience with Phets made the purchase process very easy. He did everything I have requested and answer anything I wanted to know about the vehicle. I believe the professionalism Phets has presented is one of the major reason that I decided to purchase this vehicle. Will definitely recommend Cam Clark and Phets Phongpradith. More

Class acts!! Wayne in the finance office and Phets on the sales side made my overall buying experience a breaze and showed true professionalism and class throughou Wayne in the finance office and Phets on the sales side made my overall buying experience a breaze and showed true professionalism and class throughout the process!! Thank you!!! Dan Crampton More