Cam Clark Ford Richmond

regular service maintenance F150 I booked a month ago to ensure an early appointment as I was waiting for my vehicle. Great service , very friendly, attentive and on time. I booked a month ago to ensure an early appointment as I was waiting for my vehicle. Great service , very friendly, attentive and on time. More

Great Service! Friendly, knowledgeable and courteous. Akesh, the Service Advisor, discussed with me what needed to be done, how long it would take and then they (th Friendly, knowledgeable and courteous. Akesh, the Service Advisor, discussed with me what needed to be done, how long it would take and then they (the service technicians) went out and beat the stated completion time. The work was flawless. The vehicle was returned to me clean inside and out! More

Great customer service. Service done on time, including a complimentary car wash! All service staff friendly. Dealt primarily with Ken Truong who did a good job determining m Service done on time, including a complimentary car wash! All service staff friendly. Dealt primarily with Ken Truong who did a good job determining my needs and ensuring the required work was carried out as promised, when promised. Really appreciate the free shuttle service to the Richmond Mall so I could do some shopping while my car was being serviced. More

Great experience for over a decade Professional. knowledgeable + overall concern for needs of customer. Not a short term relationship! I am in insurance sales and know the difference be Professional. knowledgeable + overall concern for needs of customer. Not a short term relationship! I am in insurance sales and know the difference between 'sales'' and people concerned about customer satisfaction. Witness to the fact: I kept coming back. More

Excellent Service We have received excellent service in the past and this was even topped in our recent visit. We have a very old van and they went beyond the call of d We have received excellent service in the past and this was even topped in our recent visit. We have a very old van and they went beyond the call of duty to fix an unusual problem. I would highly recommend their service department. More

Service Dept The service was punctual, staff was friendly. Customer contact to have service completed was appreciated. A review of the service and the level of wea The service was punctual, staff was friendly. Customer contact to have service completed was appreciated. A review of the service and the level of wear on overall parts was appreciated. More

Amazing staff and amazing vehicle I bought/leased my new 2014 Ford Edge at the end of 2014 and couldn't be happier with it. The sales staff were great and just let me have my time with I bought/leased my new 2014 Ford Edge at the end of 2014 and couldn't be happier with it. The sales staff were great and just let me have my time without anyone descending on me as I came through the door. John Carvalho was the salesman that showed me around, talked me through what I might be looking for, my needs, and thoughts on different vehicles. From the time I came through the door, to today, from purchase to my experiences with the service department (Chrystal Tucker is amazing), it has been a great experience. My Edge continues to purr and has served me well for my busy job and personal time as well. My heartfelt thanks to you guys - you have always gone above and beyond for me. Doug Teather More

Very good service on my Escape For the past four years I have taken my Escape in for service. I have always found the employees at the service desk extremely helpful. They are alw For the past four years I have taken my Escape in for service. I have always found the employees at the service desk extremely helpful. They are always pleasant and go out of this way to serve me. I am very satisfied with the work that they do and always a pleasure to have my car returned clean and shiny! Thank yo Akesh. More

Another great service experience with an amazing Ford dealer Have been bringing cars here for 17 years and I am always struck by the freindly, caring, and helpful service team - timely service, well explained, r Have been bringing cars here for 17 years and I am always struck by the freindly, caring, and helpful service team - timely service, well explained, repairs and service finished on time. Elic always goes the extra mile but it seems to be an attribute consistant across their service team. I had concerns the new owners would change the culture, quite relieved to see it is still the top pros I have come to know. Super recommend them, looking forward to the next 17 years, Best, Dave More

Over 25 years at the same place Cam Clark recently purchased this dealership from Richport Ford. I had fleeting concerns that the same great service I had been receiving over the yea Cam Clark recently purchased this dealership from Richport Ford. I had fleeting concerns that the same great service I had been receiving over the years might not continue. Elic Lal at the service desk assured me, when I thought he and others, like Akesh Makan, might be leaving, that the personnel with whom I had been dealing would, for the most part, stay the same -- good people, honest and straightforward, that have kept me a Ford customer for so long. Needless to say, these are front-line people, the kind that can make -- or severely break? -- any business. Obviously, the owners of Cam Clark can rest easy: great products... and even greater people selling and servicing them! More