Cam Clark Ford Richmond

Last visit Customer since 1995 , a happy customer. Excellent service like always. Elic was very helpful , friendly and knowledgeable. Definitely good recomme Customer since 1995 , a happy customer. Excellent service like always. Elic was very helpful , friendly and knowledgeable. Definitely good recommendation for Cam Clark Ford Richmond . More

overcharged for brake pads and dishonored credit amount They offered a $150. dollar credit for future service for overcharging us for brake pads that were supposed to be free for Life, or $114.00 charged ba They offered a $150. dollar credit for future service for overcharging us for brake pads that were supposed to be free for Life, or $114.00 charged back onto our credit card. We were assured that this would be noted on our file as we have been customers since 2006. At the time I was also complaining about a service performed that wasn't necessary, but sold to my husband as needed. The extra $35. was an incentive to continue bringing our vehicle here......BUT WOULDN"T YOU KNOW IT! ONLY $114. CREDIT GIVEN WHEN THE CAR WAS SERVICED FOR AN OIL CHANGE AND WINTER TIRES TODAY. JULY TO OCTOBER, DID THEY THINK I WOULD NOT REMEMBER? More

25 years of excellent service and a new Ranger Two recent, excellent reasons for a visit to Cam Clark: service for my 2014 Escape and the purchase of a new Ranger pick-up. I have been with the same Two recent, excellent reasons for a visit to Cam Clark: service for my 2014 Escape and the purchase of a new Ranger pick-up. I have been with the same dealership -- so long that it was once called Richport Ford -- for good reason: They are very good at what they do. From sales to service (always a big thanks to Akesh at the service desk), I have found no reason to shop anywhere else. The change from Richport to Cam Clark was seamless, as they kept the best people. Of course, as well, it helps that I'm a life-long Ford guy. My first car, as a teenager, was a used '52 Mercury coupe, and now, I'm about to enjoy my first new truck! More

Jerome was very helpful getting me a car. All the staff at cam Clark Ford is top notch!! I would definitely recommend them to anyone at cam Clark Ford is top notch!! I would definitely recommend them to anyone More

Perfect service repair Took my car in Wednesday and they promptly spent the next 8 hours fixing it on warranty and supplied a loaner. Everything is now perfect again. Took my car in Wednesday and they promptly spent the next 8 hours fixing it on warranty and supplied a loaner. Everything is now perfect again. More

Thank You Worked with Brett & Chris. Awesome, quick and efficient service. They were both very thorough and explained every aspect of the deal including agree Worked with Brett & Chris. Awesome, quick and efficient service. They were both very thorough and explained every aspect of the deal including agreement, warranties, costs etc. I was very happy at the end of hte day. More

regular maintenance 6 mo. check i visited Cam Clark Ford on Sept 23rd,for the purpose of a 6 month regular maintenance appointment. the treatment i received from Akesh was top shelf i visited Cam Clark Ford on Sept 23rd,for the purpose of a 6 month regular maintenance appointment. the treatment i received from Akesh was top shelf,right from setting up my appointment,right through to picking my car up was handled completely professional,--thanks Akesh. ---and i have always been extremely satisfied with the workmanship (service department) at Cam Clark Ford. my cousin's husband sold me the Mustang i drive,Bob Ezra,Bob was absolutely amazing in making my deal in summer of 17, again thanx ever so much Bob now i don't know how this affects the last question you guys have with respect to submitting this survey,--i guess i am related to a dealer employee, this is the only thing about doing surveys,i'm trying to do the right thing for Akesh and Bob,and hope i'm not putting myself in a awkward situation by answering honestly. i will now hit the submit key,considering i have given this information. More

Recall Service complete time as promise, Because the service takes half day, previous service dept will offer 1 way ticket (Taxi Voucher) and I have to find Service complete time as promise, Because the service takes half day, previous service dept will offer 1 way ticket (Taxi Voucher) and I have to find my way back. This time they upgrade their service level, provide courtesy ride on both way within Richmond. I really appreciate this dealer has think about the convenience to their customers More

Winter service Friendly, helpful staff, work completed on time. Free door to door shuttle. Good quality workmanship Competitive pricing Will definitely be a ret Friendly, helpful staff, work completed on time. Free door to door shuttle. Good quality workmanship Competitive pricing Will definitely be a return customer Free coffee More

Our experience with Cam Clark ford has been 110% thanks to Akesh Makan. Our 2008 Ford Escape has 341,000 km thanks to Akesh and the mechanics at Cam Clark for lookin with Cam Clark ford has been 110% thanks to Akesh Makan. Our 2008 Ford Escape has 341,000 km thanks to Akesh and the mechanics at Cam Clark for looking after us and giving us such good service. As long as we have a Ford we’ll keep coming back. Louise and John Warren More