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Cam Clark Ford Olds

Olds, AB

4.5
463 Reviews

5042 48 St

Olds, AB

T4H 0C6

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463 Reviews of Cam Clark Ford Olds

November 29, 2019

Last visit went well one before that considering I had an appointment and I was going to wait for oil change took 2 1/2 hrs. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Wayne Marietta
Dec 02, 2019 -

Cam Clark Ford Olds responded

Jim - sorry to hear that your last appointment took longer than expected. We do our best to complete our services in a timely manner, but occasionally there are unexpected circumstances that are out of our control. If you find your service is taking too long in the future, please keep in mind that we do offer a valet service that can give you a ride back home or to work, and then drop your vehicle off directly to you once it is complete! Thank you for sharing your experience with us, and I hope we can be more timely for you in the future. -Shelby Wickson Merchandising Coordinator

November 29, 2019

Oil change and tire rotation I enjoy my SUV but my last few experiences with my service have been frustrating! I make an appointment for an oil change and it hasn't been on time a More

by Carol Gorsline
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Marietta
Dec 02, 2019 -

Cam Clark Ford Olds responded

Hi Carol! So glad to hear that you are enjoying your vehicle. We appreciate you sharing your thoughts with us and apologize that your appointment was not on time. We do try and keep our day on schedule as best we can, but occasionally there are circumstances beyond our control that may push things back slightly. Please keep in mind that we do offer a wonderful valet service, free of charge! If it is more convenient for you or we may be running behind, we would be more than happy to give you a ride back to your home of place of work and then drop your vehicle off directly to you, once your service is complete. We recognize that your time is important. If you would like to utilize this service, just simply let us know when you book your appointment! I hope that we can be more efficient in getting you in on time in the future and we hope to see you again soon! -Shelby Wickson Merchandising Coordinator

November 27, 2019

Scheduled service and maintenance Was very pleased with all aspects of the service provided. My F150 was scheduled for spark plug replacement, transfer case fluid change, as well as t More

by jordet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Burgess, Wayne Marietta
Nov 28, 2019 -

Cam Clark Ford Olds responded

What a great surprise! So glad to hear about your positive experience and that we were able to go the extra mile to show you #thehometownexperience. See you again soon! -Shelby Wickson Merchandising Coordinator

November 26, 2019

Oil change, tire rotation, auto service checkup My vehicle was serviced in the time agreed to. Wayne M explained the report and we had a nice friendly visit. Staff appeared to be enjoying their job More

by donnac5287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Marietta
Nov 28, 2019 -

Cam Clark Ford Olds responded

Thank you for sharing that with us Donna! We have a great time here at Cam Clark Ford Olds and we are so happy to hear that you were able to experience the positivity of #thehometownexperience -Shelby Wickson Merchandising Coordinator

November 25, 2019

Supervisor? I paid a lot of money to have work done on my truck, which was left in the hands of an inexperienced mechanic. Had to go back the next day to have my More

by sherry.beswetherick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember other names., Wayne Marietta
November 22, 2019

Great service, explained every thing on the report card. They got me in right away because fo previous commitments. Wayne was very knowledgeable and very friendly. More

by RandyM
Recommend Dealer
Yes
Employees Worked With
Wayne Marietta, Tanner Weir
Nov 28, 2019 -

Cam Clark Ford Olds responded

So glad to hear that everything was completed in a timely manner for you Randy, we know how important it is to get our customers back on the road as quickly as possible. Can't wait to see you again! -Shelby Wickson Merchandising Coordinator

November 21, 2019

Took my truck in for a noise in the 4 wheel drive drivers side hub. Mechanic knew exactly what it was when I had him listen to it. Truck done and ready by end of day. More

by Rlleaver
Recommend Dealer
Yes
Employees Worked With
Ron Sorenson, Wayne Burgess, Wayne Marietta
Nov 22, 2019 -

Cam Clark Ford Olds responded

So glad to hear that we were able to identify your trucks problem and complete the repair in a timely manner! Thank you for sharing the positivity! Hope to see you again soon. -Shelby Wickson Merchandising Coordinator

November 13, 2019

True to their words about the estimated cost and how much time to do the service work Also very comfy chairs and good coffee! :). Thankyou More

by brp133
Recommend Dealer
Yes
Employees Worked With
Tanisha Oakley
Nov 22, 2019 -

Cam Clark Ford Olds responded

We are all about the coffee! AND the customer service, too. Glad to hear you had a great experience and were comfortable in our waiting room. Chairs are always open and coffee is always on! -Shelby Wickson Merchandising Coordinator

November 12, 2019

everything was great came in for oil change and to have my winter tires put on Wayne and guys doing the actual tire change were great and got me on my way More

by escape
Recommend Dealer
Yes
Employees Worked With
Wayne Marietta
Nov 22, 2019 -

Cam Clark Ford Olds responded

In the hustle and bustle of tire season, we are glad to hear we were able to get your tires changed in a timely manner and you left with #thehometownexperience. Don't forget to visit us for your next oil change so we can impress you again! -Shelby Wickson Merchandising Coordinator

November 08, 2019

Prompt, courteous service. I have been dealing with this dealership since 2006 and keep returning to them. I have purchased 3 vehicles from them. The service has always been More

by Marlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Marietta, Tanisha Oakley
Nov 22, 2019 -

Cam Clark Ford Olds responded

We are so grateful for your continued business Marlie! We look forward to seeing you again, Sales or Service! -Shelby Wickson Merchandising Coordinator

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