Cam Clark Ford Canmore

Rv work Called your dealership this morning looking for help in getting a starter installed in our motorhome. Ashley said take it right over....well we did an Called your dealership this morning looking for help in getting a starter installed in our motorhome. Ashley said take it right over....well we did and 6 hours later picked it up, not only did they install the starter but also did all the service work we asked as well. Couldn't have asked for any better service from Ashley and the service department. When you're traveling criss country it sure gives you peace of mind to know the work was done by pros. Thanks again. More

AC not working I have the AC breakdown on my bus Ashley help very much and the bus was in and out within a couple hours and working fine thank you very much for you I have the AC breakdown on my bus Ashley help very much and the bus was in and out within a couple hours and working fine thank you very much for your service More

Extraordinary New Car Purchase Experience I have just purchased a 2017 Ford Escape from Cam Clark Ford. Alan Way was the Sales Consultant and answered all my questions - clarified for me the I have just purchased a 2017 Ford Escape from Cam Clark Ford. Alan Way was the Sales Consultant and answered all my questions - clarified for me the eco-boost concept - and certainly went out of his way to ensure I was fully familiar with all of the wonderful features of this vehicle. I have bought several new and used cars from this dealership (formerly Bow Valley Ford and Heinz Ford). I have leased this one - taking advantage of Ford's 0% financing promotion. Stephanie handled all the leasing and financial matters very competently. Taking delivery of the Escape this morning - Joe Hawkeye led me through the paperwork (which Stephanie had so well organized) - and Alan and I had a good 30 minutes just going over all the features of the Escape I purchased. A very positive and excellent experience for me - and I would like to think for each of them. Brent Pickard More

Great Service I had our vehicle in for service to get the winter tires changed and a service. Great Service from Judy, i would recommend to all local customers. I had our vehicle in for service to get the winter tires changed and a service. Great Service from Judy, i would recommend to all local customers. More

Winter/summer tyre change and storage. Ashley went to great lengths to make sure we got a timely appointment, and ensured that the job was done very quickly and right first time. We also ma Ashley went to great lengths to make sure we got a timely appointment, and ensured that the job was done very quickly and right first time. We also made an appointment for our other car to have an 8k service and tyre rotation and Ashley made sure the appointment was made at a time that worked for us. More

Recent Engine Coolant leakage I have provided an excellent rating for Cam Clark Ford - Canmore for their outstanding service department. I have purchased several new and used vehi I have provided an excellent rating for Cam Clark Ford - Canmore for their outstanding service department. I have purchased several new and used vehicles since 1999 from this dealership (formerly Heinz Ford and Bow Valley Ford) - and have found the sales and service teams are well informed, efficient and therefore provide an first rate customer experience. Judy on the service desk is very competent - following up with me on the recent repair of my 2003 Jaguar coolant issue, providing an estimate of costs for repair and timeline for completion - all of which occurred as she indicated and in a very timely fashion. David was the technician working on the car and - as usual - did a professional job of tracing the issue and recommending the servicing necessary - replacement of the thermostat housing assembly. This Jaguar was manufactured while Ford owned Jaguar - so I am able to have full confidence in the dealership's capacity to do it right the first time. I own three vehicles at present - all of which are regularly serviced and, as necessary repaired at this dealership. Judy Hoar is the first point of contact anyone with a service or repair issue meets. Judy certainly takes her role in this very seriously - I feel confident in working with Judy and the rest of the service department - always a very pleasant experience. I look forward to continuing the association with Cam Clark Ford - Canmore. Brent Pickard More

Always find the service centre very accomodating. Always very friendly staff, feel confident with the safety of my vehicle after having it serviced. Appreciate the time they take to go over what was Always very friendly staff, feel confident with the safety of my vehicle after having it serviced. Appreciate the time they take to go over what was involved in the appointment. More

Edge Sport I have had nothing but excellent service from this dealership over the last 3 years and continue to do so. The service department staff are extremely I have had nothing but excellent service from this dealership over the last 3 years and continue to do so. The service department staff are extremely approachable, friendly and have done nothing more than exceed my expectations every time I have had my vehicle serviced there. Judy and Kevin have always managed to fit me in around my schedule without any fuss whatsoever. They are extremely polite, courteous and efficient and to date I could not fault their professionalism. I have put a lot of Kilometers on my vehicle in the last 3 years nearly 200,000 and not had a problem apart from a blown headlamp bulb and this was taken care off without any issues, so this shows the excellent service they provide to their customers as I have had no other issues with my vehicle. I would highly recommend this service team and have never given them anything less than 100% when I have received the survey emails. More

Terrible Service - after 4 visits they still couldn't fix My brand new Ford Escape which is still under full warranty began to have engine trouble. The car would rumble while idling, and rev high at inappropr My brand new Ford Escape which is still under full warranty began to have engine trouble. The car would rumble while idling, and rev high at inappropriate times. I took it to the dealership and they couldn't figure out what was wrong with it. After going back several times (the engine light kept coming back on as soon as I drove away), and the service department basically treating me like xxxx of the earth, I finally got my car back "fixed". They said there were little shards of metal in several parts of the engine, but they had no idea why. They cleaned it out of the parts they looked at. Now I have this very expensive car with very little information about what happened or why. I asked the dealership what I should do, and they said just got home and drive your car. I've been to this dealership many times over the years, and I dread going in. Unfortunately the only alternative is to drive an hour to Calgary, which is what I will be doing from now on. Good luck. More

Mark Allen give me excellent service,thank you. Very good service,i am happy with the new vehicle,thank you.i will recommend Mark to people and my friend it was a good experience. Very good service,i am happy with the new vehicle,thank you.i will recommend Mark to people and my friend it was a good experience. More