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CMP Chevrolet Cadillac Buick GMC

Calgary, AB

2.7
444 Reviews

1313 36 St NE

Calgary, AB

T2A 6P9

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444 Reviews of CMP Chevrolet Cadillac Buick GMC

June 14, 2015

Worst Service Ever Experienced Agreed to leave my vehicle for the day to have a diagnostic reading due to a check engine light on. We all know that a diagnostic reading takes minut More

by new to calgary sands
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Advisor / Service Manager
Jul 02, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

New to calgary sands, we thank you for bringing this to our attention. We apologize for your negative experience. We always want our customers to be completely satisfied, and we definitely want them to feel confident with the service we provide. We would like to discuss this situation further with you, and we encourage you to contact us. Thank you for your feedback, and we look forward to discussing this with you. Sincerely, Jay Gassor, Service Manager - (403) 207-1072, jgassor@cmpauto.com

June 08, 2015

Very pleasant experience I bought a used Toyota Camry from CMP and I would like to thank Hamdi for his help. I've got all the info that I needed, in a timely manner. My previo More

by Mircea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamdi Allagui
Jun 09, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

Thanks for your review! We're so happy to hear that you were impressed by our service and our deals! We deeply value your relationship with CMP Chevrolet Buick GMC and we are committed to providing you with the highest level of service simply because our customers deserve the very best. Contact us for anything, anytime! Sincerely, Michael Fisher, Used Department Manager - (403) 207-1059, mfisher@cmpauto.com.

May 25, 2015

Excellent service I walked in to the CMP auto dealership not being sure of what I wanted. Bob Thompson was my guy, he helped me find a car that fit me perfectly and pro More

by lovemycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Thompson
May 26, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

lovemycar, thank you for leaving us such positive feedback. You were a great customer to help and we are so pleased to hear that you're happy. We will pass along your appreciation to everyone as it will surely make their day to hear from you! Best, Michael Fisher, Used Department Manager - (403) 207-1059, mfisher@cmpauto.com

May 21, 2015

Worst Customer Service EVER! This dealership sold us an $80,000 truck site unseen, told us it was fully loaded, so we bought it. We weren't offered any extras at the time of purch More

by juttynustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Burgos
May 25, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

Hello Caitlin, Please accept our sincere apologies for the inconvenience you may have experienced in respect to your experience at CMP Chevrolet Buick GMC. We appreciate your feedback and hope that you will give us another chance to prove that this incident was the exception and not how our customers are treated. I would like to investigate further and look into what we may be able to do for you. Please call or email me directly. Sincerely - Marcel Reid, General Sales Manager - (403) 207-1056, mreid@cmpauto.com.

May 19, 2015

Charlie Appleby and Billy Romeike These are the people that I dealt with at C.M.P. Charlie was an exceptional salesman as he looked and found me just the truck I was looking for. He wa More

by kirky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Appleby, Billy Romeike
May 20, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

Kirky, thank you for leaving us such positive feedback. You were a great customer to help and we are so pleased to hear that you're happy. We will pass along your appreciation to everyone as it will surely make their day to hear from you! Best, Michael Fisher, Used Department Manager - (403) 207-1059, mfisher@cmpauto.com.

May 06, 2015

Mike is the guy to go to I bought a used car (2014 Camry) at the CMP. Michael Finnie was the sales guy that I dealed with and he was as good as it gets. He seemed to care a lo More

by ndshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Finnie
May 13, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

Hi Ndshah, We are so glad that was able to help you find your new 2014 Toyota Camry! We strive to ensure customer satisfaction, and hope you enjoy your new ride for years to come. Thank you for your review, but most importantly thank you for your business. Cheers, Michael Fisher, Used Department Manager - (403) 207-1059, mfisher@cmpauto.com.

April 30, 2015

Highly Recommended I had a very pleasant experience at CMP purchasing a used ford focus. The experience was much better than I imagined. And the dealer, Mike Finnie, I'd More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Finnie, Juan Gonzalez
May 04, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

Robert, thank you for leaving us such positive feedback. You were a great customer to help and we are so pleased to hear that you're happy. We will pass along your appreciation to everyone as it will surely make their day to hear from you! Best, Michael Fisher, Used Department Manager - (403) 207-1059, mfisher@cmpauto.com.

March 17, 2015

CMP Used Department The used car department is nothing but a joke. I went to inquire about trading in my impala, which retails for over $6500+, and was offered a lousy $1 More

by Dillon Hillier
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Mar 19, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

Dillon, we thank you for bringing this to our attention. We apologize for your negative experience. We always want our customers to be completely satisfied, and we definitely want them to feel confident with the service we provide. We would like to discuss this situation further with you, and we encourage you to contact us. Thank you for your feedback, and we look forward to discussing this with you. Sincerely, Marcel Reid, General Sales Manager, mreid@cmpauto.com, (403) 207-1056.

Apr 29, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

Dillon , we thank you for bringing this to our attention. We apologize for your negative experience. We always want our customers to be completely satisfied, and we definitely want them to feel confident with the service we provide. We would like to discuss this situation further with you, and we encourage you to contact us. Thank you for your feedback, and we look forward to discussing this with you. Sincerely, Marcel Reid, General Sales Manager, mreid@cmpauto.com, (403) 207-1056.

March 09, 2015

Great People, Willing to go out of their way to help I bought Chevy Malibu 5 months ago and found out the car was too low. I started getting back problems. I emailed Michael Fisher. Mr. Fisher & Ben Hara More

by Oil Sands Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Harasym, Bill Romeike, Mike Fisher
Mar 09, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

Oil Sands Guy, we thank you for bringing this to our attention. We apologize for your negative experience. We always want our customers to be completely satisfied, and we definitely want them to feel confident with the service we provide. We would like to discuss this situation further with you, and we encourage you to contact us. Thank you for your feedback, and we look forward to discussing this with you. Sincerely, Marcel Reid, General Sales Manager (403) 207-1056, mreid@cmpauto.com

Apr 01, 2015 -

Oil Sands Guy responded

Emailed mreid@cmpauto.com Got nowhere

March 05, 2015

Poor communication and customer satisfaction Daughter brought in car for wheel alignment, CMP did a check and charged her $50. without asking her first. Saying she needed $1400. worth of work bef More

by jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sevice manager
Mar 16, 2015 -

CMP Chevrolet Cadillac Buick GMC responded

Jw, we thank you for bringing this to our attention. We apologize for your negative experience. We always want our customers to be completely satisfied, and we definitely want them to feel confident with the service we provide. We would like to discuss this situation further with you, and we encourage you to contact us. Thank you for your feedback, and we look forward to discussing this with you. Sincerely, Bob Blevins Service Manager bblevins@cmpauto.com (403)207-1013

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