CMP Chevrolet Cadillac Buick GMC
Calgary, AB
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444 Reviews of CMP Chevrolet Cadillac Buick GMC
Worst Service Ever Experienced Agreed to leave my vehicle for the day to have a diagnostic reading due to a check engine light on. We all know that a diagnostic reading takes minut Agreed to leave my vehicle for the day to have a diagnostic reading due to a check engine light on. We all know that a diagnostic reading takes minutes to complete. The service adviser said he would call me to inform me of the diagnostic results. Did not hear from this service adviser by late afternoon, so decided to call him. He at that time informed me that my vehicle would not even be looked at that day after leaving it the entire day for a simple diagnostic reading. So my question to him was why did I book an appointment to have it looked at if they could not provide the service. His response was you can leave it tomorrow? So, I said yes, but can you guarantee me it will be looked at? His response was no. Seriously! I continued to say "so you want me to leave my vehicle for yet another entire day but you still cannot guarantee me that it will be looked at again? Why would I do that!!! Absolutely unacceptable. This was my first and absolute last visit to this dealership. I spoke to the Service Manager regarding this poor service, and all he could say was, I apologize, and yet he himself could not even guarantee my vehicle could get serviced in a second full day! Seriously people, there was no labour involved just a diagnostic reading!!! Ridiculous! And to top it all off, I called for shuttle service at 3pm to ensure they could pick me up by 5pm and guess what, the lady actually advised me to find another ride due to the fact they could not guarantee a pick up. By now I was convinced this dealership is an absolute joke, really!, Why do you have shuttle service if you cannot provide this service! Would not recommend CMP GM dealership if my life depended on it! Ready to buy a new vehicle, most likely the Escalade, but will 100% buy from any other dealership but CMP! More
Very pleasant experience I bought a used Toyota Camry from CMP and I would like to thank Hamdi for his help. I've got all the info that I needed, in a timely manner. My previo I bought a used Toyota Camry from CMP and I would like to thank Hamdi for his help. I've got all the info that I needed, in a timely manner. My previous car was written off after a car accident, so I needed to buy another one urgently. I've got all the support that I needed from CMP team, so I am now very happy with my purchase. I would anytime recommend this dealer to my friends, and not only. More
Excellent service I walked in to the CMP auto dealership not being sure of what I wanted. Bob Thompson was my guy, he helped me find a car that fit me perfectly and pro I walked in to the CMP auto dealership not being sure of what I wanted. Bob Thompson was my guy, he helped me find a car that fit me perfectly and provided me excellent customer service. The entire experience was a pleasure and I absolutely love my new car! I would recommend this place and Bob to anyone I know. More
Worst Customer Service EVER! This dealership sold us an $80,000 truck site unseen, told us it was fully loaded, so we bought it. We weren't offered any extras at the time of purch This dealership sold us an $80,000 truck site unseen, told us it was fully loaded, so we bought it. We weren't offered any extras at the time of purchase, should have been told to get Side Steps / Mud Flaps to prevent rock chipping. When the truck was 3 weeks old the paint started flaking off, they didn't back their warranty. Took 5 months to get an answer out of them, got passed around one xxxxty representative to another. Go to a dealership that has their customers best interest in mind, not this one, they don't train their employees properly, and you could to get ripped off with a $80,000 vehicle that looks like xxxx. 2 Thumbs down. More
Charlie Appleby and Billy Romeike These are the people that I dealt with at C.M.P. Charlie was an exceptional salesman as he looked and found me just the truck I was looking for. He wa These are the people that I dealt with at C.M.P. Charlie was an exceptional salesman as he looked and found me just the truck I was looking for. He was professional and experienced and I would definitely give him my business again. . All in all I am very happy with my purchase and the folks I dealt with at C.M.P. More
Mike is the guy to go to I bought a used car (2014 Camry) at the CMP. Michael Finnie was the sales guy that I dealed with and he was as good as it gets. He seemed to care a lo I bought a used car (2014 Camry) at the CMP. Michael Finnie was the sales guy that I dealed with and he was as good as it gets. He seemed to care a lot about customer satisfaction and wanted to get the best deal for us. He was friendly and there was no pressure. I would buy a used car through them again and Mike is the guy to go to!!! More
Highly Recommended I had a very pleasant experience at CMP purchasing a used ford focus. The experience was much better than I imagined. And the dealer, Mike Finnie, I'd I had a very pleasant experience at CMP purchasing a used ford focus. The experience was much better than I imagined. And the dealer, Mike Finnie, I'd wholly recommend to anyone looking to purchase a vehicle. He was a great sales person; no pressure, but very honest and customer-oriented. I also was impressed by Juan Gonzalez, whose years of experience were apparent while processing the finances. Highly recommended dealership in my opinion. More
CMP Used Department The used car department is nothing but a joke. I went to inquire about trading in my impala, which retails for over $6500+, and was offered a lousy $1 The used car department is nothing but a joke. I went to inquire about trading in my impala, which retails for over $6500+, and was offered a lousy $1500 to trade. If you are looking at buying a used car I would advise everyone to avoid cmp at any cost. It was extremely unfair and stupid that they would even think I would take a $1500 dollar offer considering I have put over $4500 into work on this car in the last 5 months. I was looking at downgrading to a different vehicle that was smaller and cheaper on gas, and they were selling one for $5800. A straight across trade would have just put more money in their pocket, but after them making me look like a joke and an idiot, i will take my business elsewhere. More
Great People, Willing to go out of their way to help I bought Chevy Malibu 5 months ago and found out the car was too low. I started getting back problems. I emailed Michael Fisher. Mr. Fisher & Ben Hara I bought Chevy Malibu 5 months ago and found out the car was too low. I started getting back problems. I emailed Michael Fisher. Mr. Fisher & Ben Harasym helped me out by switching my car to an SUV so I can get better height. Great Dealer to deal with. Willing to go over and beyond to help their customers. Hard to find dealerships that would do this. Everything went very smooth! I will for sure return to purchase my next pre owned vehicle I definitely recommend CMP More
Poor communication and customer satisfaction Daughter brought in car for wheel alignment, CMP did a check and charged her $50. without asking her first. Saying she needed $1400. worth of work bef Daughter brought in car for wheel alignment, CMP did a check and charged her $50. without asking her first. Saying she needed $1400. worth of work before the wheel alignment. We spoke to service manager to reverse charges as we felt most garages provide free estimates but they refused. We will no longer be repeat customer and will let all know to ban CMP from their trusted list. More