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CMP Chevrolet Cadillac Buick GMC

Calgary, AB

2.6
445 Reviews

1313 36 St NE

Calgary, AB

T2A 6P9

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445 Reviews of CMP Chevrolet Cadillac Buick GMC

December 19, 2013

I recently went into cmp and was looking to get a 4 × 4 vehicle. Mark was there to greet and welcome us. He was very patient and helped me find a good vehicle for my needs . Once I had decided which o More

by rickycable50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark walker, Brent Vargo
Dec 20, 2013 -

CMP Chevrolet Cadillac Buick GMC responded

Wow, we are so happy to read about your excellent purchasing experience with us! Thank you for taking the time to write this review! Our team always strives to gain 100 percent customer satisfaction, and it is always rewarding to hear that we have succeeded at this. Congratulations on your new car! We hope to see you back for any of your future vehicle needs! Please be sure to keep in touch with us on Facebook and Twitter. Sincerely, Marcel Reid- General Sales Manager, (403) 207-1056, mreid@cmpauto.com

December 18, 2013

Cody found us the truck we didn't know we wanted. Excellent service! Anticipated our questions to provide a smooth sale. Easiest vehicle purchase we have had. Found us the right truck. More

by Baadger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Stretch
Dec 20, 2013 -

CMP Chevrolet Cadillac Buick GMC responded

Thanks so much for going out of your way to write this great review! Congratulations on your new truck! I am happy to hear that our entire team was patient and accommodating throughout your purchase. We strive to make each customer feel comfortable during their purchase, as well as throughout their vehicle ownership. We look forward to helping you with any future automotive needs! In the meantime, connect with us on Facebook and Twitter for updates on specials and events. Best regards, Marcel Reid- General Sales Manager, (403) 207-1056, mreid@cmpauto.com

November 26, 2013

Felt like a common bait and switch trick on a new vehicle!! Be careful!! You arrange a deal at a price, however the features you agreed to was not the same on the written deal, when you inquire for More

by Chevguru
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcel Reid
Dec 23, 2013 -

CMP Chevrolet Cadillac Buick GMC responded

Hello, We're very sorry to hear about this, We want to be able to work this out and did not mean to cause any inconveniences. Please contact me to further discuss this issue. Marcel Reid General Sales Manager (403)207-1056 mreid@cmpauto.com

November 20, 2013

We found our car on CMP's website and upon arriving at the dealership on a snowy Saturday morning to view the car, Robert came out immediately and showed the car to us, went with us on a test drive and More

by Country87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Wachter
Nov 21, 2013 -

CMP Chevrolet Cadillac Buick GMC responded

We're glad to hear that Robert took good care of you and made sure that the tires were changed to your liking! He is a great employee who truly goes the extra mile for his customers. Thanks for coming in to see us, and please let us know if there's anything else we can help you with. Sincerely, Dan Smith General Manager

September 27, 2013

purchased a used 2011 F150 from CMP on 36th on July 27th, purchased a used 2011 F150 from CMP on 36th on July 27th, 2013(Deal 294735). When I purchased the vehicle it had 51863km on the odometer. After abo More

by AndrewNeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Appleby
Oct 28, 2013 -

CMP Chevrolet Cadillac Buick GMC responded

Hi Andrew; Thanks for providing us with some valuable feedback on your recent experience with our dealerships. As I am the General Manager of Shaw, I want to talk to you specifically about your service experience here at our dealership. First of all, please contact me directly and I will arrange a reimbursement of the $110 that you paid for the brake job. Secondly, you mentioned that the block heater concern was not addressed and that you had problems with the groundshield. As I understand it in your message, the groundshield was corrected, however you do not indicate whether or not the block heater cord issue was resloved, please advise and we will make the appropriate arrangements to have this corrected. As to the warranty and the "bumper to bumper" reference that you made. No extended warranty is going to take care of all items of your vehicle. For example, they do not look cover maintenance items, excessive wear and tear etc. They all have exclusions and certain maintenance requirements that you must maintain to keep the extended warranty valid. Those terms and conditions are clearly defined in the agreement and I would encourage you to thoroughly read through the warranty and would ask that you contact me directly if you need any further clarifications, which I would be happy to take you through. As to CMP, this dealership is one of the dealerships in our automotive group and they have an excellent reputation for quality sales and service in the Calgary market place. If you have any further questions related to the sales experience, please contact Nate Clarke our General Manager at CMP and he will address those concerns. Thank-you for being our customer for both Shaw and CMP and for allowing us the opportunity to address your concerns. I look forward to your response. Dan Smith General Manager Shaw GMC Chevrolet Buick

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