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CMH Auto SUPERSTORE

St. Catharines, ON

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rated
524 Reviews

169 Hartzel Rd

St. Catharines, ON

L2P 1N6

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524 Reviews of CMH Auto SUPERSTORE

May 14, 2019

Great Experience Sam was very accommodating and friendly not a bit pushy. He introduced me to Leonie who was also very accommodating. Signs of a great team. I definite More

by Ricovettenut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonie Ardell, Sam Agostino
May 13, 2019

Amazing this was by far the best customer service ever. Michael helped Me find cars that were in my price range and helped me with all the questions I had abo More

by beccehd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Heidi Dickinson
May 10, 2019

Real profesionals I have had nothing but a great experience at this dealership, Sam and Lisa were friendly, and not a bit pushy. This is definitely the kind of business More

by marcelona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Sanecki, Sam Agostino
April 15, 2019

Top Notch Service! The team at CMH is top notch. Very polite, they remembered my name, and instantly made me feel welcome and comfortable. I was buying my first car, so More

by Tiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Heidi Dickinson
April 13, 2019

Horrible Customer Service. Had two very dissapointng experiences here. First time around shopping for a new car for my husband we decided to shop elsewhere due to rude, sarcast More

by AVan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Edwards
Apr 15, 2019 -

CMH Auto SUPERSTORE responded

Thank you for bringing this to our attention. I am deeply sorry to hear how you were treated on Friday. There is no excuse for that kind of treatment. The person in question has already been reprimanded and a letter put in his file. Yes we close at 5 pm on Fridays, but we often have someone here for 30 to 45 minutes after closing. Our manager was still here that day and if the sales person you talked to had to leave, he should have asked our manager to help you. I was out of town at the time, but as an owner there is not much worse of a feeling than returning to the office and reading a review like yours. Yes we lost a potential sale, but worse, we now have a very upset customer. It will be a topic of discussion in our next sales meeting - I want to take steps to ensure something like this does not happen again at CMH. I don't expect to ever win you back as a customer, but I would like the opportunity to simply discuss this with you in person, or phone. Please let me know if you can do this. Phil Engs, Owner and President, CMH (my personal cell phone number is 905-980-1916)

April 12, 2019

Continued Customer Over the past 6 years I’ve done 3 vehicle deals with CMH, they’ve been consistently courteous and given me excellent advice. No pushy sales men and al More

by BrooklynnD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Engs
Apr 15, 2019 -

CMH Auto SUPERSTORE responded

Thanks Brooklynn for reviewing CMH ! Thank you for your loyalty ! Phil

April 09, 2019

So helpful! CMH Leasing was excellent to deal with! I traded in my vehicle earlier this year and it as a smooth & easy process thanks to Phil! More

by CDyck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Engs
Apr 09, 2019 -

CMH Auto SUPERSTORE responded

Thank you Candace for your repeat business, and thank you for taking the time to review the experience ! We are delighted to hear you are happy ! Phil

April 05, 2019

Easy as a summer morning Mike was great to work with. Told him what I was looking for and he went and found it at a price we agreed on. So simple and up front.... no games. More

by Poolguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Holder
April 05, 2019

First TIme Customer - 2016 Hyundai Sante Fe XL We bought a 2016 Hyundai Sante Fe XL in early March from CMH. I chose to deal with them based off the positive ratings online. I would agree that the More

by Dan1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Agostino, Raymond Blais
March 31, 2019

Very smooth & stress free I went in with my dad looking for a truck first him and I bought one. Michael was excellent from the minute we met on the lot. I really like the no More

by Westy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Raymond Blais
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