Burlington Hyundai

Good quick service I scheduled my car for a regular service. I inquired about the fall promotion but advised as I would probably be bringing it in again for winter tires I scheduled my car for a regular service. I inquired about the fall promotion but advised as I would probably be bringing it in again for winter tires, it would make sense to book the fall service later. So I saved some money on this trip. I was before my scheduled time and they took me in no problem. Normally I get a courtesy ride home while they service my vehicle but I was told the entire service would be under an hour so I waited. In a nutshell, saved me time (in / out quickly), saved me money - booking regular oil change (with standard discount) vs booking fall special and they even managed to clean the car. Justin did have some recommendations for some minor repairs which I declined but at least I know they did a decent job at inspecting the car overall. I think the only thing to add room for improvement is, although the massive tv is nice to mind the time, it seems to be ALWAYS on 1 station. Granted it's hard to please everyone and you want to keep the tv as innocuous as possible but I'm not aware of the possibility of changing the station as a confined customer. I suppose I could ask, or at least look for a remote. Again, this quibble is about the only thing I had to say as improvement piece for this past visit. More

Work done as scheduled. Dropped by and made an time for service. Arrived a little beforehand but the car was taken in and serviced keeping me on time for work. Dropped by and made an time for service. Arrived a little beforehand but the car was taken in and serviced keeping me on time for work. More

Came in for an oil change without appointment and they fit m Very good service, problem solving was quick and pleasant, service was well done on vehicle. Coffee was warm, seating area was clean. Magazines coul Very good service, problem solving was quick and pleasant, service was well done on vehicle. Coffee was warm, seating area was clean. Magazines could be a bit more up to date... More

Superb staff. Perfect. I have been bringing my SantaFe to Burlington Hyundai and the staff and service are superb. I cannot think of any way to improve the service or staff. I have been bringing my SantaFe to Burlington Hyundai and the staff and service are superb. I cannot think of any way to improve the service or staff. More

quick service Although I was just expecting an oil change it was pointed out that brakes and other service were required. Unfortunately that meant that the cost was Although I was just expecting an oil change it was pointed out that brakes and other service were required. Unfortunately that meant that the cost was a lot higher than expected but it also meant that necessary work was done. More

The Best! Easy to schedule, great reception, excellent service including helpful suggestions for planning future work economically. Vehicle was ready before pr Easy to schedule, great reception, excellent service including helpful suggestions for planning future work economically. Vehicle was ready before promised and complimentary car wash was appreciated. More

New Car Purchase Jeff was very helpful in helping us find a car in our price range and we now have two cars in our driveway from Burlington Hyundai and we quite happy Jeff was very helpful in helping us find a car in our price range and we now have two cars in our driveway from Burlington Hyundai and we quite happy with the service we receive every time we come by for service as well. More

Timing belt on a 10 year old Sante Fe I had the timing belt replaced on my 2005 Hyundai Sante Fe. Its the 3.5L engine timing belt, which costs so much more that the 2.7L. I checked aroun I had the timing belt replaced on my 2005 Hyundai Sante Fe. Its the 3.5L engine timing belt, which costs so much more that the 2.7L. I checked around and found Burlington Hyundai to be reasonable, so I let them do it. As they were taking the engine apart, they came across a cracked oil pan and radiator. Both were fixed for just a small amount more. I was even shown the broken parts. As well, my air conditioning which wasn't working before, started working again after the service. Service advisor Garrett is a great guy. Straight forward and pleasant to deal with. More

Extremely slow at Service Appts I called and left an "urgent" message at their service #, and then I also logged a service request using their internet software, both around 8:15am t I called and left an "urgent" message at their service #, and then I also logged a service request using their internet software, both around 8:15am today (Friday). My car is just 2 weeks old. 1200km driven. Last night the check engine light had come on. I was not called back until 4:45pm, which obviously was too late to be seen, and told to call back the same # no had one answered this morning. I now have to do without my car for the weekend. More

Inflated Service Fee Couldn't believe they wanted me to service my car, which has only 12,000 kms with a $400. service fee. They told me it's because I drive in cold weath Couldn't believe they wanted me to service my car, which has only 12,000 kms with a $400. service fee. They told me it's because I drive in cold weather. When I asked if this was factory or dealer recommended, they said both. I'm taking my car to a local mechanic and following only factory recommended maintenance. Burlington Hyundai is obviously milking customers big time with inflated service costs. More