Burlington Hyundai

Have attended 6 times for service and tired of waiting for completion within the advised times. Waited 2 hours for an oil change and an unwashed car. Going elsewhere. for completion within the advised times. Waited 2 hours for an oil change and an unwashed car. Going elsewhere. More

Worst. . ı haf a brand new tucson and been in the service for 6 times in the first 5 months. The car had a manufacturing issues obviously however nobody back . ı haf a brand new tucson and been in the service for 6 times in the first 5 months. The car had a manufacturing issues obviously however nobody backed up. I was expecting a return or replacing with a new car, but i was asked to spend my time and come to service every time which is nonsense for a brand new car.. More

Sebastian was my sales person and I was very pleased with his service and I would recommend his services as well as Burlington Hyundai his service and I would recommend his services as well as Burlington Hyundai More

Always great working with Burlington Hyundai and Lori! Customer service is always consistent and much appreciated. Customer service is always consistent and much appreciated. More

Exceptional Service from John Kekilli: A Review My older parents were in the market for a new car, and I cannot overstate how delighted they are with both the vehicle and the service provided by John older parents were in the market for a new car, and I cannot overstate how delighted they are with both the vehicle and the service provided by John Kekilli. From the moment they stepped into the dealership, John's professionalism and genuine concern for their needs were evident. John went above and beyond to make my parents' decision-making process effortless. He took the time to understand their preferences and requirements, ensuring that every aspect of the car met their expectations. His expertise and knowledge were invaluable, as he guided them through various options, patiently addressing all my parents queries and concerns. What truly set John apart was his commitment to ensuring my parents' satisfaction. He wasn't just interested in making a sale; rather, he genuinely cared about finding the perfect fit for them. John prioritized their needs and worked tirelessly to negotiate a deal that was favorable and fair. Moreover, John's personable demeanor and genuine warmth made the entire experience enjoyable. My parents felt comfortable and confident throughout the process, thanks to his transparent communication and unwavering dedication. In the end, my parents drove off the lot in a car that exceeded their expectations, and they couldn't be happier. John Kekilli's exceptional service and professionalism have left a lasting impression on us. If you're in the market for a new or used car and want a stress-free experience with a trusted advisor, look no further than John Kekilli. He's not just a salesman; he's a true advocate for his clients. More

Took our Tucson into Burlington Hyundai for its first service at that dealer. Great service. Punctual, efficient, and friendly. Service Supervisor Justin Vandewiele was superb, very attentive to our qu service at that dealer. Great service. Punctual, efficient, and friendly. Service Supervisor Justin Vandewiele was superb, very attentive to our questions and needs. More

Thank you to all but a big and special thank you to Justin Vandewiele. Great customer service and alway helpful. Thank you. Justin Vandewiele. Great customer service and alway helpful. Thank you. More

Gave the keys to my car to another customer who drove off. At least say ‘sorry’ for your mistake and apologize for keeping a customer waiting. An honest mistake but owning it would go along way to suppor off. At least say ‘sorry’ for your mistake and apologize for keeping a customer waiting. An honest mistake but owning it would go along way to support customer service. More

selling an electric car for the same price as new seems like a bit of taking advantage of customers and the EV shortage. They are selling a 2022 IONIQ 5 with 35000 KM on it for almost exactly the same pri like a bit of taking advantage of customers and the EV shortage. They are selling a 2022 IONIQ 5 with 35000 KM on it for almost exactly the same price as new and the financing rates are not as favorable as financing a new car. The offer they made on my car was a bit of a joke as well. Im not sure if it was just the salesman I spoke with or the dealership. They have a demo car but they made it seem like a great privledge to be able to take a car for a test drive prior to purchassing. More

Thank you Shilei Gao for your, above and beyond customer service. Personable and knowledgeable. He was extremely I.T. savvy and we are not. He was patient and taught us everything we needed to know about service. Personable and knowledgeable. He was extremely I.T. savvy and we are not. He was patient and taught us everything we needed to know about all the new features and how to set them up, ready for use. We bought our new car because of his kindness, instruction, and continuing patience. He left us with," if you have a question or need an explanation just call me." Just when I thought customer service was dead. I was wrong. More