Budds' Mazda
Oakville, ON
Filter Reviews by Keyword
By Type
457 Reviews of Budds' Mazda
Oil Change and Winter Tires Removal Due to COVID 19, I had to wait outside in the cold. I wasn`t upset about this in the least because it was good to know that Mazda was taking COVID 19 Due to COVID 19, I had to wait outside in the cold. I wasn`t upset about this in the least because it was good to know that Mazda was taking COVID 19 very seriously. It was just bad luck that it was a cold and windy day.The team worked fast to get me back into my warm car. It was very thoughtful and humane of them. It was very much appreciated. More
1st service check up Due to the precautions during this COVID-19 I was only able to interact with Katie via the telephone. I dropped off my car to have it's first service Due to the precautions during this COVID-19 I was only able to interact with Katie via the telephone. I dropped off my car to have it's first service, oil change, and seasonal tire change. Being a nurse, I was impressed with the measures taken such as disinfection of the drop off box, no touch payment, social distancing, disinfecting of the steering wheel and handle console...My car was ready before I expected. I will return to have the next service performed here.( I forgot to ask for the car wash so I will check into that next time. ) More
Great service. Even considering the unusual circumstances of COVID 19 Budds Mazda can deliver professional and reliable service. Over the years my experience was not Even considering the unusual circumstances of COVID 19 Budds Mazda can deliver professional and reliable service. Over the years my experience was nothing less than good. Thank you. More
Excellent Customer Service During these difficult times, it is great to see this dealership taking "Social Distancing" very seriously. While the typical Customer Service area wa During these difficult times, it is great to see this dealership taking "Social Distancing" very seriously. While the typical Customer Service area was closed, as well as most restaurants in the neighborhood closed, it allowed me to check out the nature trail, just behind the dealership which was very nice. The oil change and inspection on my Mazda went very well. I dropped my car off, placed the keys in the dropped box and Kate called me to update me on the process as well as bring to my attention any issues found on my car. Repairs were done in a timely manner and I paid the invoice over the phone. I do like the offer of a free car wash also. Overall, great experience. More
2020 Mazda 3 GT Throughout the whole process of purchasing my new 2020 Mazda 3 GT and going through some initial service, everyone has been very friendly from the sta Throughout the whole process of purchasing my new 2020 Mazda 3 GT and going through some initial service, everyone has been very friendly from the start of sales with Jason Rebelo to the service manager Jason Corrigan. Both of them went above and beyond to make sure that i was satisfied with my purchase and that i was comfortable with everything. I would recommend Budds Mazda to anyone and would highly suggest talking to Jason Rebelo if you are interested in making a purchase. More
Exceptional Customer Service On Sunday I noticed an issue with my car and it was fixed Monday. Andrea arranged an appointment time and the technician started assessing the vehicl On Sunday I noticed an issue with my car and it was fixed Monday. Andrea arranged an appointment time and the technician started assessing the vehicle as soon as I arrived. While I waited Andrea explained the problem, kept me informed of the progress, and the work was completed when she said it would be. Outstanding service is consistently provided by professional employees who are always welcoming and courteous. I have total confidence in this dealership. More
First Service visit after first time Mazda purchase. Great Service experience with the installation of a rust proofing module done in a very quick time. All Sales staff (when first purchased vehicle) Great Service experience with the installation of a rust proofing module done in a very quick time. All Sales staff (when first purchased vehicle) and all Staff on site were very friendly and helpful and looking out for my best interest. A Great team of people who look after their customers. More
If you want the best service, this is your dealership I have purchased all my cars at Budds' Mazda, not only because I love the brand but also the service department is very friendly and always willing to I have purchased all my cars at Budds' Mazda, not only because I love the brand but also the service department is very friendly and always willing to help if you have any questions. More
Amazing Service Andrea is amazing, very good at explaining things and keeping you updated! Fast and efficient service every time. Would recommend for service or for s Andrea is amazing, very good at explaining things and keeping you updated! Fast and efficient service every time. Would recommend for service or for sales! More
amazing customer service very happy with the purchase loving the new ride jason was extremely knowledgeable and patient.I would recommend mazda to family and friends. loving the new ride jason was extremely knowledgeable and patient.I would recommend mazda to family and friends. More