Budds' BMW Oakville

We have been customers since 2001 and have always dealt with Wayne Carr. Wayne is extremely professional and very personable. We have bought new and bought out our leases as well. Although our dealings with Wayne Carr. Wayne is extremely professional and very personable. We have bought new and bought out our leases as well. Although our dealings with Wayne have been great but our experience with the service department has left a lot to desired. The biggest challenge is the cost of service...it's over priced. As well, beginning around 2007 every time one of our vehicles was dropped off for service we had to fight for a shuttle ride home. We live in Burlington, in Tyanadaga which is apparently is no-man's land. Both the Oakville and Hamilton locations say we are out of boundaries, funny since when we first purchased our vehicles there was no issue with where we lived. I would like to point out that just down the road from us in the most beautiful Mercedes dealership in the province that I'm sure would have no problem driving us home. My suggestion would be to reconsider your shuttle service boundaries and the cost of service specifically your hourly rate. More

Ajeet was very helpful in every way. He applied no preassure but was great in follow up and answered all our questions and concerns. he kept us informed during the delivery period and followed up aft preassure but was great in follow up and answered all our questions and concerns. he kept us informed during the delivery period and followed up after delivery of the car, to hear if we were happy with it. We would buy from him again, without a doubt and recommend him to others. Anne and Gilles Kaars More

Craig Patey is a testament to the new way that cars can and should be sold. Craig's knowledge, approach and ethics are best in class. Even when faced with adversity and circumstances well outside of his and should be sold. Craig's knowledge, approach and ethics are best in class. Even when faced with adversity and circumstances well outside of his control, Craig worked tirelessly to secure a deal on this vehicle and in doing so has secured a customer for life. Thank you Craig! More

I must say this is my third car i have purchased from Buds BMW, but the service i received from Rich Acosta was truly second to none. He was incredible to deal with and i must say i have dealt with some Buds BMW, but the service i received from Rich Acosta was truly second to none. He was incredible to deal with and i must say i have dealt with some sales people at Budds that i would never deal with again. Rich treats you like you are his family. Rich is very knowledgeable about the vehicles he sells. He listens carefully to what you want and also provides options about cars. the last car i had was a sporty 3 series with an M package. But was looking for an upgrade. I loved my car, and Rich showed me a new 1 series and i was overly thrilled at first but after listening to what he had to say about the car and test driving it i was sold and now I LOVE my car. Thank Rich!!!!! Once again if your looking to buy a BMW Rich Acosta is the guy... More

I have been buying automobiles from Budd's for over 16 years and Wayne has been my Budd's sales representative for almost all of those years. I have always found Wayne to be very friendly yet professional years and Wayne has been my Budd's sales representative for almost all of those years. I have always found Wayne to be very friendly yet professional in his sales approach. He is a very honest person and will only recommend options that he truly believes will add value to both my automobile purchase and driving experience. I find that Wayne is typical of the people that work at Budd's. Wayne and the other sales people as well as the service and parts staff are all very professional and helpful. On a number of occassions the service representatives have provided amazingly great service! Darryl Budd and his team are top notch professionals that provide great value to the BMW purchase and ownership experience. More

I purchased a new BMW from Budd's BMW in June 2012. This was my first experience dealing with Budd's BMW. Rich Acosta was the sales representative that I dealt with. The entire transaction was handled in was my first experience dealing with Budd's BMW. Rich Acosta was the sales representative that I dealt with. The entire transaction was handled in a very professional manner by Rich and the team at Budd's. It was a pleasure doing business with Rich and Budd's and I intend to be a repeat customer. I would strongly recommend Budd's to other potential purchasers. More

The service offered by Matt Salvian is very professional. He is very patient and helped us find the best vehicule for us. He is attentive to his customers and knows what he is talking about. The after sale s He is very patient and helped us find the best vehicule for us. He is attentive to his customers and knows what he is talking about. The after sale service is also very good. I'm new to the BMW family and I'm in love with my car. For sure I will return to see Matt when I'll need to change my car. Thank you Matt! More

My fiancee and I purchased our last new vehicle from Matt. As someone in sales I can state that Matt exemplifies outstanding customer service. His follow-up and concern for the happiness of his customer Matt. As someone in sales I can state that Matt exemplifies outstanding customer service. His follow-up and concern for the happiness of his customers refreshing given that this level of customer service is not the norm these days. More

Matt Salvian was an excellent sales person, he was knowledgeable about the SUV BMW X3. I will do business with him again and recommend him to my friends and family. knowledgeable about the SUV BMW X3. I will do business with him again and recommend him to my friends and family. More

Professional, understanding and patient are a few of the words to describe Matt and the service at Budds. My wife and myself have purchased vehicles at Budds and both of us have recommended this dealership words to describe Matt and the service at Budds. My wife and myself have purchased vehicles at Budds and both of us have recommended this dealership to our family and friends. Other dealerships do not come close to the customer service standard that the employees at Budds have reached. More