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Budds' BMW Oakville

Oakville, ON

3.0
708 Reviews

2454 South Service Road West

Oakville, ON

L6L 5M9

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708 Reviews of Budds' BMW Oakville

January 22, 2021

Dealt with Jennie who was knowledgeable, friendly and always delivered updates as she promised. Just made the experience so much better. Best service by far. More

by xx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Beaudrie
January 08, 2021

Excellent service, , service status follow up and recommended services were addressed professionally, overall was great, definitely will continue to work together .you achieved the full customer s More

by Luay
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jenny Beaudrie
October 07, 2020

Given all the safety protocols my last service at Budds’ BMW was the easiest I’ve ever experienced. It was efficient and quick, everyone was helpful and friendly. Thanks so much Jenny Beaudrie! More

by Vicki Dillane
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Acosta, Rob Werstroh, Jenny Beaudrie
September 10, 2020

Budds BMW Oakville is the best. Very professional and efficient. Jenny Beaudrie was quite informative and a pleasure to deal with 👍 our sales person Leslie was also the best. Would purchase fro More

by sue.stevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Livingstone, Jenny Beaudrie
July 17, 2020

Excellent follow up to service concerns by service manager. I have had some ongoing sporadic concerns with my car not starting. With the personal assistance of the service manager we have finally ally traced t More

by mjtwheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
May 31, 2020

It was a good service provided by Budd’s BMW Oakville. Casandra was helpful in correcting a minor error in our bills in an effectively manner. More

by J Tan
Recommend Dealer
Yes
Employees Worked With
Cassandra Gavin
April 27, 2020

I want to comment on Budd,s BMW for great warranty service. I would like to say special thanks to Jenny Beaudrie for her excellent customer assistance. She dealt with my concerns efficiently. More

by LarryA
Recommend Dealer
Yes
Employees Worked With
Rob Werstroh, Daniel Allen, Jenny Beaudrie
February 26, 2020

Feb 25 /20Terrific service and customer care fromAlex Feb 25 /20 Terrific service and customer care from Alex Hoch. . Car was taken care of in the estimated time and I was on my way. More

by Diva
Recommend Dealer
Yes
Employees Worked With
Alex Hoch
January 16, 2020

Service experience Budds’ BMW I attended Budds’ BMW for a scheduled oil change. My service advisor was Alex Hoch. I have dealt with Alex before, with an excellent experience. I More

by LuvmyBuddsBMW
Recommend Dealer
Yes
Employees Worked With
Alex Hoch
November 23, 2019

I made an oil change appointment for 2:30. Got there only to be told it wold be 90 minutes. Left and got it done in 15 at Mr. Lube. The service rep and other staff treated me quite poorly when I questi More

by Sparfeniuk
Recommend Dealer
No
Employees Worked With
Hao Xu
Jan 14, 2020 -

Budds' BMW Oakville responded

Hello Sparfeniuk, we are dissapointed to read you were upset about the time frame it takes to complete an oil service. It indeed takes 90 minutes to 2 hours depending on vehicle model. This is because we fully drip drain the vehicle, perform a micro filter change, visual inspection and lastly refill the oil. Quick lube places do not do this and using their filters, which are a generic and possible ill sized for your vehicle can void your warranty.

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