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Budds' BMW Oakville
Oakville, ON
704 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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704 Reviews of Budds' BMW Oakville
July 17, 2020
Excellent follow up to service concerns by service manager. I have had some ongoing sporadic concerns with my car not starting. With the personal assistance of the service manager we have finally ally traced t I have had some ongoing sporadic concerns with my car not starting. With the personal assistance of the service manager we have finally ally traced the cause (car not driven sufficiently to recharge the battery) and have found a way to correct it. Many thanks. More
by mjtwheeler
Employees Worked With
Jason
April 27, 2020
I want to comment on Budd,s BMW for great warranty service. I would like to say special thanks to Jenny Beaudrie for her excellent customer assistance. She dealt with my concerns efficiently. service. I would like to say special thanks to Jenny Beaudrie for her excellent customer assistance. She dealt with my concerns efficiently. More
by LarryA
Employees Worked With
Rob Werstroh, Daniel Allen, Jenny Beaudrie
February 26, 2020
Feb 25 /20Terrific service and customer care fromAlex Feb 25 /20 Terrific service and customer care from Alex Hoch. . Car was taken care of in the estimated time and I was on my way. Feb 25 /20 Terrific service and customer care from Alex Hoch. . Car was taken care of in the estimated time and I was on my way. More
by Diva
Employees Worked With
Alex Hoch
January 16, 2020
Service experience Budds’ BMW I attended Budds’ BMW for a scheduled oil change. My service advisor was Alex Hoch. I have dealt with Alex before, with an excellent experience. I I attended Budds’ BMW for a scheduled oil change. My service advisor was Alex Hoch. I have dealt with Alex before, with an excellent experience. I got the car there on time and got it back within the time window promised. Alex checked and reported on recalls—there were none. As well he recommended some maintenance services for a future visit. Altogether, a very good experience. More
by LuvmyBuddsBMW
Employees Worked With
Alex Hoch
November 23, 2019
I made an oil change appointment for 2:30. Got there only to be told it wold be 90 minutes. Left and got it done in 15 at Mr. Lube. The service rep and other staff treated me quite poorly when I questi only to be told it wold be 90 minutes. Left and got it done in 15 at Mr. Lube. The service rep and other staff treated me quite poorly when I questioned the time they needed to change the oil. More
by Sparfeniuk
Employees Worked With
Hao Xu
October 04, 2019
Fantastic experience - Thank you Faisal! The X3 was as advertised. Faisal was helpful, knowledgeable, experienced, respectful and fair - what more can you ask for? His love and knowledge of c The X3 was as advertised. Faisal was helpful, knowledgeable, experienced, respectful and fair - what more can you ask for? His love and knowledge of cars and helping people really shone through. I really felt he wanted the best for us and that went a long way. More
by Lidia S
Employees Worked With
Faisal Khan
September 30, 2019
Love my new X3, and my experience at Budds Oakville From start to finish, I thoroughly enjoyed my Budds BMW experience at the Oakville location. My sales advisor was prompt in responding, very knowledge From start to finish, I thoroughly enjoyed my Budds BMW experience at the Oakville location. My sales advisor was prompt in responding, very knowledgeable on the vehicle and i received great value with my purchase. He introduced me to each expert along the way, and still check in with me (or popped his head in when he heard back at the dealership - that's personal service!). The financing rep. was wonderful and experience as well - she helped to put 'icing' on my transaction! James who 'delivered' the vehicle to me is a BMW computer on all things 'accessories', and he really taught me about just how much the X3 can offer with CarPlay, personalized seating and settings, power tailgate and mirrors etc. THANK YOU to the entire team who WOWed me. More
by Cindy B.
Employees Worked With
Vijay Chandarana, Jacqui Blinston, James Bauer, Jenny Beaudrie
September 27, 2019
Warranty service repair Jenny is a true professional, she is very knowledgeable about the BMW product line, she clearly works well with the entire service team at Budd's and Jenny is a true professional, she is very knowledgeable about the BMW product line, she clearly works well with the entire service team at Budd's and she is a strong communicator; both fair and honest. I felt like I was in "goods hands" with her leadership over my warranty service repairs, especially when she brought Mike Podsiadlo into the decision making process. I have had the pleasure of owning other performance based vehicles, but the commitment to excellence was not a strong with those product lines when it came to service as it is with Jenny and Budd's BMW! More
by team briklyn
Employees Worked With
Mike Podsiadlo, Jenny Beaudrie
