Budds' BMW Oakville

Considerate & Accommodating A rock cracked my windshield on a Friday morning and I called Jenny right away. She was able to accomodate my request to bring in my X5 in that aftern A rock cracked my windshield on a Friday morning and I called Jenny right away. She was able to accomodate my request to bring in my X5 in that afternoon and had it ready for Monday. I was traveling on Sunday morning so she arranged after hours pick up when I returned the following Saturday. More

What an experience ! - Adam Belkadi Adam impressed me with his in-depth understanding of the human dynamics, his perseverance, and his skills in ensuring that we (me and my husband) are Adam impressed me with his in-depth understanding of the human dynamics, his perseverance, and his skills in ensuring that we (me and my husband) are looked after in all departments of the dealership, and always feel comfortable. He is very patient, focused and always thinking from the perspective of how can he make it work for his clients in the best possible. HE IS HIGHLY RECOMMENDED! More

Service visit for repairs Alex handled the service requirements and kept us in the loop with the progress. The repair work was completed ahead of the estimated time and to our Alex handled the service requirements and kept us in the loop with the progress. The repair work was completed ahead of the estimated time and to our satisfaction. More

My Purchase My Pace Being a female, negotiating and then buying a car can be a daunting experience. I know all to well the panic that a lot women feel when they approach Being a female, negotiating and then buying a car can be a daunting experience. I know all to well the panic that a lot women feel when they approach the, “let’s make a deal” moment. The fear of being “ripped off” comes to mind. Ladies, Adam Belkadi at BMW Oakville, is the perfect salesman for women wishing to be treated fairly. His passion for the brand, and his ability to bring ease to his client goes beyond expectations. My experience with Adam made driving my first BMW that much more enjoyable. More

Our first BMW experience an absolute joy! The process of purchasing a vehicle is inherently stressful even when armed with focus around what you would like. We identified a vehicle that appeal The process of purchasing a vehicle is inherently stressful even when armed with focus around what you would like. We identified a vehicle that appealed to us and Budd’s assigned a sales associate to connect with us. Brent was respectful, careful and knowledgeable but most impressive was his keen sense to see if we could find the right car at the right price that worked for Budds and for us. And we did. Perfectly. So the purchase experience was great. However, the standout experience was that rather then the end of a journey, the purchase was the beginning of a journey. The car preparation, the contact with the front office, the process for payment and most importantly, the experience picking it up, being assigned an associate who spent all the time we needed to get to know the car, the features, and raise our comfort level to be on the road was exceptional. This was incredible. Usually the process after your sale is quite robotic. At Budds we quickly felt that this is a company that understands that surviving and flourishing in the car business is not based in sales but in relationships. Yup @ this is what you call a real positive review! More

Excellent service as always Service is always handled with clear and straightforward feedback. They ensured my requests and issues were clearly understood and told me exactly how Service is always handled with clear and straightforward feedback. They ensured my requests and issues were clearly understood and told me exactly how they would handle each of them. More

Prompt Service and courteous staff Michelle was very responsive and attentive to our request. She ensured timely feedback on the status of our vehicle and that a shuttle was at our disp Michelle was very responsive and attentive to our request. She ensured timely feedback on the status of our vehicle and that a shuttle was at our disposal for quick moving around. Kudos! More

Excellent Customer Service My first visit to Budds' BMW Oakville Service Center was most positive. All members of the team were friendly, helpful & accommodating. Special thanks My first visit to Budds' BMW Oakville Service Center was most positive. All members of the team were friendly, helpful & accommodating. Special thanks to Joelene for her integrity & professionalism. Highly recommend. More

Quality work, efficient at what they do. Pleasant place to visit , The staff get you in and out of the dealership in a very efficient manner. On big difference between this dealership here Pleasant place to visit , The staff get you in and out of the dealership in a very efficient manner. On big difference between this dealership here the dealership I deal with in the US while my car is in for service for more than a day they provide a loaner car free of charge. This not only applies to my BMW when I take it in for a issue, I get the same service from the Audi dealership. Here when my car is in for service I’m told I’ll be charged $25 a day for a loaner. This is definitely an incentive to have my car serviced in the US when possible. More

Good service The service advisor worked hard to ensure all the problems are fixed. He communicated with me and my spouse daily with updates. The dealership is clea The service advisor worked hard to ensure all the problems are fixed. He communicated with me and my spouse daily with updates. The dealership is clean and the shuttle service was superb. More