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Budds' BMW Hamilton
Hamilton, ON
108 Reviews
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108 Reviews of Budds' BMW Hamilton
June 09, 2018
lst visit My recent visit to your dealership, in order to have my car serviced, was quite pleasant. The employee I dealt with was most courteous. My car was re My recent visit to your dealership, in order to have my car serviced, was quite pleasant. The employee I dealt with was most courteous. My car was returned to me promptly and spotlessly clean. Thank you all. More
by Bembes
Employees Worked With
Ciro
June 08, 2018
Fast and very friendly service My 2018 BMW was recalled for a minor problem. I made an appointment to have it serviced and the work was carried out efficiently. I needed a rental My 2018 BMW was recalled for a minor problem. I made an appointment to have it serviced and the work was carried out efficiently. I needed a rental for the day and Budd's agreed to have one waiting for me. When I arrived, the car they had hoped to give me was not available, so I was offered a replacement instead. It was not a car I would normally have chosen, but Budd's offered it to me free of charge. You can't beat that! I came away very happy with the service. More
by satisfied customer
Employees Worked With
Decio Tendeiro
June 08, 2018
The Winner After test driving the X3 B.M.W.,at Budds' Automotive,Hamilton, I was sold. Kyle ,my salesman was excellent at making my transition from plain old ca After test driving the X3 B.M.W.,at Budds' Automotive,Hamilton, I was sold. Kyle ,my salesman was excellent at making my transition from plain old car to all the new features available easier-this included a followup just to make sure I was mastering the newest attributes of my car ie. the navigation system.He even made a house call for my convenience. I love the drive which is tight and peppy. The easy trunk opening and the visibility thru the back window, the comfort of the seats and the heated steering wheel are just a few of my favourite things. I must also mention the colour-a mossy green with walnut dash and chocolate leather seats-perfect! I have long been a fan of European cars.I find their style and especially their handling to be superior -my new drive is no exception. Patricia Hall More
by PatsyH
Employees Worked With
Kyle Datzkiw
June 06, 2018
Satisfied customer Several weeks ago we stopped in to Budds BMW in Hamilton with no intention of purchasing a vehicle However after test driving a preowned X3 we were p Several weeks ago we stopped in to Budds BMW in Hamilton with no intention of purchasing a vehicle However after test driving a preowned X3 we were pleasantly surprised by the look, price and performance of the vehicle. We were sold and purchased the car that day. Thank you Michael for all your help. More
by Danny
Employees Worked With
Michael Sabatino
June 05, 2018
Best Experience I first leased a new 335 i black in black canbriolet and my experience was amazing the whole deal was done in my home at my comfort! When my lease was I first leased a new 335 i black in black canbriolet and my experience was amazing the whole deal was done in my home at my comfort! When my lease was almost up another limited edition newer model pulled into the lot and I simply bought it it was a 335is m series cab and I can tell you I love the car and the VIP service they give me to this day 4 years later! More
by Robalina
Employees Worked With
Decio Tedesco
June 05, 2018
Amazing as always Blair and Donn at this dealership are the utmost reliable and trustworthy car salesmen I have ever encountered. I just purchased my 11th BMW! There is Blair and Donn at this dealership are the utmost reliable and trustworthy car salesmen I have ever encountered. I just purchased my 11th BMW! There is no doubt that I am loyal but for all the good reasons! Thanks again. RV & LV More
by RV&LV
Employees Worked With
Blair Diamond, Donn Walmesley
May 03, 2018
Disgusting people Do not go to this dealership; it gave me the worst experience I’ve ever had with a company! The unprofessionality of these people, specifically josh Do not go to this dealership; it gave me the worst experience I’ve ever had with a company! The unprofessionality of these people, specifically josh and Randy, baffles me! Do not waste your time with these people! More
by CarMan84
Employees Worked With
Josh, Randy
February 06, 2018
Personal service from Sales Staff I really appreciated all the personal service that Kyle gave to me. He was knowledgeable and courteous, and kept in touch with me to see if I had any I really appreciated all the personal service that Kyle gave to me. He was knowledgeable and courteous, and kept in touch with me to see if I had any questions. He encouraged me to take a vehicle for a test drive and even offered a second test drive if needed. He made me very comfortable when taking the test drive, showing me all the instruments and features. Would definaltly recommend him to anyone looking for a BMW. More
by Ks
Employees Worked With
Kyle
January 24, 2018
Service of my BMW Recently had my BMW in for regular service and checkup. As I'm from out of town, I needed to make special arrangements to coordinate the service whil Recently had my BMW in for regular service and checkup. As I'm from out of town, I needed to make special arrangements to coordinate the service while I was in Southern Ontario for another reason. All the arrangements were coordinated through Decio and Calypso. (appointment, rental, etc). Decio was great to deal with and was very accommodating. The drop off and return was completed with minimal delay. Decio took the time to go over the list of items that I wanted looked at on the car and explained what work was done. A few days later, he even followed up with a phone call to see how my drive home went and if I had any issues with the car. I can't say enough about the service and treatment that I have received from the staff at Budds. It was especially nice to walk into the dealership (after not being there for a year) and having the staff I had dealt with previously (Dom and Phil) remember me and greet me like family. My impression of Budds in general is that the management must be doing something right as they seem to have a low turnover of employees. Those employees also seem happy and treat customers like family. Kudos to Budds employees and management for making what often seems to be a painful chore (getting service done on a car) into a pleasant/positive experience. More
by 1967Rod
Employees Worked With
Decio, Calypso
January 23, 2018
Purchase and service of my 335I I had made the decision to try the BMW brand after years of infiniti/Honda, etc. I was initially concerned as there is no dealer support in Sault Ste I had made the decision to try the BMW brand after years of infiniti/Honda, etc. I was initially concerned as there is no dealer support in Sault Ste. Marie for BMW, however, I took a leap of faith in the brand and also in the service from Budds' in Hamilton. I originally dealt with Dominic in sales and he was fantastic to deal with.. He went over and above by meeting me at the go station after I had flown to Toronto from the Soo. He had all the paperwork ready and had me on my way back home very quickly. On the ride home, I noticed something was not right with the gearbox. The following day, I contacted Dom, who then put me in touch with Phil Hopwood. I was initially thinking that this BMW experience was starting off as a disaster and was imagining that I would need to drive 8 hours back to the dealership, have to wait for several days for a repair, then drive back home. However, Phil arranged to meet me half way (Sudbury) on a Saturday, so I didn't have to miss work and gave me the keys to a loaner (new X1 !!) He took my car back to Hamilton. On the Monday, Phil called me and let me know that BMW was changing the gearbox and would also change out the clutch, P plate and release bearing (since they had it apart anyway !!). A week or so later, I arranged to again meet in Sudbury and exchange vehicles. I want to point out that all this was at no cost to me, AND BMW (Phil) made the original exchange based on my "say so" as they hadn't inspected the car at that point. I have no doubt that if I had been dealing with the Ford or GM dealership in the Soo, I would still be arguing that the gearbox had issues !! Yes... there was an issue with the gearbox, however, that could happen with any car. The important thing for me was how the dealership took care of the issue as this quelled any misgivings I had with BMW. Budds in Hamilton was fantastic and I will certainly visit them for my next BMW purchase ! More
by 1967Rod
Employees Worked With
Dominic, Phil, John
