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Budds' BMW Hamilton

Hamilton, ON

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rated
105 Reviews

1471 Upper James Street

Hamilton, ON

L9B 1K2

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105 Reviews of Budds' BMW Hamilton

October 22, 2018

Service associates who really care! Recently I had a problem with one of my tires. Unfortunately, my vehicle profile was missing information regarding my extended warranty. Decio Tendeir More

by SueB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Decio Tendeiro
October 21, 2018

Execellent service! Service people make it a point to know your name and make you feel welcome. Any issues, they work to get it looked after ASAP. This is the second ve More

by Carolanne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have worked with all of your service people over the last 7 years.
October 18, 2018

They did an excellent job had it done in a timely manner. I was in for an oil change, they noticed that I needed something done and scheduled it for me, They also washed the X1. I was very pleased with my s More

by carol#2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Decio Tendeiro, Service Advisor & Team Leader
October 17, 2018

Excellent In for an express oil change. Done in less time than expected and they even vacuumed the hatch back of my X3 which was unexpected! More

by josephine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
September 28, 2018

Quick and easy! Robert and Bryce were a joy to work with! They helped me trade in my old car and get into my new one quickly and with ease! More

by Laceygreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Stull, Bryce
September 23, 2018

Phil is the best Perfect experience overall but was disappointed no one replied to my email so I had to call after few days to book my appt which was after 3 weeks !!! More

by Jbahr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
September 14, 2018

Friendly Service Management - Friendly and competent service management. - Timely return of the vehicle. - convenient rental process - convenient updates about the service pro More

by Kam1
Recommend Dealer
Yes
Employees Worked With
Phil
September 13, 2018

OVER THE TOP RUDE NOT HAPPY WITH THE SERVICE!!!! OVER THE TOP RUDE. THEY HAVE NO IDEA WHAT THEY'RE DOING.....I HAD TO ASK THEM TO RESET MY SERVICE LIGHT AFTER A SIMPLE More

by jd6648945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NO IDEA
September 02, 2018

Excellent Service...Beyond My Expectations I took my BMW in for service due to a couple of issues and Phil was amazing! I was able to stay in touch with him to get updates on the vehicle and he More

by sonia0000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil H
August 25, 2018

Phil is the man. Phil is the best service adviser in the place. Understandable and honest. Has always helped me regardless of the problem. Keep up the good work. More

by Bmw789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
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