Brian McLean Chevrolet

Bought a used vehicle I bought a 2013 GMC Terrain Denali from Noah Porter and he was knowledgeable and polite! They gave me a great deal and I’m jacked on my new ride! Than I bought a 2013 GMC Terrain Denali from Noah Porter and he was knowledgeable and polite! They gave me a great deal and I’m jacked on my new ride! Thanks guys! More

Professional staff Friendly honest professional staff . I was even encouraged to bring my trailer into the dealership to make sure there was not an issue towing with my Friendly honest professional staff . I was even encouraged to bring my trailer into the dealership to make sure there was not an issue towing with my new Colorado Duramax Deisel. More

better than expected Because of an accident that caused our car to be written off we had to replace it. We looked at all the various makes and models using the same criter Because of an accident that caused our car to be written off we had to replace it. We looked at all the various makes and models using the same criteria. The last place we visited was Brian McLean Chevrolet . We have bought 4 vehicles from them now. As Always Mark Moen, Sales manager, has treated us more like family than just a customer. He has done more than what one would expect when we are having to deal with the stressful Job of buying a car, Whether it be new or pre-owned. Mark's service starts with an interview and from that he chooses the sales rep that will be the most helpful with the type of vehicle we have been looking to purchase. In this case it was Kim Brown. As was expected Kim was very respectful and listened carefully to our needs. If we asked a question and Kim didn't know the exact answer she made note of it, and after a walk about looking at the vehicles that filled our criteria, she left us alone to talk about the various cars we had seen . When she returned, she had the answers to the questions we had asked earlier. She then suggested we take our chosen model for a test drive, but before that she made sure we knew where the various controls were. Lights, wiper, Seat adjustments, and some of the more unfamiliar options as well. We had the car for about 45 minutes testing it to be sure it met our basic criteria. After our decision was made and the car was to be taken in for a final pre-delivery customer inspection she AND Mark made sure we had another vehicle waiting, so we could go for lunch and further talk about our impending expenditure.........We talked next with Nikkie who explained to us the financial side of the dealing and again she was very respectful and knowledgeable . Kim then suggested we take our choice for a few hours and give it a thorough testing. From that there were more questions and Kim was able to explain the options clearly and simply. As we get use to the vehicle we still have some questions , and Kim always makes herself available for however long it takes to get the answers. The whole crew, Jay, Steve, Kim H. Jessie, and Mark as well as Mark Moen and Kim Brown, have all contributed to making our 4th purchase from Brian McLean a pleasure , and we can recommend them WITHOUT ANY RESERVES.........Thanx my friends, because once again you have proven to be our friends not just a car dealership and people selling cars More

Amazing experience Awesome experience at Brian McLean, I was looking to buy a new truck but wasn't sure what I wanted exactly. I saw Kim cook last year and she helped me Awesome experience at Brian McLean, I was looking to buy a new truck but wasn't sure what I wanted exactly. I saw Kim cook last year and she helped me through to make my decision easier. This year I was set for the truck that I wanted and Kim kept in touch with me, after a year she still remembered me (which tells me she cares about her customers). I was pleased to deal with Kim again to make my decision. The ladies at the financing where a great help for me as this was my first purchase and they explained everything in detail. Again great professionalism and awesome experience. More

New GMC Canyon Purchase Stephen was knowledgeable about the product in which we were interested, very patient with us as we worked through the process. When we weren't sure o Stephen was knowledgeable about the product in which we were interested, very patient with us as we worked through the process. When we weren't sure of which model to choose, he suggested we drive the alternative, which we ended up buying. There was no pressure from Stephen, and after the purchase he helped is through the rest of the process. Also very helpful and professional were Malinda and Jennifer in the business office. Everyone outlined the post-purchase options available and there was no pressure to take any of them. More

Felt part of the family The best experience we have had buying a vehicle Our salesmen Ryan and the rest of his team made us comfortable with no pressure but probably more im The best experience we have had buying a vehicle Our salesmen Ryan and the rest of his team made us comfortable with no pressure but probably more important was the knowledge and professionion is what really wowed my wife and I. We love our new 3500 Silverado and happy we switched from FCA to GM . Thanks again for the great deal we received More

Felt very welcoming & no pressure. I'm very excited & extremely happy with the service I received at Brian McLean's in Courtenay, B.C. I'm really enjoying my new vehicle I purchased & I I'm very excited & extremely happy with the service I received at Brian McLean's in Courtenay, B.C. I'm really enjoying my new vehicle I purchased & I'm very thankful to Ryan Sykes. He knows he did an excellent job & the test drive was a very pleasant experience too. I felt very comfortable with Ryan beside me during the tour of Courtenay, lol. Excellent customer service indeed. Thanks to all that was involved during my purchase. Ryan Sykes & Melinda really know their business & it was a very enjoyable to have been dealing with these two individuals. Thanks again Ryan & Melinda. More

Just purchased a used car as second vehicle We just purchased a 4-yr-old Malibu for my wife and dealt with salesperson Ryan Sykes. Ryan was personable, enthusiastic and knowledgeable about the c We just purchased a 4-yr-old Malibu for my wife and dealt with salesperson Ryan Sykes. Ryan was personable, enthusiastic and knowledgeable about the car. Everything we wanted to know about the car, including its history and service details, was provided. We negotiated a fair deal and the whole experience, including coffee & muffins, was easy and positive. I wouldn't hesitate to recommend this dealership and this salesperson to anyone: no pressure, fairness, honesty. More

Excellent, friendly, and knowledgeable. We recently purchased a 2017 GMC Canyon and received outstanding service from Ryan Sykes, Jennifer Gibson, Mark Moen, and Lorrie Guyander. We visited We recently purchased a 2017 GMC Canyon and received outstanding service from Ryan Sykes, Jennifer Gibson, Mark Moen, and Lorrie Guyander. We visited multiple dealerships in search of the right fit and no one else could measure up. We were treated with excellent customer service from day one. The staff was friendly, knowledgeable, and patiently answered all of our questions. We are very happy with our new purchase and highly recommend Brian McLean Chevrolet Buick GMC Ltd as a dealer. More

freindly and helpful I went in looking for a new truck, Malinda Mazzocchi and Mark Moen did a great job of helping me find the right vehicle for me. I went in looking for a new truck, Malinda Mazzocchi and Mark Moen did a great job of helping me find the right vehicle for me. More