Brian McLean Chevrolet
Courtenay, BC
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45 Reviews of Brian McLean Chevrolet
Very helpful and friendly! I was greeted bright and early by the Sales Manager and assigned their salesman, Ryan, to help me. Thoroughly enjoyed checking out the SUV models and test driving with Ryan early by the Sales Manager and assigned their salesman, Ryan, to help me. Thoroughly enjoyed checking out the SUV models and test driving with Ryan’s help. He matched me with a perfect SUV and I drove home today with a Chevrolet Trailblazer that had all the features I wanted plus more! More
Bought a new 2020 Chevy Bolt from Ryan and arranged financing with Nicky. Very informative and friendly service. No high pressure to buy. I have no complaints at all. financing with Nicky. Very informative and friendly service. No high pressure to buy. I have no complaints at all. More
Ryan and Nicky were fantastic to deal with. Nothing was exaggerated or glamorized; Ryan straight up told us the facts about the new truck and we knew we wanted to work with him. The personalized video walk exaggerated or glamorized; Ryan straight up told us the facts about the new truck and we knew we wanted to work with him. The personalized video walkaround was a nice touch, it's what made us decide to go and see the truck in person. Sure, email and phone calls are great, but using a personalized video was a really nice touch. Throughout the entire transaction, we felt like we were with family. We walked away completely satisfied with a brand new truck, and new friends to drop in on when we are in town. Thanks Ryan and Nicky! More
Melinda hit a home run with me, phenomenal customer service. I would definitely recommend her to anyone looking to buy a new vehicle. Well done! service. I would definitely recommend her to anyone looking to buy a new vehicle. Well done! More
Very good experience Many thanks to Jasmeet Singh for a unusually great car buying experience. Jasmeet was very knowledgeable, helpful and patient. We appreciated his no Many thanks to Jasmeet Singh for a unusually great car buying experience. Jasmeet was very knowledgeable, helpful and patient. We appreciated his no pressure style. Wishing you all the best in your new career Jasmeet. More
5 Star service and sales from start to finish This place is friendly and fun, they make you feel part of the Brian Mclean family. They are also extremely professional and knowledgeable, no sales p This place is friendly and fun, they make you feel part of the Brian Mclean family. They are also extremely professional and knowledgeable, no sales pressure just guidance and information. They value you as a customer and are proud of their products.We have never purchased a Chevrolet before , but can’t imagine going any where else but here in the future for sales, or for service. A new Chevrolet Bolt is in our driveway and we feel like the entire dealership is there too! More
A very positive experience This review is long overdue. My partner and I jokingly went on an electric car test drive date, we had no intention of buying a new car and in fact o This review is long overdue. My partner and I jokingly went on an electric car test drive date, we had no intention of buying a new car and in fact our Jetta had just gotten repaired. After test driving a couple of different electric vehicles we actually ended up purchasing one. It was a totally spontaneous decision and there was absolutely no pressure to buy. Ryan Sykes was the salesman who helped us along - he was very easy going and accommodating, and it really felt like a family friendly dealership. We had literally a day for all the paperwork to go through, because of the various deadlines - work as well as government grant and token applications, and Ryan and Nicky made it happen smoothly and efficiently. We sat witness to the numerous phone conversations made on our part, and we were thoroughly impressed at the speed and efficiency at which it all came together. There was no sales pitch - just straight up readiness to help. Thank you very much for making this a good experience and being good people - I definitely recommend. More
Great service and very helpful. Ryan Sykes made the purchase of our new truck very easy and went over and above in service. The service and parts departments as well as financing wer Ryan Sykes made the purchase of our new truck very easy and went over and above in service. The service and parts departments as well as financing were all very friendly and welcoming. We would recommend this dealership to all our friends and family. More
Just another dealer My salesman Ryan did his job and did the best he could .Mad at dealer and me ,didn’t do my do diligence.I can live with dents and scratches it is a us My salesman Ryan did his job and did the best he could .Mad at dealer and me ,didn’t do my do diligence.I can live with dents and scratches it is a used truck.What I can’t stand is warranty that u are forced to get and can’t use .My mechanic found a broken wire in wiring harness 600.00 dollars now my interior lites and clock work.So their mechanic s check of all systems ie interior lites work xxxxxxxx .Im scared to get my mechanic to do his check over cause I know they didn’t check anything but the paperwork.If the dealership was any good they would have dealt with me .But as most dealerships once they get your money that is where it ends .Will never buy at brain mcleans and will buy local and get what I want brought in to people u can trust jilted dave More
Horrible experience with these guys Mark Moen and Ryan Sykes are walking cliches of greasy dishonest salesmen. I made a deal with Ryan to trade my 2011 Silverado 4x4 with 104000 km for a Mark Moen and Ryan Sykes are walking cliches of greasy dishonest salesmen. I made a deal with Ryan to trade my 2011 Silverado 4x4 with 104000 km for a 2011 Tahoe 4x4 with 16700km my truck has a dent which I sent clear photos of and we agreed I’d pay 4900 extra on the trade. . Upon arriving Mark was completely unprofessional and acted like I was out of my mind when I got there to think they’d take my truck and 5000 trade, basically laughed in my face after we had already agreed on the price. I left and a few days later decided to see if they’d come around. I spoke to Ryan who made a new deal with me for a bit more cash on my end which I ageed on. He had everything lined up and I was on my way, he said he’d have his business manager, Nicky call me right away for a deposit. Surprise I get a call from Mark saying that they’ve changed their mind and are going to sell it to someone else more local (I live 1.5 hours away) pretty ignorant thing to do if you ask me. I call Ryan to ask what happened as he told me someone would be calling right away to take my deposit and he blocked my phone number, he was too cowardly even explain himself. More