Brian Jessel BMW

Customer service is second to none. Very professional, with everything explained in detail. I appreciate them going out of their way to come pick up and drop off my car. with everything explained in detail. I appreciate them going out of their way to come pick up and drop off my car. More

Superb customer service and very knowledgeable advisor. A notification alert appeared suddenly while driving my 7yr old 428i xDrive; warning me about my brakes so I got concerned and called the closest BMW d notification alert appeared suddenly while driving my 7yr old 428i xDrive; warning me about my brakes so I got concerned and called the closest BMW dealer to my location at the time. However, they could not book me an appointment for two weeks! I called Brian Jessel and they were able to get me in the very next morning at 7am. My advisor C.C. explained the repairs needed and provided an estimated of the cost and even set me up with a loaner car. I was able to pickup my vehicle as promised the next day and the repairs came in slightly under the estimated cost! I would highly recommend the Brian Jessel Service team to anyone looking to service or repair their BMW. More

I just purchased my first BMW from Brian Jessel. A 2022 x3. Abdullah was polite, professional, and super helpful. Followed up and was able to find the exact model and specs I was looking for. My mom had a x3. Abdullah was polite, professional, and super helpful. Followed up and was able to find the exact model and specs I was looking for. My mom had a terrible experience at a different BMW dealership in the lower mainland which resulted in her purchasing a different brand but I would definitely refer any of my friends and family to Brian Jessel for their next purchase. More

Service is good, but if can be told when to do and what to do when it’s due, it’s better to do when it’s due, it’s better More

Very efficient and professional. Every step was explained with estimated time given. The waiting room was comfortable and full of amenities with estimated time given. The waiting room was comfortable and full of amenities More

The service is good. The technician John is experienced and helpful. I'm pleased to have my car serviced here. The result was very satisfied. and helpful. I'm pleased to have my car serviced here. The result was very satisfied. More

Brian Jessel BMW staff is very nice and helpful. The service department take care your car and always make me happy. I highly recommend this specific location. service department take care your car and always make me happy. I highly recommend this specific location. More

I have been a customer for over 25 years. I have purchased numerous vehicles and pleased to say that service has always exceeded expectation. Keep up the good work. purchased numerous vehicles and pleased to say that service has always exceeded expectation. Keep up the good work. More

I have always been happy with Brian Jessel BMW services located at Boundary road. Special thanks to Ash Who is always supportive and helpful. I recommend BMW services at this location to all my family and located at Boundary road. Special thanks to Ash Who is always supportive and helpful. I recommend BMW services at this location to all my family and friends. More

Not transparent with customer and not prompt in fixing customer problem. Why do you need to force 25 words. Lot can be said in few words customer problem. Why do you need to force 25 words. Lot can be said in few words More