Brian Cullen Motors

Worst Dealership Ever! Bought what we were told was a brand new 2016 Chevy Traverse. Was a hospice prize so had 3417km on it, winner took money instead. Salesman Warren Jon Bought what we were told was a brand new 2016 Chevy Traverse. Was a hospice prize so had 3417km on it, winner took money instead. Salesman Warren Jones would not give us a demo price because demos had to have 3500km!!! Bumper had a dent and paint chipped, was promised it would be repaired. Also inside was scratched and marked up and some parts needed to be replaced. Was told they would be ordered. They kept our SUV for 5 days gave us a used car with over 190,000km on it that smelled like something died in it and did no work on it! We demanded our SUV back until the parts came in. Kept waiting, at 6000km took the SUV to our local dealership for its first service to find out there is a total of $1980.00 worth of damage underneath the SUV. The air lines are damaged and have been zip tied together!!!! Including all damage on the SUV there is $2950.00 worth of damage!!! By law this should have been reported before they could even sell the SUV!!! They asked for the SUV back to inspect it, once again a used small car. They had it for another 3 days and accused me of damaging the SUV and putting the zip tie on my self! (I am a single lady that lives with my single 73 year old mother) I told them I wanted a buy back because this was a damaged SUV they told me to pick up my SUV asap or they would charge me for the rental. I had to sign that I was refusing them to fix my SUV when I never wanted them to keep it in the first place!!!! I will be contacting my lawyer!!! More

Don't waste your time or money!!! worst experience ever! Supposed to be a new car was used. Didn't give a car proof. What they did was illegal- car damaged more then $2,500, no car pro worst experience ever! Supposed to be a new car was used. Didn't give a car proof. What they did was illegal- car damaged more then $2,500, no car proof, no demo/used car discount. Then when you try to contact them they ignore you. More