Brian Cullen Motors

I have purchased 3 vehicles for Cullen's. Buying experience was very good. Sadly, Customer service is hit and miss. No friendly good morning, good day or how can I help you if calling in with Buying experience was very good. Sadly, Customer service is hit and miss. No friendly good morning, good day or how can I help you if calling in with a simple question. if you have to leave a message asking for a returned call - Good luck. After no return call back from an advisor twice; I have decided this dealership doesn't need my money. Its great to make the sale but its all the true customer service that will make the difference for any business. More

Thank you, Kimberly Ferraro for your fast, honest, friendly service. Your experience and expertise were valuable for making my experience the best possible. I am so appreciative of all your hard wor friendly service. Your experience and expertise were valuable for making my experience the best possible. I am so appreciative of all your hard work!! More

This dealership is an absolute joke. "Customer care" is a term they clearly don't understand. From the moment I walked in, I felt like just another number. The staff I dealt with were di "Customer care" is a term they clearly don't understand. From the moment I walked in, I felt like just another number. The staff I dealt with were dismissive and showed zero interest in actually helping me. All they care about is how much money they can squeeze out of you. The whole experience left a sour taste in my mouth. They suck, plain and simple. Do yourself a favour and go to a dealership that actually values its customers. More

Absolutely terrible experience. It's clear that the only thing that matters here is the sale. Once they have your money, you can forget about customer service. They do not care abou It's clear that the only thing that matters here is the sale. Once they have your money, you can forget about customer service. They do not care about their customers at all. I would not recommend this dealership to anyone. Look elsewhere if you want to be treated with respect. More

Seen a Equinox on different site and it brought me to Brian Cullen Motors, I inquire about a 2019 Equinox I did it around 11 pm, Tuesday, got a email the next morning, from Dave Prosser, we did a test Brian Cullen Motors, I inquire about a 2019 Equinox I did it around 11 pm, Tuesday, got a email the next morning, from Dave Prosser, we did a test drive on Thursday afternoon, loved the SUV, today April 8, went to pick up are new SUV we had a 2011, Equinox the newer one has a Navigation More

Brian Cullen Motors, located at 386 Ontario St in St. Catharines, offers a range of sales and service options. Rick Bradley stands out for their exceptional service, making the car-buying process smooth Catharines, offers a range of sales and service options. Rick Bradley stands out for their exceptional service, making the car-buying process smooth and enjoyable. Notably, Brian and Jordan Cain efficiently facilitated the repair of my car with Nissan St. Catharines, demonstrating excellent communication and processing. Their provision of a rental car during the repair period was greatly appreciated, showcasing their commitment to customer satisfaction. If you're looking for reliable and personable representatives and a dealership that goes the extra mile, Rick and Jordan at Brian Cullen Motors are highly recommended More

We recently purchased a vehicle from Brian Cullens. Our sales representative John Gatt was very informative and made us feel like it really mattered to him that we were satisfied and Happy with our pu Our sales representative John Gatt was very informative and made us feel like it really mattered to him that we were satisfied and Happy with our purchase., which we are. Thanks so much John More

Steve Szabo and his crew made the car look like new after the accident. Would recommend this body shop for quick excellent repairs the accident. Would recommend this body shop for quick excellent repairs More

I recently purchased a used Honda Odyssey from Brian Cullen Motors and had a fantastic experience. Dave Prosser was the salesman who looked after me and was exceptional to deal with; he was professiona Cullen Motors and had a fantastic experience. Dave Prosser was the salesman who looked after me and was exceptional to deal with; he was professional, honest and very responsive each time I reached out to him. He made the process quick and easy....and I got a great deal! More

Brian Cullen dealership is in my opinion the worst GM dealership. They don’t return emails or calls unless they can make a buck . I’ve emailed them several times to trade purchase vehicles but I guess it dealership. They don’t return emails or calls unless they can make a buck . I’ve emailed them several times to trade purchase vehicles but I guess it wasn’t in their favour so they decided not to return my emails. More