Brian Cullen Motors

It was a pleasure dealing with Allison Thompson Allison Thompson has a friendly demeanour and was easy to deal with when purchasing our car. I felt a genuine care for us when looking at our new car. Allison Thompson has a friendly demeanour and was easy to deal with when purchasing our car. I felt a genuine care for us when looking at our new car. Allison was not the typical pushy sales person you generally see and deal with and has earned my trust with future business. Thanks for the all your help Allison we are loving our new Malibu Chris and Kim Vanscoy More

Wonderful Experience ! Met Ken Dobbin through my daughter who just purchased a vehicle through him. He was a great guy right from the beginning . He made the entire process Met Ken Dobbin through my daughter who just purchased a vehicle through him. He was a great guy right from the beginning . He made the entire process effortless and enjoyable . I would highly recommend Ken and Brian Cullen to my friends and family . Thank you so much Ken More

Recent purchase of used vehicle Recently purchased a used vehicle with the assistance of sales associate, John Gatt. He was professional and efficient. I felt no pressure and he an Recently purchased a used vehicle with the assistance of sales associate, John Gatt. He was professional and efficient. I felt no pressure and he answered all my questions. He had the car ready for an earlier pick-up as per my request. I would recommend him. More

Considering purchasing a Cruze I would like to recommend Matt Storm to anyone looking to purchase a new car. He is welcoming, knowledgeable, and willing to spend time above and beyo I would like to recommend Matt Storm to anyone looking to purchase a new car. He is welcoming, knowledgeable, and willing to spend time above and beyond what is the norm. Brian Cullen Motors offers a great experience. More

Great New Car Purchase Experience Jeff has been in the business for 45 years and he oozes experience. He knew the Corvette inside and out and shared stories of his past sales when we Jeff has been in the business for 45 years and he oozes experience. He knew the Corvette inside and out and shared stories of his past sales when we brought up questions. He is very personable and there is no high pressure at all. Want to buy and Vette or a Cadillac, I highly recommend Jeff Easton. More

New vehicle purchased transparent pricing, knowledgeable sales staff, easy to carry a normal conversation with no sales pressure, great experience. Jeff was able to unders transparent pricing, knowledgeable sales staff, easy to carry a normal conversation with no sales pressure, great experience. Jeff was able to understand and translate my budget and needs into a new vehicle and made the sales process super simple. More

Great Buying Experience Just recently purchased a new Chevy Malibu from Brian Cullen Motors. I dealt with John Gatt who I was referred to by a friend. John helped me find th Just recently purchased a new Chevy Malibu from Brian Cullen Motors. I dealt with John Gatt who I was referred to by a friend. John helped me find the perfect vehical for my family and along with offering a great deal he made sure I was comfortable with all the options available regarding finance. After finalizing the sale and picking up the Malib John spent Much of that day making sure I was well informed of all l the information and options that were available for the car. I feel John went the extra mile to make sure we were happy and I would recommend him highly Dave Barnes More

Great service, at the service center. I was pleasantly surprised by the willingness to correct any miscommunication by the staff. I was brought in after speaking with the manager about a m I was pleasantly surprised by the willingness to correct any miscommunication by the staff. I was brought in after speaking with the manager about a miscommunication, and he was more than happy to correct any wrongdoing on part of the service center, I left a happy customer. The service itself was fast and precise. If you're in the area and value good customer to seller interaction, you will not be disappointed by bringing your vehicle here. More

Dishonest, unaccountable - antagonistic on the telephone When my vehicle had full warranty, I noticed a drip. I informed Brian Cullen Motors' 'service department' and had been told that my car was fine and t When my vehicle had full warranty, I noticed a drip. I informed Brian Cullen Motors' 'service department' and had been told that my car was fine and that 'all fluids' and visual inspection occurred during every maintenance visit. Fast forward to when the warranty is gone...a Brian Cullen Motors service person, Mike Forgione (Service Manager) and Jeff Hewitt clearly conveyed that all 'THERE IS NO INSPECTION OF ALL FLUIDS' DURING SERVICE MAINTENANCE'. Brian Cullen gave me an $1100 price quote to fix a problem that I was told never existed and the hood on the vehicle was not even open. When I informed Brian Cullen Motors Mike 'Forgione about the history and events...deny...deny..."there is nothing in the computer" - he then attempted to ask me the customer to diagnose the vehicle. During this time Brian Cullen also seized the opportunity to say that a hose was responsible for the leaks, and they charged and additional $80 above their price quote in their computer 'TO STOP THE LEAK'. They would not show me the old hose, the car still leaks. At that time I was told that all my fluids were good and the service person stated that, "I would put my family in that vehicle". Three weeks later I brought the vehicle back because there were still leaks. The technician stated to Mike Forgione and myself that he has never seen a car that dry. Forgione stated that he was going to make things right. Lying Mike Forgione stopped correspondence and he refused to put things in writing or correspond with email. Jeff Hewitt, then began to send promotional emails and asked me to contact him. He was initially nice, he was reading emails which I had sent to Mike Forgione, he asked me to re-explain events, and then became rude, bold and accusing. He told me that he would not be willing to put his comments in writing. He said, "I don't play the email game". He told me that, "you can take your vehicle to another dealership if you want". He then stated that he would give me $500 off of a 'NEW' vehicle if I bought one before December 31, because of my GM Visa points that Brian Cullen Motors had cashed in even though I did not buy the vehicle. Today, I received a call from GM (calling on behalf of Jeff Hewitt), telling me that the offer from Jeff Hewitt was rescinded. I inquired as to what offer, and I was told that Jeff Hewitt offered to fix my vehicle for $1100 dollars - the same price was not acceptable and he would not address my last service when I had been told that my vehicle was fine. Any negative stereotypes about seedy, sleazy and corrupt auto sales and maintenance applies to Brian Cullen Motors, Mike Forgione (Service Manger) and Jeff Hewitt. I received an email from Brian Cullen Motors to celebrate the anniversary of my vehicle. The day I spoke with Jeff Hewitt, 4 new 'five star' ratings appeared on the Brian Cullen Motors facebook page - posted by staff and dealership associates. FIND ANOTHER DEALERSHIP. More

Phenomenal Work! purchased a used 2014 Impala a week ago. The car came in near perfect condition, I was offered a price far below market standard for this vehicle. Jo purchased a used 2014 Impala a week ago. The car came in near perfect condition, I was offered a price far below market standard for this vehicle. John Gatt is a tremendous help, bending over backwards to meet every request I had. he bared with me for 3 months while I test drove a multitude of vehicles to find exactly what I wanted. The financer Barb Kanyo was top notch, super excited that I was purchasing a vehicle that I was excited about. financing came in at the payment rate I wanted for the term I wanted at a lower interest rate than I expected. everybody was so happy to help me along the process of purchasing a vehicle! More