Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Bramgate Volkswagen

Name: Bramgate Volkswagen
Address: 15 Coachworks Cres, Brampton, ON, L6R 3Y2, CA
Telephone: (905) 459-6040
Rating: 4.9

4.9

2,243 Reviews

15 Coachworks Cres, Brampton, Ontario L6R 3Y2

Directions Directions

Sales: (905) 459-6040

Call (905) 459-6040

Bramgate Volkswagen

Brampton, ON

4.9

2,243 Reviews

Call Dealership (905) 459-6040

View Awards

15 Coachworks Cres

Brampton, ON

L6R 3Y2

Directions

4.9

2,243 Reviews

Write a Review

View 26 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 26 Awards

Filter Reviews by Keyword

buying experience recommend dealer customer service helpful David professional price friendly staff

By Type

2,243 Reviews of Bramgate Volkswagen

July 16, 2023

SALES VISIT - NEW

Jenna was working hard to ensure that customer services were met all the time, and went beyond to meet any small or bigger needs for the customer. were met all the time, and went beyond to meet any small or bigger needs for the customer. More

by damanjit_singh

Recommend Dealer

Yes

Employees Worked With

Jenna Burtoo

Report | Print

Jul 17, 2023 -

Bramgate Volkswagen responded

Hey Damanjit! We're happy to know you had an amazing experience! Let us know if you ever need anything else. Team Bramgate Volkswagen! :)

July 02, 2023

SALES VISIT - NEW

Jenna is amazing at what she does, I still can’t believe she helped pull the deal through, she was very professional, she made us feel very comfortable signing the deal, on the day of delivery she was there she helped pull the deal through, she was very professional, she made us feel very comfortable signing the deal, on the day of delivery she was there showing us everything with the vehicle and that made us very happy because she even went out of her way to buy my daughter a gift that we really appreciated very much.. Jenna is a professional at what she does! More

by B Cab

Recommend Dealer

Yes

Employees Worked With

Ricky Kurl, Jenna Burtoo

Report | Print

Jul 06, 2023 -

Bramgate Volkswagen responded

Hey! We're happy to know you had an amazing experience! Let us know if you ever need anything else. Team Bramgate Volkswagen! :)

June 28, 2023

SALES VISIT - USED

The experience with Bramgate Preowned was excellent. I got approved and was able to pick up my car in 2 days. I am happy with my car and I recommend Andre for choosing the best car for you. I got approved and was able to pick up my car in 2 days. I am happy with my car and I recommend Andre for choosing the best car for you. More

by Roseap320

Recommend Dealer

Yes

Employees Worked With

Ali Jamal, Susan Micic, Andre Sharma

Report | Print

Jun 30, 2023 -

Bramgate Volkswagen responded

We appreciate you taking the time to write us an amazing review! We’re so happy to hear that you had a great experience with our team. Enjoy your new car and let us know if there is anything else we can do for you! :) Team Bramgate Volkswagen

June 26, 2023

SALES VISIT - USED

DO NOT PURCHASE A VEHICLE FROM BRAMGATE. DISASTER! Worst customer service l've ever encountered. And this is of course after purchasing a car from Bramgate. Let's just say the used car sale DISASTER! Worst customer service l've ever encountered. And this is of course after purchasing a car from Bramgate. Let's just say the used car salesman Ali was ASLEEP in his chair when I came to purchase the car. Mouth open completely asleep!! Since then I've had issues with the car and ZERO help or even reply's to my emails. When I went to see him in person he called me irate during a normal conversation and hurried to get me out of his office so he wouldn't have to "deal" with me. Since then nothing but dead air from him or any associate via email. Will be contacting Bill Johnston the general manager and will be forwarding all the emails and non replies. haven't been able to even enjoy my EGolf. Completely REGRET purchasing from Bramgate. And I highly recommend EVERYONE to stay clear of them and their company. Just the absolute worst. More

by Blurry

Recommend Dealer

Employees Worked With

Ali Jamal, Jenna Burtoo

Report | Print

Jun 30, 2023 -

Bramgate Volkswagen responded

Hello, We are very sorry to hear about your experience at our dealership. We take customer concerns very seriously so thank you for taking the time to share your feedback. We would like to reach out and get more details from you about your experience but were having difficulty getting in contact with you. If you can provide your updated contact details to feedback@bramgatevw.com, someone from our team will call and discuss this matter with you. We look forward to speaking with you. Thank you for your patience. Team Bramgate Volkswagen

Jun 30, 2023 -

Blurry responded

You have all my contact info and still no one has even tried to contact me. Worst dealership I’ve ever dealt with. EVERYONE STAY AWAY. I’d rather purchase a car or from a used dealer lot than ever do business with Bramgate ever again. They will never see business from me again nor my friends or family or anyone in the golf community I’m apart of on Facebook. Instagram. TikTok. And Twitter. Update: I’ve had to go elsewhere to now and fix all the damage done on the car since the “certified pre owned” gas cap fell off because someone in the “certified” dept tried to glue it back on with caulking. Not to mention the cracks in the paint and clear coat on almost every inch of the car that magically appeared after a normal car wash. Which Bramgate immediately BLAMED on me and said I caused all this damage. Didn’t even want to hear me out. Just pointed the finger at me right away. Biggest regret of my life to purchase from them. Now I’m stuck with this “POC” (pre owned certified) more like xxx. Oh but wait now they want to help because of the reviews I’ve been putting out there BUT I have to PAY THEM to fix all this damage. Great scam you got going on there.

Jun 30, 2023 -

Bramgate Volkswagen responded

Hi there, I'm sorry for the confusion, our client's concerns are our top priority. That being said, we have called and left a couple of voicemails but we haven't heard back from you. We aren't sure if we have the wrong number. If you could send an email to feedback@bramgatevw.com with your preferred contact information, we will give you a call to resolve this issue. Thanks for your patience. Bramgate Volkswagen

Jun 30, 2023 -

Blurry responded

You’ve called once. At 11am while I was at work. From Chris. I called back at 3pm. No answer. Left a voicemail. No callback.

June 17, 2023

SALES VISIT - USED

Thank you Andre for your excellent service! You answered all our questions and made it so easy for us to purchase our 2018 Audi Q3. We definitely would recommend Bramgate!! You answered all our questions and made it so easy for us to purchase our 2018 Audi Q3. We definitely would recommend Bramgate!! More

by frocca1962

Recommend Dealer

Yes

Employees Worked With

Andre Sharma

Report | Print

June 15, 2023

SALES VISIT - USED

No cheap sales tactics. The staff was friendly, honest and very professional. It was a very enjoyable experience. The staff was friendly, honest and very professional. It was a very enjoyable experience. More

by morylion

Recommend Dealer

Yes

Employees Worked With

Sudir Luthra, Ali Jamal, Andre Sharma

Report | Print

June 10, 2023

SALES VISIT - USED

Excellent service provided by the staff members(andre) and manager(susan) as they guided at every small step. and manager(susan) as they guided at every small step. More

by jasmeetsandhu0076

Recommend Dealer

Yes

Employees Worked With

Andre Sharma

Report | Print

June 05, 2023

SALES VISIT - USED

Andre took very good care of me and would recommend them to my friends and family looking for a Pre-Owned Vehicle to my friends and family looking for a Pre-Owned Vehicle More

by Singh.ganga9212

Recommend Dealer

Yes

Employees Worked With

Susan Micic, Andre Sharma

Report | Print

May 21, 2023

SALES VISIT - USED

Andre took very good care of me and would recommend them to my friends and family looking for a Pre-Owned Vehicle to my friends and family looking for a Pre-Owned Vehicle More

by Eldis Memushi

Recommend Dealer

Yes

Employees Worked With

Andre Sharma

Report | Print

May 07, 2023

SALES VISIT - USED

First time buying a new (to me) car and it was a great experience! Jenna and the Team at Bramgate were great to deal with! experience! Jenna and the Team at Bramgate were great to deal with! More

by ewerquinn

Recommend Dealer

Yes

Employees Worked With

Sudir Luthra, Jenna Burtoo

Report | Print

May 08, 2023 -

Bramgate Volkswagen responded

Thanks - we appreciate your continued business and support. Keep well and we look forward to your next visit! :) Team Bramgate Volkswagen

Bramgate Volkswagen

Bramgate Volkswagen Awards Awards

2,243 Reviews of Bramgate Volkswagen

Map and Directions to Bramgate Volkswagen