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Bramgate Volkswagen

Brampton, ON

4.9
2,250 Reviews
Call Dealership (905) 459-6040
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15 Coachworks Cres

Brampton, ON

L6R 3Y2

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2,250 Reviews of Bramgate Volkswagen

June 26, 2023

DO NOT PURCHASE A VEHICLE FROM BRAMGATE. DISASTER! Worst customer service l've ever encountered. And this is of course after purchasing a car from Bramgate. Let's just say the used car sale More

by Blurry
Recommend Dealer
No
Employees Worked With
Ali Jamal, Jenna Burtoo
Report | Print
Jun 30, 2023 -

Bramgate Volkswagen responded

Hello, We are very sorry to hear about your experience at our dealership. We take customer concerns very seriously so thank you for taking the time to share your feedback. We would like to reach out and get more details from you about your experience but were having difficulty getting in contact with you. If you can provide your updated contact details to feedback@bramgatevw.com, someone from our team will call and discuss this matter with you. We look forward to speaking with you. Thank you for your patience. Team Bramgate Volkswagen

Jun 30, 2023 -

Blurry responded

You have all my contact info and still no one has even tried to contact me. Worst dealership I’ve ever dealt with. EVERYONE STAY AWAY. I’d rather purchase a car or from a used dealer lot than ever do business with Bramgate ever again. They will never see business from me again nor my friends or family or anyone in the golf community I’m apart of on Facebook. Instagram. TikTok. And Twitter. Update: I’ve had to go elsewhere to now and fix all the damage done on the car since the “certified pre owned” gas cap fell off because someone in the “certified” dept tried to glue it back on with caulking. Not to mention the cracks in the paint and clear coat on almost every inch of the car that magically appeared after a normal car wash. Which Bramgate immediately BLAMED on me and said I caused all this damage. Didn’t even want to hear me out. Just pointed the finger at me right away. Biggest regret of my life to purchase from them. Now I’m stuck with this “POC” (pre owned certified) more like xxx. Oh but wait now they want to help because of the reviews I’ve been putting out there BUT I have to PAY THEM to fix all this damage. Great scam you got going on there.

Jun 30, 2023 -

Bramgate Volkswagen responded

Hi there, I'm sorry for the confusion, our client's concerns are our top priority. That being said, we have called and left a couple of voicemails but we haven't heard back from you. We aren't sure if we have the wrong number. If you could send an email to feedback@bramgatevw.com with your preferred contact information, we will give you a call to resolve this issue. Thanks for your patience. Bramgate Volkswagen

Jun 30, 2023 -

Blurry responded

You’ve called once. At 11am while I was at work. From Chris. I called back at 3pm. No answer. Left a voicemail. No callback.

June 17, 2023

Thank you Andre for your excellent service! You answered all our questions and made it so easy for us to purchase our 2018 Audi Q3. We definitely would recommend Bramgate!! More

by frocca1962
Recommend Dealer
Yes
Employees Worked With
Andre Sharma
Report | Print
June 15, 2023

No cheap sales tactics. The staff was friendly, honest and very professional. It was a very enjoyable experience. More

by morylion
Recommend Dealer
Yes
Employees Worked With
Sudir Luthra, Ali Jamal, Andre Sharma
Report | Print
June 10, 2023

Excellent service provided by the staff members(andre) and manager(susan) as they guided at every small step. More

by jasmeetsandhu0076
Recommend Dealer
Yes
Employees Worked With
Andre Sharma
Report | Print
June 05, 2023

Andre took very good care of me and would recommend them to my friends and family looking for a Pre-Owned Vehicle More

by Singh.ganga9212
Recommend Dealer
Yes
Employees Worked With
Susan Micic, Andre Sharma
Report | Print
May 21, 2023

Andre took very good care of me and would recommend them to my friends and family looking for a Pre-Owned Vehicle More

by Eldis Memushi
Recommend Dealer
Yes
Employees Worked With
Andre Sharma
Report | Print
May 07, 2023

First time buying a new (to me) car and it was a great experience! Jenna and the Team at Bramgate were great to deal with! More

by ewerquinn
Recommend Dealer
Yes
Employees Worked With
Sudir Luthra, Jenna Burtoo
Report | Print
May 08, 2023 -

Bramgate Volkswagen responded

Thanks - we appreciate your continued business and support. Keep well and we look forward to your next visit! :) Team Bramgate Volkswagen

May 01, 2023

Have Andre as my sell, he is truly a professional, what an amazing shopping experience. Fast, detailed, organized, and even gave me extra warranty and protection! More

by sebastianj96
Recommend Dealer
Yes
Employees Worked With
Susan Micic, Andre Sharma
Report | Print
May 02, 2023 -

Bramgate Volkswagen responded

Glad to hear! If there is anything else you need, please let us know! Team Bramgate Volkswagen

April 21, 2023

I just helped my son purchase his first car. I was skeptical about going to a dealership at first, but after dealing with the folks at Bramgate, I'm not skeptical anymore. Jenna, Sudir and staff More

by rosstax
Recommend Dealer
Yes
Employees Worked With
Sudir Luthra, Ali Jamal, Jenna Burtoo
Report | Print
Apr 24, 2023 -

Bramgate Volkswagen responded

Hey! We're happy to know you had an amazing experience! Let us know if you ever need anything else. Team Bramgate Volkswagen! :)

April 03, 2023

Recently purchased a BMW X5 from Andre and the team at Bramgate. Their customer service ethic and professionalism made the overall experience enjoyable and stress free. I would have no reservations recomm More

by dlampard
Recommend Dealer
Yes
Employees Worked With
Andre Sharma
Report | Print
Apr 04, 2023 -

Bramgate Volkswagen responded

Thanks for your wonderful review and recommendation! Let us know if there is anything else we can do for you! Team Bramgate Volkswagen

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