Boyer Chevrolet Buick GMC Ajax

I have been going to this dealership for about 5 years now with my 2017 chevy corvette which i bought new in 2017. a year after i bought the car, one of the rims had a crack from inside and was leaking ai now with my 2017 chevy corvette which i bought new in 2017. a year after i bought the car, one of the rims had a crack from inside and was leaking air. I thought it was a manufacturing issue since there was no damage on the rim and would be covered under warranty. They didn't cover it under warranty and the service manager Jason told me I must have gone over a pothole at high speed. i paid for 1200 for the rim at that time. A year later the car went to the dealership again for an exhaust leak issue, they kept the car for a month. In the time when the car was in their possession, another rim got a crack and started leaking air. This time the tech told me "don't worry, this is a very common issue with these vettes, we will change your rim under warranty.". I was very displeased to hear this since they had made me pay for a new rim one year ago. I did a claim for the refund which was denied. I was never given a reason for denial. Fast forward to summer 2022, my same car had been to this dealership for variety of issues fixed under warranty. I took it back there for a shifting issue. The tranny tech went for a test drive with me; however, the drive was perfect, and the car didn't misbehave at all. The tech suggested, I leave my car for tranny software update. I did and picked it up 6 hours later at the end of the day. When i drove off, i started hearing a sound coming from the tires. i didn't stop as i had to get home. picked up the car at 530. i was going to movies at 730 with my kids. so i thought ill check the sound when i get home. I checked the tires at home and saw they were completely worn out at the point of wires coming out. i went back to the dealership and was told i had to wait for the service manager Jason to come back from vacation. a week later, this imbecilic Jason started laughing in my face when i asked him if he could do something about this. He told me that i had no credibility at this dealership. we had a shouting match in his office. once i left from there, i got GM canada involved. I was suppose to get a call back from the advisor but weeks passed and nothing. I started tweeting at the GM Canada. That is when someone sent me a message on twitter and said they will look into this. I never got a call from any Customer care advisor to hear my side of the story. Just the messages and pics i shared on twitter. Based off that, after months of rigorous investigation. They came back with the decision that my claim had no merit and i was informed of the worn tires when i picked up the car that day. (no one said a word to me, i was given the key and i left). I spoke to my lawyer after this and he told me get the name of the person who according to GM Canada informed me of the worn tires. I emailed the Customer care advisor asking this info, who didn't reply to my email or voicemails for a few days. When i finally got her on the phone, she didn't know who the person was who informed me of the worn tires. So i guess Gm Canada's investigation consisted of calling the service manager and asking him his side of the story. wait a month and tell the customer the decision. I asked the customer care advisor to get me the name of the person who the dealership claims told me about my worn tires when i picked up the car. She said it's not her problem and i have to call the dealership myself. This dealership is the worst, the service manager Jason is a jealous xxxxx and the whole Boyer group (I emailed each and every one of them regarding this including the General manager of the dealership, but no one bothered reaching out to me). Gm Canada is no better. Useless and horrible customer service. I am going to pursue this in court now. There are other people in the dealership who are really nice like Bill (service advisor). If you ever have to deal with Jason the service manager, keep recording because no one believes you at this dealership or GM Canada for that matter if you don't have video evidence. More

Lucio was fantastic. Sale was easy and honest. All done online. Delivery was perfect. Vehicle exactly as advertised. Sale was easy and honest. All done online. Delivery was perfect. Vehicle exactly as advertised. More

Friendly courteous staff, pleasant atmosphere, knowledgeable staff and sales associates, clean , safe and the vehicle was delivered on time knowledgeable staff and sales associates, clean , safe and the vehicle was delivered on time More

Great service, friendly welcoming environment, attentive…… thorough and honest , answered all our questions, a great dealership to deal with attentive…… thorough and honest , answered all our questions, a great dealership to deal with More

Mike, Taryn and the gang at Vandusen were nothing less than fantastic to deal with. They were courteous, efficient, professional and expedient, It was approximately 900 km’s round trip, and I would do it than fantastic to deal with. They were courteous, efficient, professional and expedient, It was approximately 900 km’s round trip, and I would do it again next time with zero hesitation. More

Excellent service, Trent made buying a new car a great experience. Would highly recommend family and friends to purchase a car here. experience. Would highly recommend family and friends to purchase a car here. More

Tamara is the, Bee’s knees! I’m gonna say it again…. TAMARA IS THE BEE’S KNEES! Taryn, Matt, and literally every other individual who was a part of our truck acquisition, I’m gonna say it again…. TAMARA IS THE BEE’S KNEES! Taryn, Matt, and literally every other individual who was a part of our truck acquisition, are great people. I am humbled and elated to know that there are still honest, compassionate and caring humans out there. VanDusen Chevrolet has earned clients’ for life. Thank you sincerely for making this 24 year old punk, smile again. Cheers, Jon & Vanessa More

First and last time going here. Scheduled and oil change. Was supposed to drop my car off and they would give me a ride back to work. Only supposed to take 5 mins. Get there I have to answer all change. Was supposed to drop my car off and they would give me a ride back to work. Only supposed to take 5 mins. Get there I have to answer all the questions I already answered when I called to make the appointment Took over 15 mins when the guy said would only be 5 mins. Then when I’m getting ready to leave they tell me they don’t have a ride for me to take me back to work. And they will call me an u we it will be faster. No it won’t be faster what would be faster is if I had the ride that I had already scheduled for So now I’m going to be late from my lunch break already took far longer tha. It should have. Very unorganized and unprofessional Never going back to this place what a joke More

Very pleasant staff. Kyla Bishop-Neilsen, our sales consultant was awesome and great to deal with. She's very honest, upfront and helpful. I give her five (5) stars. Matt Coxhead, the Finance Manag consultant was awesome and great to deal with. She's very honest, upfront and helpful. I give her five (5) stars. Matt Coxhead, the Finance Manager was very pleasant to deal with. Overall, our experience with this dealership was very pleasant. You gained our trust. Thank you! More

Kyla was great to deal with! Friendly and informative. I would recommend her to family and friends would recommend her to family and friends More