Birchwood Toyota

Excellent service, always on time. This is the 3rd Toyota I have purchased from this dealership. The trade-in and purchase have always been done in a professional and dignified manner. This is the 3rd Toyota I have purchased from this dealership. The trade-in and purchase have always been done in a professional and dignified manner. Questions are always answered respectfully, and the sales team listens to my needs, not what they have in mind to move off their lot. I have owned 20 vehicles in my adult life, with the last 3 being Toyota's. Without hesitation, I would buy another Toyota, and would definitely recommend this dealership. Blaine Y More

Ben Garvey was awesome Went in for a test drive for a used vehicle (2013 Nissan Rogue)and we were greeted by Ben Garvey. Ben took us on a nice test drive that wasn't over Went in for a test drive for a used vehicle (2013 Nissan Rogue)and we were greeted by Ben Garvey. Ben took us on a nice test drive that wasn't over in five minutes and let you get a real feel for what you were driving. Unfortunately Birchwood Toyota didn't have what we were looking for but I was more than impressed with Ben's knowledge of the vehicle and his genuine friendliness. Thanks for your time Ben, it was more than appreciated. More

Excellent Service Fast, Immediate service on an unexpected breakdown. Communication was consistent so I was able to make timely decisions. Darryl (Service) was great! Fast, Immediate service on an unexpected breakdown. Communication was consistent so I was able to make timely decisions. Darryl (Service) was great! Down side, located on other side of city..... More

Staff helpful and professional Pleasant staff I waited for service and they were on time. The service advisor gave me a good price and recommend a winter tire for me Pleasant staff I waited for service and they were on time. The service advisor gave me a good price and recommend a winter tire for me More

Worry Free I have not had a problem with the vehicle, and have not had a problem arranging timely service appointments. Have not had a problem with the Service n I have not had a problem with the vehicle, and have not had a problem arranging timely service appointments. Have not had a problem with the Service not been done correctly the first time. More

excellent service I received excellent, friendly service in both the sales and service departments.New lease in June of 2015 and then regular service in December, 2015. I received excellent, friendly service in both the sales and service departments.New lease in June of 2015 and then regular service in December, 2015. More

Timely Professional Service Birchwood's service has been great the last3 years. Always timely and professional. I have also used the courtesy van service which has been good as w Birchwood's service has been great the last3 years. Always timely and professional. I have also used the courtesy van service which has been good as well as fun. More

First visit to service centre While I was told that my vehicle would be ready in 1 1/2 hours, it was delayed. I was provided with a rental but still had to pay for insurance and t While I was told that my vehicle would be ready in 1 1/2 hours, it was delayed. I was provided with a rental but still had to pay for insurance and top it up with gas. However the work done on the vehicle seems to be fine so far. And they washed it for me which is always a nice touch. More

Outstanding Service From the time I walked in and first discussed what it was I was looking for I knew this was a very different place. Outstanding customer service and f From the time I walked in and first discussed what it was I was looking for I knew this was a very different place. Outstanding customer service and first class treatment. Everything was fast and friendly the way it should be but rarely is. Most dealerships you wait and wait only to wait some more. Not at Birchwood Toyota. I Highly recommend this dealership. More