Birchwood Kia West

Excellent Service My father and I had a very good experience. I felt understood about what I looking for and staff was very friendly. The sales person who helped was My father and I had a very good experience. I felt understood about what I looking for and staff was very friendly. The sales person who helped was superb and knowledgeable. I would definitely refer anyone of my family or friends to this dealership. More

Very friendly place to shop vehicles Last year i bought 2 vehicles from this place and i recommend a few friends and i know one of them bought a forte. I believe this is the best dealersh Last year i bought 2 vehicles from this place and i recommend a few friends and i know one of them bought a forte. I believe this is the best dealership in winnipeg. So friendly people. More

Great experience Felt very comfortable with my experience, no pressure , everyone was so helpful and friendly. I would recommend anyone of my family members or friends Felt very comfortable with my experience, no pressure , everyone was so helpful and friendly. I would recommend anyone of my family members or friends to your dealership. More

Great Staff Staff at this location are all very friendly without being overbearing. We were given time to discuss our options before jumping into a sales contract Staff at this location are all very friendly without being overbearing. We were given time to discuss our options before jumping into a sales contract. More

Trade up gone wrong They called me to come in and see about trading up my 2013 to something newer. I agreed to come in but I was very firm on the fact I didn't want to go They called me to come in and see about trading up my 2013 to something newer. I agreed to come in but I was very firm on the fact I didn't want to go a dime above what I was currently paying or more than 4 years. I was told "oh for sure that's totally do-able". WRONG. After test driving a new car we again stressed the payments needing to be in our range and again, we were assured that would be no problem. When we decided to go ahead and buy the new car. They write it all up on paper and have you sign that you would agree to buy the car if the price is right (which I TOTALLY HATE). He then took it to the sales manager and they came back at TRIPLE what we wanted to pay and 8 years! We said no, and he came back again still at 8 years and double what I wanted to pay. Keep in mind we had been here for over 4 hours so we got up and walked out. A complete waste of a Saturday. Dont fall for the trick of them getting you in to waste your Saturday and make you leave pissed off. More

Great Staff at Birchwood Kia are very knowledgeable and very helpful when entering the building, very informative about plans and vehicles, I was very happy Staff at Birchwood Kia are very knowledgeable and very helpful when entering the building, very informative about plans and vehicles, I was very happy dealing with Stephen on the purchase of a new car for my daughter More

Sales experience We found our salesperson to be friendly, knowledgeable, and courteous. We felt instantly welcome as new customers. We had little to no pressure from o We found our salesperson to be friendly, knowledgeable, and courteous. We felt instantly welcome as new customers. We had little to no pressure from our sales person to purchase. Our questions were answered promptly and if the answer was not known instantly they found out the answer and got back to us promptly. I still feel connected to our dealership and feel as though we are part of a team maintaining my vehicle. I strongly recommend Kia Birchwood west. More

the best: the coffee I got a very good deal with my used 2010 Forte. Also they accomplished with all the features that the sales consultant promise to me. I got a very good deal with my used 2010 Forte. Also they accomplished with all the features that the sales consultant promise to me. More

No Pressure Sales Assistance CHRISTINE GOREN was fantastic to deal with. Incredibly friendly, helpful and knowledgable about Kia's products. It felt as if we were dealing with a f CHRISTINE GOREN was fantastic to deal with. Incredibly friendly, helpful and knowledgable about Kia's products. It felt as if we were dealing with a friend helping to find the perfect fit. Would definitely recommend! More

Brutal Service I would normally never do this....but my experience at this dealer was absolutely horrible. The car we got to drive for a test drive was dirty....the I would normally never do this....but my experience at this dealer was absolutely horrible. The car we got to drive for a test drive was dirty....the sales rep was only focused on how he could get a deal that day. When we stated that we had to think about it, he acted as if we had wasted his time. The only good part of the whole ordeal was walking away! We did purchase a KIA and am very satisfied with my purchase....but was really only satisfied when I visited a better...more customer focused Kia dealership (Winnipeg Kia). More