Birchwood Kia West

Happy customer my vehicle had a recall. I made appointment with Birchwood Kia and a week later dropped off my car… The service department was very convenien my vehicle had a recall. I made appointment with Birchwood Kia and a week later dropped off my car… The service department was very convenient to get too and super clean… The staff were very friendly and thorough ... explained what was going to be done. The shuttle service offered was very convenient for me and they have great coffee there waiting for you… After the service was done to my car a follow up by paper and PDF To my email is done to myself. they checked everything over in my car and left me with the piece of mind my car is in good shape… This was extra at no charge. It’s good to have a piece of mind that your car is in good working order. Thank you KIA More

Amazing, as always! The service department at Birchwood Kia West is amazing. I've been going to them for over 5 years now, and every single time they go above and beyond The service department at Birchwood Kia West is amazing. I've been going to them for over 5 years now, and every single time they go above and beyond! Even when there's been an issue, they fix it. One time the service guys put the wrong wiper blades on - when I mentioned it, they gave me my money back! No questions asked. Brendan is absolutely amazing! More

Great friendly knowledgeable service every time Since i bought my Kia Soul 2017 i have received nothing but courteous, friendly, knowledgeable service. I would recommend this facility to everyone. K Since i bought my Kia Soul 2017 i have received nothing but courteous, friendly, knowledgeable service. I would recommend this facility to everyone. Keep up the great work More

Getting it done right the first time I took my vehicle to Birchwood KIA to get some work done. I was looked after immediately, they fully explained what will be done to repair my vehicle I took my vehicle to Birchwood KIA to get some work done. I was looked after immediately, they fully explained what will be done to repair my vehicle, arranged to have a shuttle pick me up and I was out the door in no time and back to work. The work was done earlier than I had anticipated and I have no issue with the cost. After all, you cannot put a price tag on piece of mind. I'm very happy with this dealership and would highly recommend it to my friends and family. More

Exceptional Customer Service Customers Service at this dealership is exceptional. I dealt with Brandon Vail. I received the diagnostic on what was wrong with my vehicle and the wo Customers Service at this dealership is exceptional. I dealt with Brandon Vail. I received the diagnostic on what was wrong with my vehicle and the work to be done was fully explained by the attendant, and was easily understood. This is where I will be taking my vehicle for any repairs. They arranged for the shuttle to pick me up from work and that person was very personable as well, adding to an exceptional customer experience. When I am in need of a new vehicle, I will be going to this dealership first. Would highly recommend this dealership to my friends and family. More

Easiest vehicle purchase ever These guys are great! I didn't feel pressured in any way to make the purchase. They were up front with everything, from the financing to the extende These guys are great! I didn't feel pressured in any way to make the purchase. They were up front with everything, from the financing to the extended warranty. I'm extremely happy with my purchase and this is the first time I've left a dealership without that sinking feeling in the pit of your stomach that says you might have made a mistake. More

Great Customer Service! I really appreciate the team took with me. I made an enquiry online about one of their vehicles. Unfortunately it had sold. When I gave a list of requ I really appreciate the team took with me. I made an enquiry online about one of their vehicles. Unfortunately it had sold. When I gave a list of requirements in a car, they were quick to come back with an option that fit exactly what I was looking for, and it was within my budget. Myles went out of his way to make sure I was able to see the car the same day. Dalton was able to answer all of our questions and concerns. Mike very thoroughly explained all the different options in regards to financing and warranty. I was able to leave with the car the same day! More

Great service. The staff are wonderful and you can joke with them, and be serious if and when necessary..yes,Jack, Lyle, and Brandon are great guys. The staff are wonderful and you can joke with them, and be serious if and when necessary..yes,Jack, Lyle, and Brandon are great guys. More

wonderful service Thanks a lot for your assistance - I was very impressed with your service and shall recommend it to others... especially mike Debrowski and mike Mange Thanks a lot for your assistance - I was very impressed with your service and shall recommend it to others... especially mike Debrowski and mike Manger it was wonderful experience with you guys. More

Professional and Respectful Impressed with their customer service, even though the manger I worked with previously was no longer at the dealership, Eric Remillard was very friend Impressed with their customer service, even though the manger I worked with previously was no longer at the dealership, Eric Remillard was very friendly and honored the original agreement. Their quality of service is second to none. Rohan Marwah, is very easy to talk with and walk you through all the financial aspects with ease. I appreciate the reminders for regular maintenance in keeping my car at its optimum, always friendly and no pressure. Jamie S More