Birchwood Honda Regent

Great service and customer friendly. I came in early as I work on grave yard shift but still they accomodate me and gave me a shuttle ride home for me to sleep while they fix my van. Cou I came in early as I work on grave yard shift but still they accomodate me and gave me a shuttle ride home for me to sleep while they fix my van. Courteous and friendly driver who drop and pick me up on time as promise. Great job. Thanks. More

great experience.. great customer service .. friendly, they are so accommodating.. recommendable they make sure that you are satisfied with everything. great coffee great customer service .. friendly, they are so accommodating.. recommendable they make sure that you are satisfied with everything. great coffee machine too lol good quality products More

James Vaz service advisor was awesome, thanks Cecilia Awesome service super friendly from the service advisor to the wonderful driver that drop me off at work and pick me up from work. Thanks Awesome service super friendly from the service advisor to the wonderful driver that drop me off at work and pick me up from work. Thanks More

Great service I always get prompt, efficient , friendly service each visit. There is never a problem to reschedule service times, to meet my needs and promised wai I always get prompt, efficient , friendly service each visit. There is never a problem to reschedule service times, to meet my needs and promised wait times are very accurate. I am very happy with this whole service department. Dave T. L. More

Great Experience I had the pleasure of meeting Jorge in the service dept. He and Jimmy, the service manager, both went out of their ways to help me with my service/war I had the pleasure of meeting Jorge in the service dept. He and Jimmy, the service manager, both went out of their ways to help me with my service/warranty situation. Jorge worked tirelessly with Honda Warranty Service to get as much of the parts/labour covered as he could. He kept me updated throughout the repairs and even sent me home in a courtesy car after an unexpected prolonged wait for my vehicle to be finished. I appreciate everything Jorge and Jimmy did for me and would recommend them to any and all of my family and friends! More

Trustworthy IT is great to encounter people who are honest and trustworthy who give a word and keep it. This is our experience with Buying our vehicle from Birch IT is great to encounter people who are honest and trustworthy who give a word and keep it. This is our experience with Buying our vehicle from Birchwood Honda, very helpful and knowledgeable staff and above all good character and personality. Thanks for making it easy for us comparing to how we were treated by other dealers. More

Awesome customer service!!! Thank you!! I was greeted right away with a smile and had my car looked after right away. I was changing over my tires and also having a recall looked after. My s I was greeted right away with a smile and had my car looked after right away. I was changing over my tires and also having a recall looked after. My service specialist arranged for a shuttle and totally looked after me! Birchwood Honda on Regent always makes me feel important whenever I have any type of service done. Thank You! More

Happy customer I bought used and am very happy with my purchase and with all the staff at Birchwood Honda. From the first time i walked in the door , right through t I bought used and am very happy with my purchase and with all the staff at Birchwood Honda. From the first time i walked in the door , right through to delivery of my vehicle. Very professional. More

Hostile and unwelcoming service We had rolled in to get an oil change on our car, never been here before so we were unfamiliar with the process. We exited the car and were ignored by We had rolled in to get an oil change on our car, never been here before so we were unfamiliar with the process. We exited the car and were ignored by all three service agents in the garage. We stood by our, clearly looking confused as we waited to be greeted and asked about what we needed. One woman stood at her podium just glaring, until we asked her "do we stay here by our car"? Still glaring she just replied "no". Confused and nervous, we both then asked " oh, should we come to you, or?" Then she replied "yes". When telling her about the oil change, it turns out we were at the wrong place. We had booked an appointment with Birchwood Kia across the street, but this woman continuously made us feel stupid throughout the conversation, and made the entire process more complicated than it needed to be. When we asked her where Birchwood Kia was (to see if we could just scoot over there and make it in time), she failed to mention it was right across the street and had to look up the address. She spoke down to us as though we were children, and just made the entire experience unpleasant. Good thing we had a coupon and didn't have to pay. More

Great experience I would highly recommend the staff at rent Honda. I never felt pressured and being a senior I felt assured that all my needs and questions about buyin I would highly recommend the staff at rent Honda. I never felt pressured and being a senior I felt assured that all my needs and questions about buying my vehicle were answered. More