Birchwood BMW

Complete and thorough service! The complete experience was very thorough- from diagnosing the items I wanted addressed, to checking for recalls on the vehicle. Ashley was very knowl The complete experience was very thorough- from diagnosing the items I wanted addressed, to checking for recalls on the vehicle. Ashley was very knowledgeable about the vehicle, and the information I received was prompt and complete so I could make a decision right away (all pricing and availability of parts and labour were known at the time of the call back). More

Will buy here again! I originally came for a used Acura. I ended up buying a BMW X5. I made my decision based on the knowledge each sale's associate had on almost every s I originally came for a used Acura. I ended up buying a BMW X5. I made my decision based on the knowledge each sale's associate had on almost every spec of the vehicle. I felt very comfortable purchasing a vehicle from the dealership. From start to end Paul was with me, didn't pressure me or lead me in an direction. Then when it came to purchasing, James had all the time in the day to help me. Again, I felt no pressure at any point in the process which left me feeling relaxed about my purchase. Thank you guys! More

Awesome service Every time I go in for service I always receive a prompt welcome and all the staff make you feel right at home. Johann always takes great care of me a Every time I go in for service I always receive a prompt welcome and all the staff make you feel right at home. Johann always takes great care of me any time I go in and they always complete my repairs quickly without sacrificing quality. More

A happy customer This is the first time dealing with BMW, and I am impressed with all the staff. Starting from sales department, financial and service department. Even This is the first time dealing with BMW, and I am impressed with all the staff. Starting from sales department, financial and service department. Even when I received my BMW, there was some software glitch that needed to be updated, they gave me another loaner car till they fix it. Then after they fixed it, they sent me my BMW to my work place through vallet. Happy to be a Beemer. More

Great people - terrific product - excellent,service Personable, knowledgeable, authentic, customer-oriented sales representatives were a pleasure to deal with. And when required servicing gets done, I a Personable, knowledgeable, authentic, customer-oriented sales representatives were a pleasure to deal with. And when required servicing gets done, I am confident it gets done right. I imagine I will always be a BMW loyal customer. Thanks to the Birchwood BMW team. More

Thanks Birchwood BMW! Excellent service and knowledgeable staff. Steven Weber was just wonderful and made us feel completely at ease. The staff and financial services repre Excellent service and knowledgeable staff. Steven Weber was just wonderful and made us feel completely at ease. The staff and financial services representative were also wonderful to work with. We are so happy with our SUV and highly recommend this dealership! More

Well Done! We are attended to in a timely fashion. The service reps are courteous, knowledegable and professional. Solutions are offered to accomodate the cus We are attended to in a timely fashion. The service reps are courteous, knowledegable and professional. Solutions are offered to accomodate the customer. Well done! More

Great service department Service was performed before expected timeline. They also did a complimentary visual inspection on my vehicle. Loved the overall experience well above Service was performed before expected timeline. They also did a complimentary visual inspection on my vehicle. Loved the overall experience well above my expectations. Bryan & Ashley was great. More

If you buy a BMW, buy it from Steven Weber Steven listened to all our requirements, and showed us the X1. It had the cargo space I needed for my manual folding wheelchair, with room to spare. H Steven listened to all our requirements, and showed us the X1. It had the cargo space I needed for my manual folding wheelchair, with room to spare. He even found in their inventory two that had the light interior I wanted. We took a test drive and he was very patient in explaining all the features and advantages of owning a BMW X1. We accomplished a lot in a short amount of time with Steve, and he got us pricing with all our options quickly. He followed up exactly when he said he would, and has been classy and respectful at every turn. He has a sense of humour that brings some fun into the process of buying a car and is a rare find in an industry that is known for less than genuine sales people. He is the real deal and deserves your business. More

Iprompt response to concerns They responded immediately to a problem with my car that they thought had been addressed during the last service call. Updates promptly on the servic They responded immediately to a problem with my car that they thought had been addressed during the last service call. Updates promptly on the service that would be required. Same day service and pick up. Thank you More