Best Rate Auto Sales
Edmonton, AB
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210 Reviews of Best Rate Auto Sales
Excellent experience! It was a pleasure to purchase our car from Best Rate Auto Sales! Louis was very friendly and professional and he went above and beyond to ensure that It was a pleasure to purchase our car from Best Rate Auto Sales! Louis was very friendly and professional and he went above and beyond to ensure that we were comfortable with our choice. He answered all of our questions promptly and with confidence. We absolutely love our sedan! It was an excellent choice for our needs. Thanks also to Matt for his assistance as well! Great job guys! More
Horrible experience I started my used car search at Gus Revenburg where I knew someone. I found a car that I liked, then told him I wanted to visit other dealers to comp I started my used car search at Gus Revenburg where I knew someone. I found a car that I liked, then told him I wanted to visit other dealers to compare prices etc. I visited 2 others then went to see Simion at Best Rate, and I found a car that I liked. I agreed to buy the car. As a courtesy to my brother in law at Gus Revenburg, I called him to say I had found a car that I was going to purchase. He surprisingly told me that I had already committed to his car, and that I should tell Best Rate to cancel the deal. Although I did not recall agreeing to buy his car, he convinced me that because I had left a deposit, that was as good as signed agreement. When I explained this to Best Rate, they begrudgingly agreed to cancel the deal. Two weeks after I had taken delivery of the car from Revenburg, I discovered that Best Rate had submitted the deal to the bank, and I was now paying for two cars, one of which was still sitting on Best Rates lot. When I spoke to the bank, they told me that only the dealer could cancel the payments. I spent the next 6 weeks, and 3 payments, trying to convince Best Rate to cancel the deal. I spoke with Don Rizoski personally and he refused to concede. I was also informed that the Revenburg salesman had mislead me and so I was very upset and frustrated. I finally went i to BEst Rate and begged Simion and the business manager to ask Rizoski to cancel the deal. Two days later he did. He intentionally forced me to pay him almost $700 for a car I never owned. Lesson learned. Stay away from all used car dealers! They lie, steal, and will do and say anything to sell their car. More
nice suv Simon is a great salesman, we are happy that everything is properly done,its nice nice ride, will deal with Simon again and thank u so much. Simon is a great salesman, we are happy that everything is properly done,its nice nice ride, will deal with Simon again and thank u so much. More
Black Cobalt My wife and I came in hoping to get a safe, reliable car and Louis found us just that. He understood what we were looking for and even helped us pick My wife and I came in hoping to get a safe, reliable car and Louis found us just that. He understood what we were looking for and even helped us pick up our old beater. He was knowledgeable and easy going not pushy at all. We would both recommend Louis and Best Rate Auto to get a car, they are friendly and work for you. More
Right from the start, my experience at Best Rate Auto has made my purchasing a newer used vehicle extremely easy and stress-free. I went in looking for a particular vehicle and they found it for me ensuring made my purchasing a newer used vehicle extremely easy and stress-free. I went in looking for a particular vehicle and they found it for me ensuring I was getting the best quality for my money. All the staff that I have encountered have been very friendly and helpful. I will definitely be visiting Best Rate Auto when it is time to purchase another vehicle and I will forward on Louis' name/contact information to any friends in the car buying market. More
Great customer service, always friendly and answers all questions I asked. worked with me to find me a car that best suited my needs and understood the price range that i was looking for and wanted to stay questions I asked. worked with me to find me a car that best suited my needs and understood the price range that i was looking for and wanted to stay in a certain budget. Louis was very helpful and explained everything to me upfront and set me up with Matt for the financing and to look for a car that fit into my budget. It was expalined to me that i would be taking a loss on my tradein as I still owed money on it and only had it for 7 mths. Took the time to look over options and find me a car and kept me informed at all times on any updates. More
We were not in need of a new used vehicle until our was hit on the road and the driver left the scene. Our current car was serving the purpose. It was written off so we had to look for another car. We had hit on the road and the driver left the scene. Our current car was serving the purpose. It was written off so we had to look for another car. We had gone to another dealership and were disappointed in how they treated us. My husband just happened to drive by Best Rate and stopped in. Louis showed him some cars. I returned with my husband and we took one for a test drive. Needless to say we purchased our new (used) car and were extremely happy with our purchase. I guess things happen for a reason. Louis was friendly, helpful and very knowledgeable. We never felt pressured and he answered all our questions. A month later we returned to purchase a used vehicle for our daughter. Thanks for being there "for the people". More
From the moment the salesman took us for a ride in the Town and Country van that we bought we were sold. He was so friendly and funny, great personality. Mandy and Darnell were great also when they did Town and Country van that we bought we were sold. He was so friendly and funny, great personality. Mandy and Darnell were great also when they did all the financing paperwork. I would definitely recommend my friends and family to come buy a car here. Not to mention the free hand car wash for life! More
Darnell was great to work with was very quick acting on what I was looking for he was in constant communication with me and we were able to wrap up a deal very quickly what I was looking for he was in constant communication with me and we were able to wrap up a deal very quickly More
Louis provided outstanding customer service. He was on top of everything and kept us updated with what was going on which was great, we felt important and felt like part of the "family". His quality of wo top of everything and kept us updated with what was going on which was great, we felt important and felt like part of the "family". His quality of work was incredible. He knew what he was doing and was very detailed about everything. He made sure, that if there was confusion, he made things more clear for us. Louis was very friendly with the whole group of us. He welcomed us into the office, and joked around alot which made us feel more comfortable. Our overall experience was absolutely amazing and we will definitley be back in the future when the kids start getting their license's. More