Bennett Dunlop Ford

We have always had a great experience with both sales and service. We have bought 6 new vehicles at Bennett Dunlop Ford and get all of our service completed there. service. We have bought 6 new vehicles at Bennett Dunlop Ford and get all of our service completed there. More

Just out right poor service! We brought my wifes new Ranger in for the same problem 3 times. The first time we brought the truck in with a parking assist sensor that was consta We brought my wifes new Ranger in for the same problem 3 times. The first time we brought the truck in with a parking assist sensor that was constantly going off every time you started or stopped the vehicle after we went through the car was. It was early winter, it was very cold on this day. Please keep in mind we also checked to make sure no ice was on the sensor just in case it was something simple. Scheduled the vehicle in, asked them to check the sensors and find and explain how to disable them so we could keep our sanity if it ever happened again (Imaging a screaming alarm every time you start or stop, we are city drivers and this happens lots, 5 lights will drive you to scream). our appointment was a few days later, of course it warmed up and the annoying sensor stopped. When they looked at the vehicle they couldn't replicate the problem, Understandable response, No instructions provide don how to disable this (owners manual was pointing to a setting in the instrument cluster). It was really warm and you can't have ice when the outside temperature is in the positives. My Wife was told next time it happens bring it straight back and they will get someone to drive with her right away to see it happen first hand Second time next cold snap decide to take the truck to a local wand wash, Maybe the angle of the automatic car wash caused us the issues. Towel dried off the front of the car to ensure not water would form to ice over the sensor. Half hour later outside, Screaming park assist sensors. My wife takes the truck to the service, she is told they are to busy to have someone ride in the truck, but book it back in for the next day (Supposed to head into the positives the day it is scheduled) So on the morning I arrive at the dealership and keep it parked outside so as not to warm up the sensor. Explain again what it is doing, and that it will stop as soon as it warms up. So I don't want to bring it inside so hopefully they will look at it before it warms up. Late in the day we finally get the call. Can't recreate the problem!!! WE are seriously frustrated at this point. Demand to speak to someone above the service adviser. Especially since they ignored the vehicle till late in the day after it warmed up outside. WE are promised next cold snap bring it back we will wash it and see if we can recreate it, An apology was given for not looking at it right away. We are told you cannot shut off the park assist sensors, as they are a safety item and cannot be disabled, just like ABS brakes. Look at the calendar and see about a week down the road supposed to ignorantly cold again, fantastic. As the temperature dropped We ran the vehicle through the automatic car wash, Sensor acts up again. I take it back to the dealership the next morning, Demand that someone get in the vehicle as promised to see this sensor acting up. After having to raise my voice, and get angry. Finally they put a technician in the vehicle with a laptop and we drive around the parking lot! Wow this is great, finally someone else understands what we are going through. They promise to look at it and work on it. YAY, we get the call it is ready for us to pick up. We are told they will explain everything when we get there. That is were the happiness ended! We get there and are told that it is a micro thin layer of ice (only on the one sensor) that they successfully recreated and solved by letting it warm up. Well if you can create in on one sensor, why can't you recreate the exact issue on ALL the sensors. Silence! They did manage to figure out and show us the button to disable the Parking assist sensor. This really bugged me all night long... Micro thin layer of ice... I decide this is a major load of bull. Call the other ford dealership in the city (Capital Ford, whom does all my service on my super duty). for a second opinion.Guess what. They followed the service procedures as direct by Ford and solved our problem on the first crack! They found moisture in the electrical connector for the problem sensor! More

Osas is so responsible and patient to help me even my English is not good enough.He is an excellent and professional dealer Also the financial services in the shop is so good! English is not good enough.He is an excellent and professional dealer Also the financial services in the shop is so good! More

Jus to scan my code was$155 too expensive and to replace and idler pulley labour rate and part pricing was too high. S Therefore I do not recommend this service department. and idler pulley labour rate and part pricing was too high. S Therefore I do not recommend this service department. More

Great quick lane service, all I needed was an oil change and it was done in a timely matter! Fast and friendly, and done with great quality! and it was done in a timely matter! Fast and friendly, and done with great quality! More

Excellent sales personnel. They were willing to work with my wants and needs and work within my budget. They were very informative and answered all my questions. I never felt pressured to make a deal and mad my wants and needs and work within my budget. They were very informative and answered all my questions. I never felt pressured to make a deal and made me feel like I was just a long time friend. Highly recommend working with Payton for any of your purchase needs. More

I bought my first new vehicle from Bennett. What a top of the line experience! I started my vehicle search online and Bennett offered a great compare tool. I also got a pretty accurate pre-inspection tr of the line experience! I started my vehicle search online and Bennett offered a great compare tool. I also got a pretty accurate pre-inspection trade in value. The online team helped me arrange to come on site and test drive and buy the vehicle I narrowed my online search to. The sales and finance department made me feel very comfortable and it truly felt like I was the most important person to them the days I was there... no distractions, not dealing with anyone else but me, not pressuring or rushing me. I got every accessory I wanted to customize my truck that day in stock to give it a unique look. More

It was a very pleasant experience and they worked over and beyond to get me a suv the sales dept are very experienced and eclogue-able on there vehicle’s and beyond to get me a suv the sales dept are very experienced and eclogue-able on there vehicle’s More

Quick and friendly service , made sure I new exactly what was being done and when it will be completed - And called me with an update was being done and when it will be completed - And called me with an update More

I’ve bought excellent cars from Bennett Dunlop Ford’s knowledgeable staff. And the service departments staff and mechanics are number one. That’s why I keep going back. knowledgeable staff. And the service departments staff and mechanics are number one. That’s why I keep going back. More