Bel-Air Toyota
Ottawa, ON
Filter Reviews by Keyword
By Type
115 Reviews of Bel-Air Toyota
Purchase of new car I made an appointment with Marc Bourbonnais at Belair to review a Loyalty form that I received in the mail and the discounts I could receive for buyin I made an appointment with Marc Bourbonnais at Belair to review a Loyalty form that I received in the mail and the discounts I could receive for buying a new car and trading in my old car. I was acknowledged as soon as I walked through the door and my appointment was on time. Marc was very helpful and did not pressure me into to buying a new car. Marc did his best in getting me a fair trade for my old car so that I could buy a new Rav 4. Everyone that I interacted with was very friendly and professional. Hannah was also very patient with me when explaining the instrument panels on the new car as I have difficulty with the new technology on the new cars these days. I also had a small gift of candies from Marc when I picked up the new car which was a nice gesture. Thanks to everyone who assisted me in purchasing a new Rav 4. Myra Chyzyj More
Fantastic experience at Bel-Air Toyota The first Toyota that we bought, a fantastic experience at Bel-Air Toyota! To a great extent, the non-pressure professional approach convinced us quic The first Toyota that we bought, a fantastic experience at Bel-Air Toyota! To a great extent, the non-pressure professional approach convinced us quickly to end searching. We bought a Corolla CE CVT on May 10, 2018. Everyone at the dealership went out of the way to accommodate our needs and wishes: fast delivery, affordable price, desired color, red-tag special 0% financing, hands-off transfer of registration. We are very happy with both the new car and the experience. Our thank and appreciation go in particular to Stelian Aldea (Sales Manager), Raynante Cubar (sales Representative), Elena Olifirenko (Finance and Insurance Manager). More
Merci à Jean-Philippe Rochon pour le bon service. J'ai trouvé l'expérience d'acheter une auto chez Bel-Air Toyota très agréable. J'ai été servie en français en Ontario. Je suis allée ailleurs avant de J'ai trouvé l'expérience d'acheter une auto chez Bel-Air Toyota très agréable. J'ai été servie en français en Ontario. Je suis allée ailleurs avant de me rendre chez Bel-Air car Bel-Air est un peu plus loin de chez moi; ça valait le déplacement. Jean-Philippe a bien compris mes besoins et m'a trouvé ce que je voulais au prix que je voulais: une belle Toyota Corolla rouge avec très peu de kilométrage. Dominique Boucher, Ottawa. More
great dealership Robert Soares is an excellent salesperson. He is friendly and knowledgeable. He clearly explained the differences between models and options and sa Robert Soares is an excellent salesperson. He is friendly and knowledgeable. He clearly explained the differences between models and options and saw to our comfort. He was always on time and very attentive. Robert left no question unanswered. I highly recommend him and the team at Bel-Air Toyota.This was my fourth car purchase here and I've had my vehicles serviced here for at least 35 years. More
Best Toyota dealership in Ottawa My experience at Bel-Air was nothing short of exceptional. Having been scarred by the arrogance and lack of professional treatment at other Toyota de My experience at Bel-Air was nothing short of exceptional. Having been scarred by the arrogance and lack of professional treatment at other Toyota dealerships around town, Bel-Air removed that stigma of having a bad car buying experience. I was told by another dealership that I was not going to get a better deal than what they were offering. Well, not only did I get a better deal on the same vehicle at Bel-Air, but the process on how we agreed on a deal was pleasant. I got the lowest price on the vehicle, more for my trade-in, and a better financial rate than anywhere else. My salesman JP was courteous and worked diligently on our deal, while the sales manager Geoff was able to offer his wealth of knowledge and reassurance that we could get a deal done. At no point did I experience any negativity. The other staff members I interacted with for the delivery of the vehicle were also very pleasant. If you are looking to buy a Toyota, take my advice and head straight to Bel-Air. You will save yourself time, save money, and get the best experience from them. More
Achat - Toyota RAV 4 LE 2018 Nous avons reçu un excellent service de chez Bel-Air Toyota. Les gens sont sympathiques et très professionnels. Un gros merci à tous le personnel ains Nous avons reçu un excellent service de chez Bel-Air Toyota. Les gens sont sympathiques et très professionnels. Un gros merci à tous le personnel ainsi qu'à notre vendeur Nounou Chetibi et Hannah Carpenter pour les instructions à la livraison du véhicule. More
Robert soares vendeur Robert Soares nous a guidé pour faire les meilleurs choix dans l’achat de notre auto. Nous avons ressentis dès le départ que nous pouvions lui faire c Robert Soares nous a guidé pour faire les meilleurs choix dans l’achat de notre auto. Nous avons ressentis dès le départ que nous pouvions lui faire confiance. Nous voulons le remercier de son aide et nous pouvons le recommander à qui que ce soit. More
Je viens d’acheter une Corolla LE 2018 Mr. Robert Soares est un vendeur d’experience avec beaucoup d’honnetete, de patience et toujours souriant. Merci Robert pour toute l’aide apportée ave Mr. Robert Soares est un vendeur d’experience avec beaucoup d’honnetete, de patience et toujours souriant. Merci Robert pour toute l’aide apportée avec tant de gentillesse. Je vous ai référé à deux autres clients. Bravo pour la compétence manifestée et par le vendeur et par les patrons de Belair Toyota Ottawa. Lucille More
Very good. Two thumbs up Found staff very professional and polite.This is our second Toyota from Bel-Air. Purchased a 2016 Camry. This time we leased a Corolla in which Produc Found staff very professional and polite.This is our second Toyota from Bel-Air. Purchased a 2016 Camry. This time we leased a Corolla in which Product Advisor Nounou Chetibi helped us with the leasing agreement and offered different options on ways to lease. We felt very comfortable with the deal. both Mr.Chetibi and Sales Manger Marc Durocher made it a stress free experience. Thank you. More
Really great experience! Focused on client's needs. Process was very thorough and well prepared. Served with a very business like manner. All questions anticipated and answered. Thank you very much. I w Process was very thorough and well prepared. Served with a very business like manner. All questions anticipated and answered. Thank you very much. I will always remember. More

