Bay King Chrysler

11 months ago I brought my 2020 Jeep Wrangler in to get blistering paint defects repaired and was approved. Today I checked on how much longer it would be, and now they tell me that they have too many Jeep blistering paint defects repaired and was approved. Today I checked on how much longer it would be, and now they tell me that they have too many Jeeps with the same defects and they won't fix mine because BAY KING is too busy!!! "Here's the phone number for Jeep Canada" she says! More

I had a splendid experience at the Bay King Chrysler, a week ago. Kate Edson, the Service Advisor I delt with, was extremely helpful and clearly enjoys her job of helping people. She pulled so may strings week ago. Kate Edson, the Service Advisor I delt with, was extremely helpful and clearly enjoys her job of helping people. She pulled so may strings that I thought were out of reach, sparing my warranty as a result. A referral to a rental company & a free shuttle were a nice touch. I could not have been happier with the quick, accurate assessment and the corresponding outcome. Highly recommended! More

Great experience with sales! !!! No doubt!!! UNPLEASANT experience with SERVICE DEPT. Transparency, quality in workmanship, customer satisfaction in the service dept. is most d !!! No doubt!!! UNPLEASANT experience with SERVICE DEPT. Transparency, quality in workmanship, customer satisfaction in the service dept. is most definitely lacking. My concerns with warranty work of course were looked after BUT the work was not done very well. Ordered parts where not installed properly or in alignment. Asked for this work to be redone and was told NO!!! After only 3 service visits was told to leave premises and not to return and to go to another dealership (instructions from owner). Vehicle was scratched, damaged, dirty, dusty and greasy inside when returned to me on first service visit(brand new vehicle)!!!! I addressed these issues to service manager and owner...no accountability from anyone!!! (Only one person that assisted me and he does not work there anymore. How unfortunate because he was very professional). I was told by service manager that I could NOT speak to tech either. I asked for my service invoice and was refused that as well. They would not give it to me ( I am legally entitled to this) as parts were replaced on this service visit. Oh and one more thing, I asked various times for an owners manual in Englsh for my brand new vehicle and I still do not have it ( 9 months later). The bathroom facilities are very clean. The receptionist at the front is amazing!!! More

I bought a 2010 caravan in 2011 for 21,000 out the door it’s only had minor repairs and still gets great gas mileage and running excellent only the brakes are the week spot have to do them every year BayKi it’s only had minor repairs and still gets great gas mileage and running excellent only the brakes are the week spot have to do them every year BayKing beat the dealer down the street by 4,500$ More

Don’t buy dodge/Chrysler. Very unreliable. Power train issues the most expensive kind of repairs. Very unreliable. Power train issues the most expensive kind of repairs. More

Wow just wow 👍 Bay King 10/10Extremely welcoming staff Wow just wow 👍 Bay King 10/10 Extremely welcoming staff helpful and caring with knowledge of vehicles Dodge Chrysler Jeep Ram. Bought a Wow just wow 👍 Bay King 10/10 Extremely welcoming staff helpful and caring with knowledge of vehicles Dodge Chrysler Jeep Ram. Bought a 2022 Pacifica S from a Super nice sales guy Jim, who has 3 decades of experience with various manufacturer. Jim’s guidance helped us make a great decision in selecting the perfect van for our family needs. Thank you Jim and team, I will recommend you to all my friends and family. More

What a great place To deal with I had a little hiccup just before I was Supposed to pick up the new truck And they made it go very smoothly I would definitely deal with them again And a big thanks to cry just before I was Supposed to pick up the new truck And they made it go very smoothly I would definitely deal with them again And a big thanks to crystal More

It was a treat to deal with sales rep Matt.A sign in the It was a treat to deal with sales rep Matt. A sign in the lobby stated they pay top $$ for trade ins. WRONG "Scott" And thanks Scott for the 1/4 tan It was a treat to deal with sales rep Matt. A sign in the lobby stated they pay top $$ for trade ins. WRONG "Scott" And thanks Scott for the 1/4 tank of gas on 2020 vehicle. More

Excellent sales team at Bay King. From John Ferguson, Jim Coons and Peter Mackey I received nothing but professionalism and respect. Thorough and able to answer all my questions. Went in for a test drive and Coons and Peter Mackey I received nothing but professionalism and respect. Thorough and able to answer all my questions. Went in for a test drive and came back knowing that the vehicle was what my wife and I were looking for. Bought it on the spot and in only 2 days I drove it home for good. 2020 RAM 1500 Laramie Longhorn, what a beauty, everything and more you could ask for in a pickup. More