Bavaria BMW

I booked a service appointment for my vehicle and was told the service would only take couple hours. My wife took the vehicle in for service and was told it’s going to take all day. Staff seem very disor told the service would only take couple hours. My wife took the vehicle in for service and was told it’s going to take all day. Staff seem very disorganized and food on service writers desk and dirty bowls around desk. I thought BMW had better standards than that. Some new staff, who have no clue on what they’re doing (asked a few warranty question that were not answered) previous staff were a lot better. Not sure if it’s management or just the fact it’s a Go Auto dealership. I will be going to Edmonton BMW for future services. More

Bought a used vehicle from BMW, Jas, who was my sales rep and the team, did a good job at working with me and my asks. Great and friendly staff! and the team, did a good job at working with me and my asks. Great and friendly staff! More

I went to the dealership at 6:00 so the parts department was closed and I was looking for a lanyard. I was told to come back but a manager (Lee) helped me out and gave me his card so I could get in contact was closed and I was looking for a lanyard. I was told to come back but a manager (Lee) helped me out and gave me his card so I could get in contact with him to get the lanyard either shipped out to me or put aside so I didn’t have to worry about them running out of stock. He went above and beyond for me on such a little matter that didn’t seem significant but it was to me. I’m sure this isn’t the only time he has done this for a costumer. I would definitely recommend this dealership to anyone! More

Awesome dealership, always looking out for any potential problems before they become a a bigger problem problems before they become a a bigger problem More

Overall great experience. Pretty inflexible on prices, but that's to be expected these days. Ask for Kenisha! Pretty inflexible on prices, but that's to be expected these days. Ask for Kenisha! More

Our saleperson Archie was amazing. He is kind, friendly, polite .He answered all our questions patiently. I wish Archie the best in his work life. He is kind, friendly, polite .He answered all our questions patiently. I wish Archie the best in his work life. More

Archie our Salesperson was really great, helpful, polite and customer friendly. He ensured that we were taken care off properly when buying our 2020 M850i. A great Salesperson to do business with. and customer friendly. He ensured that we were taken care off properly when buying our 2020 M850i. A great Salesperson to do business with. More

Our Salesperson Archie was amazing in helping us, polite, customer friendly and courteous. Great person customer friendly and courteous. Great person More

Excellent customer service, explained my questions adequately, first visit, appointment was quickly booked on the day I called in, in which my time was limited, no excessive waiting, exceeded my exp adequately, first visit, appointment was quickly booked on the day I called in, in which my time was limited, no excessive waiting, exceeded my expectations. Thanks kindly. More

all they care about is hoovering money out of you I have purchased 24 BMW's and now that this dealership is Go Auto it was a horrible experience purchased 24 BMW's and now that this dealership is Go Auto it was a horrible experience More